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7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1

54,442 views

BenchmarkPortal

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

96%
  • 5:19 / 5:31

Speech Rate:

  • 153 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

consulting

/kənˈsəltiNG/

adjective noun verb

engaged in business of giving expert advice to people working in professional or technical field. business of giving expert advice to other professionals. To look at a book or map for information.

understanding

/ˌəndərˈstandiNG/

adjective noun verb

Being sympathetic. When you get the meaning correctly; comprehension. To know the meaning of language, what someone says.

employee

/emˈploiē/

noun

Person who works for someone else for payment.

contact
adjective noun verb

Touching or feeling something. Object that allows electricity to run through it. communicate with.

brought

/briNG/

verb

take someone or something to place.

challenges

/ˈCHalənj/

noun other verb

invitation to compete/fight. Acts of formally inviting people to compete. To question the correctness of something.

dependability

/dəˌpendəˈbilədē/

noun

Quality of being dependable or reliable.

through

/THro͞o/

adjective adverb preposition

continuing or valid to final destination. expressing movement into one side and out of other side of opening etc.. moving in one side and out of other side of.

between

/bəˈtwēn/

adverb preposition

in space separating things. In the space that separates two objects.

exactly

/iɡˈzak(t)lē/

adverb

No more and no less than; precisely.

teachable

/ˈtēCHəbəl/

adjective

able to learn by being taught.

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