By Levels

Library

EXP: 08888
HITS: {{lyricTraining.hits}}888
STREAKS: {{lyricTraining.streaks}}888
TIME: {{lyricTraining.timeout / 1000}}88
{{word.word}}

{{cue.translated_text}}

{{lyricTraining.hint}}

x{{playblackSpeed.toFixed(2)}}

Loading ..

Not Found

{{annotation.word}} ({{annotation.pos_simplify}})

/{{annotation.phonetic}}/

{{annotation.translation}}

{{annotation.name}}

{{annotation.sub_type}}

{{annotation.definition}}
Back

Games & Quizzes

Training Mode - Typing
Fill the gaps to the Lyric - Best method
Training Mode - Picking
Pick the correct word to fill in the gap
{{game.name}}
{{game.description}} Requires {{game.required_annotions}} vocabulary annotations

Congratulations! You gained {{totalPoint}} XP

You may need to watch a part of the video to unlock quizzes

Don't forget to Sign In to save your points

Repeat Skip ({{game.question_index}}/{{game.questions.length}})
{{part}}
Repeat Skip ({{game.question_index + 1}}/{{game.questions.length}})
{{choice.text}}
{{choice.text}}

Make correct pairs from two columns

{{lyricTraining.finished && lyricTraining.timed_out ? 'Timed Out' : 'Challenge Accomplished'}}

PERFECT HITS {{lyricTraining.stats.PERFECT_HITS}} +{{lyricTraining.stats.PERFECT_HITS * 20}}
HITS {{lyricTraining.stats.HITS}} +{{lyricTraining.stats.HITS * 10}}
LONGEST STREAK {{lyricTraining.stats.LONGEST_STREAKS}} +{{lyricTraining.stats.LONGEST_STREAKS * 10}}
REMAINING TIME {{lyricTraining.timeout / 1000}}s +{{lyricTraining.timeout / 1000}}
TOTAL +{{lyricTraining.exp}}
{{word.word}} - {{dictionary.definition[0].phonetic || ("/" + dictionary.phonetics +"/")}} - {{word.translation}}

We couldn't find definitions for the word you were looking for.
Or maybe the current language is not supported

{{simpleDefinition.pos}}

{{simpleDefinition.def}}

{{word.word}}

Sentences & parts of speech:

  • {{tag.normal}} {{tag.pos_name}}

  • {{c.startTime | duration}}


    {{c.translated_text}}

All {{pos.pos_simplify}}
{{a.word || a.name}}
/{{a.phonetic}}/
{{a.type || a.sub_type}}
{{a.translation}} 		{{a.definition}}

5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent Soft Skills Part 2

38,731 views

BenchmarkPortal

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

92%
  • 4:07 / 4:26

Speech Rate:

  • 167 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

sincerity

/sinˈserədē/

noun

absence of pretence or hypocrisy.

empathy

/ˈempəTHē/

noun

ability to understand and share feelings of another.

services

/ˈsərvəs/

noun other verb

action of helping or doing work for someone. Maintenance of machineries so it runs well, e.g. cars. To maintain a piece of machinery so it runs well.

someone

/ˈsəmˌwən/

pronoun

Person who is not known or named.

positivity

/ˌpäzəˈtivədē/

noun

practice of being or tendency to be positive or optimistic in attitude.

contact
adjective noun verb

Touching or feeling something. Communication with someone or something. To get in touch with someone.

attitude

/ˈadəˌt(y)o͞od/

noun

way of thinking.

insincere

/ˌinsənˈsir/

adjective

Lacking sincerity.

effective
adjective

Working efficiently to produce a desired result.

training

/ˈtrāniNG/

noun verb

action of teaching person or animal particular skill or type of behaviour. To practice to get better at a thing, e.g. sports.

stopping

/stäp/

verb

To block or close something.

improve

/imˈpro͞ov/

verb

To make, or become, something better.

superstar

/ˈso͞opərˌstär/

noun

Someone who is dazzlingly skilled in any field.

anything

/ˈenēˌTHiNG/

pronoun

A thing of any kind.

Q
W
E
R
T
Y
U
I
O
P
A
S
D
F
G
H
J
K
L
Z
X
C
V
B
N
M