This video is brought to you by Sporlan quality, integrity
This video is brought to you by Sporlan quality, integrity

and tradition.
and tradition.

Well, the last time I was here for an emergency
Well, the last time I was here for an emergency

service call, suction line was missing on this one
service call, suction line was missing on this one

Cross our fingers.
Cross our fingers.

That's not happening today.
That's not happening today.

So the customer said this thing is making a loud noise really loud.
So the customer said this thing is making a loud noise really loud.

And it was scaring them.
And it was scaring them.

Sounds like a plastic bag.
Sounds like a plastic bag.

Well.
Well.

Yeah,
Yeah,

it was a plastic bag stuck. In
it was a plastic bag stuck. In

the condenser family.
the condenser family.

Well, this is not the end of the world.
Well, this is not the end of the world.

OK, cool. Let's open this guy up.
OK, cool. Let's open this guy up.

Hopefully it's just a simple. Pull in the bag out.
Hopefully it's just a simple. Pull in the bag out.

All right, so let's see if there's any real damage done to this.
All right, so let's see if there's any real damage done to this.

Oh, wow.
Oh, wow.

How in the heck did they even get this thing in here?
How in the heck did they even get this thing in here?

And it's wound up in here. Real
And it's wound up in here. Real

good.
good.

Gosh,
Gosh,

Oh, wow.
Oh, wow.

That is
That is

something special.
something special.

All right.
All right.

So is there any
So is there any

long term damage
long term damage

I don't think so. Turn it on.
I don't think so. Turn it on.

Make sure the bearings aren't
Make sure the bearings aren't

going bad in the motor
going bad in the motor

I don't see any real damage.
I don't see any real damage.

So, OK.
So, OK.

They said it was working.
They said it was working.

You just said it was making a
You just said it was making a

nope.
nope.

Bearings are bad in the motor
Bearings are bad in the motor

Yeah.
Yeah.

Threw it out of balance
Threw it out of balance

All right.
All right.

Well, he said it was working, but that it was making a loud noise.
Well, he said it was working, but that it was making a loud noise.

So the plastic bag was the noise.
So the plastic bag was the noise.

But, yeah, it did ruin the motor.
But, yeah, it did ruin the motor.

So we're going to have to get a new motor.
So we're going to have to get a new motor.

I'll get the specs off of it I think I'll be able to make it through the night.
I'll get the specs off of it I think I'll be able to make it through the night.

I'll take a current reading on it.
I'll take a current reading on it.

Yeah, clearly there's something going on with that motor.
Yeah, clearly there's something going on with that motor.

All right, we're going to go ahead and put a new blade on here
All right, we're going to go ahead and put a new blade on here

and a new motor and actually, the cool thing is there's heat craft part
and a new motor and actually, the cool thing is there's heat craft part

numbers right there. Bam, bam.
numbers right there. Bam, bam.

My supply house has them in stock.
My supply house has them in stock.

I'll pick up them in the morning and get back out here.
I'll pick up them in the morning and get back out here.

But I think we're going to make it through the night.
But I think we're going to make it through the night.

Yeah.
Yeah.

Just some.
Just some.

Bearing noise.
Bearing noise.

And there this thing can also be cleaned.
And there this thing can also be cleaned.

We'll definitely do that.
We'll definitely do that.

So it's shut down
So it's shut down

because there's a smart evaporator controller.
because there's a smart evaporator controller.

So a pump down.
So a pump down.

All right.
All right.

It is the next day I am back and I managed to get a motor blade and capacitor.
It is the next day I am back and I managed to get a motor blade and capacitor.

So we're going to go out and turn this guy off
So we're going to go out and turn this guy off

and get that changed out the boxes down to temperature.
and get that changed out the boxes down to temperature.

They haven't had any problems.
They haven't had any problems.

So we should be good, but we'll change it out and see what else goes on.
So we should be good, but we'll change it out and see what else goes on.

So really not too difficult.
So really not too difficult.

I just broke the zip ties free so we can get to the wires over here.
I just broke the zip ties free so we can get to the wires over here.

I do have to say I really dig this.
I do have to say I really dig this.

I found this Klein multi driver and you can take it out
I found this Klein multi driver and you can take it out

and it's impact rated and you got all your different things.
and it's impact rated and you got all your different things.

So I could really get rid of most of the bits in my van.
So I could really get rid of most of the bits in my van.

It's nice having a half inch for your drill.
It's nice having a half inch for your drill.

What's that guy from?
What's that guy from?

Pretty cool.
Pretty cool.

