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Introduction to Zoom Contact Center for Agents

6,434 views

Zoom

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

94%
  • 3:53 / 4:06

Speech Rate:

  • 150 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

contact
adjective noun verb

Touching or feeling something. People who can give you information, introductions. To get in touch with someone.

prompted

/präm(p)t/

verb

To remind an actor of his or her lines (words).

organization

/ˌôrɡənəˈzāSH(ə)n/

noun

Group of people with a particular purpose.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. Friendly greeting to someone who has arrived. To accept or receive something happily and gladly.

showcase

/ˈSHōˌkās/

noun verb

Cabinet to display objects or goods for sale. To display something to best effect.

assigned

/əˈsīn/

verb

allocate.

message

/ˈmesij/

noun verb

Main idea or theme in a story, book, or film. To communicate using text.

account

/əˈkount/

noun verb

An invoice for things bought. consider or regard.

navigation

/ˌnavəˈɡāSH(ə)n/

noun

Act of finding and following the correct course.

includes

/inˈklo͞od/

verb

To make someone, something part of a group.

accepting

/əkˈsept/

verb

To agree to receive or take something offered.

logging

/ˈlôɡiNG/

noun verb

Act of cutting down trees. To cut trees down and take the wood to use it.

handling

/ˈhandliNG/

noun verb

act of taking or holding something in hands. To hold, control, or use something with the hands.

profile

/ˈprōˌfīl/

noun verb

A short description of a person or group. To write a short description of a person or group.

accessing

/ˈakˌses/

verb

To be able to use or have permission to use.

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