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Introduction to Zoom Contact Center for Agents

6,434 views

Zoom

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

94%
  • 3:53 / 4:06

Speech Rate:

  • 150 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

contact
adjective noun verb

Touching or feeling something. Touching or feeling something. communicate with.

prompted

/präm(p)t/

verb

cause action or feeling.

organization

/ˌôrɡənəˈzāSH(ə)n/

noun

Group of people with a particular purpose.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. Friendly greeting to someone who has arrived. greet someone arriving in polite or friendly way.

showcase

/ˈSHōˌkās/

noun verb

Cabinet to display objects or goods for sale. To display something to best effect.

assigned

/əˈsīn/

verb

To give someone credit or blame for something.

message

/ˈmesij/

noun verb

Main idea or theme in a story, book, or film. To communicate using text.

account

/əˈkount/

noun verb

A description, often written, of events; report. consider or regard.

navigation

/ˌnavəˈɡāSH(ə)n/

noun

process or activity of accurately ascertaining one's position and planning and following route.

includes

/inˈklo͞od/

verb

To make someone, something part of a group.

accepting

/əkˈsept/

verb

consent to receive or undertake.

logging

/ˈlôɡiNG/

noun verb

activity or business of felling trees and cutting and preparing timber. To record something in an official account.

handling

/ˈhandliNG/

noun verb

act of taking or holding something in hands. To buy, sell, or move materials or goods.

profile

/ˈprōˌfīl/

noun verb

outline as seen from side. describe in short article.

accessing

/ˈakˌses/

verb

approach or enter.

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