All right.
All right.

Motors identical. Same thing.
Motors identical. Same thing.

Just the interlink part.
Just the interlink part.

So we're just going to swap it out on the wires
So we're just going to swap it out on the wires

and everything will match right out because it's a OEM replacement.
and everything will match right out because it's a OEM replacement.

No big deal.
No big deal.

The condenser is nice and clean.
The condenser is nice and clean.

I can see light through it.
I can see light through it.

So we're good on that, so it isn't too bad at all.
So we're good on that, so it isn't too bad at all.

Always pay attention to the current
Always pay attention to the current

and the information off of the normal motor
and the information off of the normal motor

Make sure that way when we put it in, we can amp it and make sure everything's
Make sure that way when we put it in, we can amp it and make sure everything's

good to go. So this one's allowed to run 2.7 amps.
good to go. So this one's allowed to run 2.7 amps.

So when you're installing the motors, what I typically do in this situation
So when you're installing the motors, what I typically do in this situation

is I installed the blade loose.
is I installed the blade loose.

It's still just finger tight.
It's still just finger tight.

That way I can set the
That way I can set the

you know, that the depth in the shroud, the way that I want it
you know, that the depth in the shroud, the way that I want it

The next thing is install the motor label, if possible, upright.
The next thing is install the motor label, if possible, upright.

So the previous one wasn't upright.
So the previous one wasn't upright.

So it's a little difficult to see just for the next guy.
So it's a little difficult to see just for the next guy.

Electrical. Be smart about it.
Electrical. Be smart about it.

Now, they don't really have conduit over here, but I installed the electrical
Now, they don't really have conduit over here, but I installed the electrical

so that way
so that way

I can zip, tie it back down to the ground where they had their original zip ties.
I can zip, tie it back down to the ground where they had their original zip ties.

So I got it all installed on the other side, got it all zip tied down.
So I got it all installed on the other side, got it all zip tied down.

And I'm coming over here and I'm just cleaning up the wiring
And I'm coming over here and I'm just cleaning up the wiring

over here trying to make it look a little bit neater secured, zip tied in.
over here trying to make it look a little bit neater secured, zip tied in.

I'm going to shorten some wires.
I'm going to shorten some wires.

Because they're a. Little long like this right here.
Because they're a. Little long like this right here.

But looking down here again, you pay attention, man.
But looking down here again, you pay attention, man.

Look at this. There's a broken wire right there.
Look at this. There's a broken wire right there.

And that would have been a potential intermittent electrical short maybe.
And that would have been a potential intermittent electrical short maybe.

So we'll definitely clean that up and make it look pretty picked up
So we'll definitely clean that up and make it look pretty picked up

some really nice I have boughten heat shrink but splices before
some really nice I have boughten heat shrink but splices before

but I don't know the brand but these ones are super nice.
but I don't know the brand but these ones are super nice.

I got them from like a local hardware store
I got them from like a local hardware store

lets see if it says anything on there.
lets see if it says anything on there.

It doesn't really say what brand they are,
It doesn't really say what brand they are,

but they turn out really nice and they shrink down really well.
but they turn out really nice and they shrink down really well.

Super cool.
Super cool.

So let them cool and then we're just kind of cleaning it up a little bit more.
So let them cool and then we're just kind of cleaning it up a little bit more.

So have a look.
So have a look.

See, it's hard for you guys to see but I just was finishing up
See, it's hard for you guys to see but I just was finishing up

all the zip ties and everything and there's contactors smoked in there.
all the zip ties and everything and there's contactors smoked in there.

I just happened to see like there was a bunch of white crap in there.
I just happened to see like there was a bunch of white crap in there.

Yeah, it's going to be hard for you guys. To see until I pull it out.
Yeah, it's going to be hard for you guys. To see until I pull it out.

But I seen all this and it made me investigate.
But I seen all this and it made me investigate.

Yeah, it's totally smoked and they're all blacked out and burnt.
Yeah, it's totally smoked and they're all blacked out and burnt.

My van is a bit of a mess.
My van is a bit of a mess.

It's not as organized as I'd like it to be.
It's not as organized as I'd like it to be.

But contractors are right here.
But contractors are right here.

We got here.
We got here.

We need to do a three phase with lugs,
We need to do a three phase with lugs,

so that's a two hour wait with screws.
so that's a two hour wait with screws.

Two, three days with loads.
Two, three days with loads.

It's a 40 amp.
It's a 40 amp.

That'll be plenty big enough.
That'll be plenty big enough.

