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Introduction to Zoom Contact Center for Agents

6,434 views

Zoom

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

94%
  • 3:53 / 4:06

Speech Rate:

  • 150 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

contact
adjective noun verb

Touching or feeling something. Touching or feeling something. To get in touch with someone.

prompted

/präm(p)t/

verb

To remind an actor of his or her lines (words).

organization

/ˌôrɡənəˈzāSH(ə)n/

noun

organized group of people.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. instance or manner of greeting someone. greet someone arriving in polite or friendly way.

showcase

/ˈSHōˌkās/

noun verb

Setting to display something to best effect. exhibit.

assigned

/əˈsīn/

verb

allocate.

message

/ˈmesij/

noun verb

Piece of information that is told/given to someone. To communicate using text.

account

/əˈkount/

noun verb

An invoice for things bought. consider or regard.

navigation

/ˌnavəˈɡāSH(ə)n/

noun

Act of finding and following the correct course.

includes

/inˈklo͞od/

verb

comprise or contain as part of whole.

accepting

/əkˈsept/

verb

To admit that something is true or correct.

logging

/ˈlôɡiNG/

noun verb

activity or business of felling trees and cutting and preparing timber. To leave a website or computer account.

handling

/ˈhandliNG/

noun verb

act of taking or holding something in hands. To buy, sell, or move materials or goods.

profile

/ˈprōˌfīl/

noun verb

A short description of a person or group. To write a short description of a person or group.

accessing

/ˈakˌses/

verb

approach or enter.

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