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7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1

54,442 views

BenchmarkPortal

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

96%
  • 5:19 / 5:31

Speech Rate:

  • 153 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

consulting

/kənˈsəltiNG/

adjective noun verb

engaged in business of giving expert advice to people working in professional or technical field. business of giving expert advice to other professionals. To discuss something to make a decision.

understanding

/ˌəndərˈstandiNG/

adjective noun verb

Being sympathetic. When you get the meaning correctly; comprehension. To know the meaning of language, what someone says.

employee

/emˈploiē/

noun

person employed for wages.

contact
adjective noun verb

Touching or feeling something. Object that allows electricity to run through it. To get in touch with someone.

brought

/briNG/

verb

To take or go with someone to a place.

challenges

/ˈCHalənj/

noun other verb

invitation to compete/fight. Acts of formally inviting people to compete. To question the correctness of something.

dependability

/dəˌpendəˈbilədē/

noun

Quality of being dependable or reliable.

through

/THro͞o/

adjective adverb preposition

continuing or valid to final destination. expressing movement into one side and out of other side of opening etc.. Over, in, across an entire thing or place.

between

/bəˈtwēn/

adverb preposition

in space separating things. From one person, thing, or place, to another.

exactly

/iɡˈzak(t)lē/

adverb

used to emphasize accuracy of figure or description.

teachable

/ˈtēCHəbəl/

adjective

Able to learn through instruction.

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