Usually carry 40 instead of thirties.
Usually carry 40 instead of thirties.

It's like everything else is in the same corporations to flip the scan.
It's like everything else is in the same corporations to flip the scan.

All right.
All right.

Got this guy back together, cleaned up as best as possible.
Got this guy back together, cleaned up as best as possible.

You know, it's not perfect.
You know, it's not perfect.

It's it is what it is, but kind of cleaned it up.
It's it is what it is, but kind of cleaned it up.

We can fire this up.
We can fire this up.

I hooked everything back up the way that it was,
I hooked everything back up the way that it was,

but we still got to make sure the compressors run it in the right direction.
but we still got to make sure the compressors run it in the right direction.

And let's hope it doesn't blow up in my face.
And let's hope it doesn't blow up in my face.

OK, now it is going to turn off because the evaporator is, I'm
OK, now it is going to turn off because the evaporator is, I'm

sure are going to pump down there probably in an error message.
sure are going to pump down there probably in an error message.

So we'll wait and see
So we'll wait and see

because they are smart evaporator and we'll go in and look at them in a minute.
because they are smart evaporator and we'll go in and look at them in a minute.

But this guy is running in the right direction.
But this guy is running in the right direction.

No crazy vibration was power down one time just to make sure it's hard
No crazy vibration was power down one time just to make sure it's hard

with the camera to see if it's actually going in the right direction.
with the camera to see if it's actually going in the right direction.

And it is.
And it is.

That's correct.
That's correct.

So we're good on that.
So we're good on that.

Everything looks good.
Everything looks good.

Turn it back on.
Turn it back on.

We'll take a current on the motor and see what it's running.
We'll take a current on the motor and see what it's running.

All right.
All right.

We're allowed to run 2.7 amps and we're running 2.2.
We're allowed to run 2.7 amps and we're running 2.2.

So we're good on current draw on the motor.
So we're good on current draw on the motor.

Everything's good
Everything's good

the unit is back and running.
the unit is back and running.

So I'm going to start assembling it and then we'll go in
So I'm going to start assembling it and then we'll go in

and check on the evaporator, too.
and check on the evaporator, too.

I'm waiting for the walking to come down a temp.
I'm waiting for the walking to come down a temp.

I quickly pulled this contactor apart.
I quickly pulled this contactor apart.

So remember I changed it because I saw it when I dug into it
So remember I changed it because I saw it when I dug into it

because I saw that white powder residue, whatever that is.
because I saw that white powder residue, whatever that is.

And it drove me to look at those points, look at how firm they are,
And it drove me to look at those points, look at how firm they are,

look at how bad that is.
look at how bad that is.

So it's all about thinking big picture, eliminate
So it's all about thinking big picture, eliminate

some headaches, save the customer a future service call for sure.
some headaches, save the customer a future service call for sure.

All right. It's nice and cold in here. Equipment's running.
All right. It's nice and cold in here. Equipment's running.

It does show two active alarms on the intelligent.
It does show two active alarms on the intelligent.

I can guarantee those were the alarms for me.
I can guarantee those were the alarms for me.

Shutting it off for so long.
Shutting it off for so long.

This one, I have the same, but everything's worked in the temp in here.
This one, I have the same, but everything's worked in the temp in here.

Barely even came up, so all is well.
Barely even came up, so all is well.

But yeah.
But yeah.

We're good to go.
We're good to go.

This was a long night.
This was a long night.

This was actually about two, three months ago.
This was actually about two, three months ago.

But I remember because I had a
But I remember because I had a

walk in freezer called before this, and it was like a four hour call it was.
walk in freezer called before this, and it was like a four hour call it was.

That was in the evening, too.
That was in the evening, too.

And by the time I got done with that, I had to drive all over the place
And by the time I got done with that, I had to drive all over the place

to get all the parts for that walk in freezer repair.
to get all the parts for that walk in freezer repair.

Then I still had this call to go to, so I probably rolled up to this call
Then I still had this call to go to, so I probably rolled up to this call

about 930, 10:00 at night, something like that.
about 930, 10:00 at night, something like that.

And I didn't know what I was walking into.
And I didn't know what I was walking into.

And I was a little bit worried
And I was a little bit worried

because this location has a history of things getting stolen, the copper
because this location has a history of things getting stolen, the copper

and different things.
and different things.

It's happened many, many times because just in a bad area,
It's happened many, many times because just in a bad area,

luckily it wasn't that OK.
luckily it wasn't that OK.

