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7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1

54,442 views

BenchmarkPortal

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

96%
  • 5:19 / 5:31

Speech Rate:

  • 153 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

consulting

/kənˈsəltiNG/

adjective noun verb

engaged in business of giving expert advice to people working in professional or technical field. business of giving expert advice to other professionals. To look at a book or map for information.

understanding

/ˌəndərˈstandiNG/

adjective noun verb

Being sympathetic. Knowledge about something or someone. To know the meaning of language, what someone says.

employee

/emˈploiē/

noun

person employed for wages.

contact
adjective noun verb

Touching or feeling something. state of touching. To get in touch with someone.

brought

/briNG/

verb

To take or go with someone to a place.

challenges

/ˈCHalənj/

noun other verb

invitation to compete/fight. Acts of formally inviting people to compete. To question the correctness of something.

dependability

/dəˌpendəˈbilədē/

noun

quality of being trustworthy and reliable.

through

/THro͞o/

adjective adverb preposition

continuing or valid to final destination. expressing movement into one side and out of other side of opening etc.. moving in one side and out of other side of.

between

/bəˈtwēn/

adverb preposition

in space separating things. From one person, thing, or place, to another.

exactly

/iɡˈzak(t)lē/

adverb

used to emphasize accuracy of figure or description.

teachable

/ˈtēCHəbəl/

adjective

able to learn by being taught.

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