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Improving customer service

9,235 views

BusinessQldGov

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

87%
  • 1:11 / 1:21

Speech Rate:

  • 189 wpm - Fast

Category:

  • News & Politics

Tags :

Intro:

Video Vocabulary

knowledgeable

/ˈnäləjəb(ə)l/

adjective

intelligent and well informed.

joinery

/ˈjoinərē/

noun

Fine woodwork done by a woodworker.

bloodline

/ˈblədˌlīn/

noun

An animal's set of ancestors or pedigree, typically considered with regard to the desirable characteristics bred into it..

project
noun verb

planned enterprise. To stick out past the edge of something.

feedback

/ˈfēdˌbak/

noun

information about reactions to product, person's performance, etc..

product

/ˈprädəkt/

noun

(Math) the total from multiplying two numbers.

important

/imˈpôrtnt/

adjective

Having power or authority.

relationships

/rəˈlāSH(ə)nˌSHip/

noun other

way in which two or more people or things are connected. Ways in which people interact/live with each other.

contact
adjective noun verb

Touching or feeling something. state of touching. To get in touch with someone.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

oversees

/ˌōvərˈsē/

verb

To check on or manage the work of others.

standard

/ˈstandərd/

adjective noun

Being the accepted normal level of quality. Official unit of measuring something.

customer

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

pitches

/piCH/

noun other verb

degree of highness or lowness of sound. Attempts to sell/persuade someone of the value of. To set a sound to a certain level.

business

/ˈbiznəs/

noun

Activity of working to make a profit.

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