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Introduction to Zoom Contact Center for Agents

6,434 views

Zoom

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

94%
  • 3:53 / 4:06

Speech Rate:

  • 150 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

contact
adjective noun verb

Touching or feeling something. Object that allows electricity to run through it. communicate with.

prompted

/präm(p)t/

verb

To cause something to occur; be the cause of.

organization

/ˌôrɡənəˈzāSH(ə)n/

noun

organized group of people.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. Friendly greeting to someone who has arrived. To accept or receive something happily and gladly.

showcase

/ˈSHōˌkās/

noun verb

Cabinet to display objects or goods for sale. exhibit.

assigned

/əˈsīn/

verb

To give someone a particular job to do.

message

/ˈmesij/

noun verb

Piece of information that is told/given to someone. To communicate using text.

account

/əˈkount/

noun verb

A description, often written, of events; report. consider or regard.

navigation

/ˌnavəˈɡāSH(ə)n/

noun

Act of finding and following the correct course.

includes

/inˈklo͞od/

verb

comprise or contain as part of whole.

accepting

/əkˈsept/

verb

consent to receive or undertake.

logging

/ˈlôɡiNG/

noun verb

activity or business of felling trees and cutting and preparing timber. To record something in an official account.

handling

/ˈhandliNG/

noun verb

act of taking or holding something in hands. To cope with or take responsibility for.

profile

/ˈprōˌfīl/

noun verb

A short description of a person or group. To write a short description of a person or group.

accessing

/ˈakˌses/

verb

approach or enter.

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