But the previous times like I said in the video,
But the previous times like I said in the video,

someone had stole all the copper lines for the walk in freezer
someone had stole all the copper lines for the walk in freezer

and that was a late night trying to get that thing up and running.
and that was a late night trying to get that thing up and running.

But so the manager, you know, called me because they heard a noise
But so the manager, you know, called me because they heard a noise

and they were really concerned about it.
and they were really concerned about it.

And I had
And I had

when they called me a couple hours previous,
when they called me a couple hours previous,

I said, just go outside and shut off the disconnect switch.
I said, just go outside and shut off the disconnect switch.

So when I walked up and it being off, that was because I had asked the manager
So when I walked up and it being off, that was because I had asked the manager

just to go ahead and shut it off.
just to go ahead and shut it off.

I didn't want it to create more damage because I didn't know exactly what it was.
I didn't want it to create more damage because I didn't know exactly what it was.

So when I got there, of course, it was just a plastic bag stuck in the fan blade.
So when I got there, of course, it was just a plastic bag stuck in the fan blade.

You know, inside there but we don't just stop there.
You know, inside there but we don't just stop there.

We don't just rip out the plastic bag, turn it on and walk away.
We don't just rip out the plastic bag, turn it on and walk away.

Even though I didn't want to be there, it was late at night.
Even though I didn't want to be there, it was late at night.

Still going to take a step back and look at the big picture
Still going to take a step back and look at the big picture

like I'm always talking about. Right.
like I'm always talking about. Right.

And after I let it run for a few minutes, you guys heard
And after I let it run for a few minutes, you guys heard

as I was talking to the camera, all of a sudden
as I was talking to the camera, all of a sudden

the bearing noise came out, the bearings were going bad in the motor.
the bearing noise came out, the bearings were going bad in the motor.

OK, luckily, I was able to get them through the night
OK, luckily, I was able to get them through the night

just getting the bag out of there and it ran through the night
just getting the bag out of there and it ran through the night

and then we came back out the next day.
and then we came back out the next day.

I really appreciate the fact that heatcraft puts those data
I really appreciate the fact that heatcraft puts those data

to a- the part number tags on the fan blade and fan motor.
to a- the part number tags on the fan blade and fan motor.

Now, I could have found the information, right?
Now, I could have found the information, right?

But it just saved me that much time because I just looked on the supply house.
But it just saved me that much time because I just looked on the supply house.

The particular supply house that I went to, they have a mobile app.
The particular supply house that I went to, they have a mobile app.

I looked on the mobile app,
I looked on the mobile app,

boom, found the part number, said they had them in stock.
boom, found the part number, said they had them in stock.

So I was at the supply house first thing in the morning to pick up the parts.
So I was at the supply house first thing in the morning to pick up the parts.

OK, came back out.
OK, came back out.

And again, we don't just stop with the motor and the blade.
And again, we don't just stop with the motor and the blade.

We put those in and then we evaluate the system.
We put those in and then we evaluate the system.

We're going through everything.
We're going through everything.

And I find a potential electrical short, right?
And I find a potential electrical short, right?

The jacket had broken on one of the wires and it could have rubbed out.
The jacket had broken on one of the wires and it could have rubbed out.

Now it didn't, but I saved the customer a potential service call
Now it didn't, but I saved the customer a potential service call

because I was looking and listening, using my senses.
because I was looking and listening, using my senses.

OK, it's so important.
OK, it's so important.

I preach this so much.
I preach this so much.

Please do not wear headphones when you are working.
Please do not wear headphones when you are working.

I don't care if you're doing a preventative maintenance
I don't care if you're doing a preventative maintenance

or anything like that.
or anything like that.

OK, now I totally understand if you have to wear some sort of hearing protection
OK, now I totally understand if you have to wear some sort of hearing protection

because you're working in motor rooms or you're a you know,
because you're working in motor rooms or you're a you know,

I mean, there are certain circumstances that you need to to protect yourself,
I mean, there are certain circumstances that you need to to protect yourself,

but your senses are one of your best tools, if not the best tool
but your senses are one of your best tools, if not the best tool

that you have as a technician. Right?
that you have as a technician. Right?

If you have a troubleshooting kind of mind.
If you have a troubleshooting kind of mind.

Right, and you can
Right, and you can

methodically go through things, your senses, your smell, your sight,
methodically go through things, your senses, your smell, your sight,

the sounds that you hear, the feelings that you get, you know, touching things
the sounds that you hear, the feelings that you get, you know, touching things

and different stuff like that really helps you to troubleshoot.
and different stuff like that really helps you to troubleshoot.

So in this situation, I decided to start cleaning up
So in this situation, I decided to start cleaning up

some of the wiring because I wasn't a fan of it.
some of the wiring because I wasn't a fan of it.

And I noticed that, you know, The Wire had a broken jacket.
And I noticed that, you know, The Wire had a broken jacket.

I was able to cut that back and repair it, boom.
I was able to cut that back and repair it, boom.

But then while I was in there just kind of cleaning up the wires,
But then while I was in there just kind of cleaning up the wires,

I noticed that the compressor contactor was really burnt.
I noticed that the compressor contactor was really burnt.

OK, now it was still working and yes, it probably could have gotten another week
OK, now it was still working and yes, it probably could have gotten another week

maybe.
maybe.

Or maybe it only got another day. We don't know.
Or maybe it only got another day. We don't know.

OK, but we bring all this information to the customer and
OK, but we bring all this information to the customer and

I went ahead and changed the contactor right before it became a problem.
I went ahead and changed the contactor right before it became a problem.

Now I know there's people out there that tell me,
Now I know there's people out there that tell me,

you know, I changed too many contactors.
you know, I changed too many contactors.

Contactors are a very low cost part,
Contactors are a very low cost part,

especially on three phase that can cause massive damage.
especially on three phase that can cause massive damage.

You can ruin a compressor if you single phase a contractor on a three phase
You can ruin a compressor if you single phase a contractor on a three phase

system, OK, you can ruin a compressor that can turn out to be who knows?
system, OK, you can ruin a compressor that can turn out to be who knows?

I mean, anywhere from a 4000 job to the sky's the limit
I mean, anywhere from a 4000 job to the sky's the limit

depending on the size of the compressor, all because a contactor failed right.
depending on the size of the compressor, all because a contactor failed right.

So change them when they are going bad.
So change them when they are going bad.

You have to learn the signs, though, right?
You have to learn the signs, though, right?

And it's normal to see somewhere in a compressor contactor.
And it's normal to see somewhere in a compressor contactor.

But I can't stress this enough.
But I can't stress this enough.

When you're working on three phase equipment, don't play games
When you're working on three phase equipment, don't play games

when it comes to contactors because a contactor is good until it's not.
when it comes to contactors because a contactor is good until it's not.

And then it's bad, right?
And then it's bad, right?

If you're lucky it doesn't pull in.
If you're lucky it doesn't pull in.

But if you're unlucky, it's single phases and it ruins a compressor.
But if you're unlucky, it's single phases and it ruins a compressor.

So change them when they're going bad.
So change them when they're going bad.

OK, so I was able to change the contactor, the condenser, fan
OK, so I was able to change the contactor, the condenser, fan

motor, the blade, the capacitor, and I was able to repair that wire.
motor, the blade, the capacitor, and I was able to repair that wire.

And this system is back up and running has been running for a couple months now
And this system is back up and running has been running for a couple months now

and all is well the entire time.
and all is well the entire time.

Also, I'm communicating with the customer, OK, letting them know what I'm finding,
Also, I'm communicating with the customer, OK, letting them know what I'm finding,

building trust with the customer.
building trust with the customer.

OK, be honest with the customer.
OK, be honest with the customer.

I'm not here to make a quick buck, OK?
I'm not here to make a quick buck, OK?

I don't want to make a quick buck.
I don't want to make a quick buck.

I want to work for this particular customer at this particular location.
I want to work for this particular customer at this particular location.

For the next 20 plus years, OK?
For the next 20 plus years, OK?

I want to continue to work for them.
I want to continue to work for them.

And in order for that to even be a possibility requires honesty
And in order for that to even be a possibility requires honesty

on my part, integrity and a relationship between myself and the customer.
on my part, integrity and a relationship between myself and the customer.

OK, so be kind to one another.
OK, so be kind to one another.

I really appreciate you guys.
I really appreciate you guys.

It's so humbling to get all the support from you guys.
It's so humbling to get all the support from you guys.

Thank you so very much.
Thank you so very much.

Check out my website, HVACRvideos.com.
Check out my website, HVACRvideos.com.

We have merchandise available on there down in the show notes of this video.
We have merchandise available on there down in the show notes of this video.

There's several different methods of ways
There's several different methods of ways

that you can support the channel if you're interested in doing so.
that you can support the channel if you're interested in doing so.

Again, I really appreciate you and we will catch you on the next, OK.
Again, I really appreciate you and we will catch you on the next, OK.