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Improving customer service

9,235 views

BusinessQldGov

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

87%
  • 1:11 / 1:21

Speech Rate:

  • 189 wpm - Fast

Category:

  • News & Politics

Tags :

Intro:

Video Vocabulary

knowledgeable

/ˈnäləjəb(ə)l/

adjective

Having knowledge through education and experience.

joinery

/ˈjoinərē/

noun

wooden components of building, such as stairs, doors, and door and window frames.

bloodline

/ˈblədˌlīn/

noun

animal's set of ancestors.

project
noun verb

planned enterprise. To predict what will happen in the future.

feedback

/ˈfēdˌbak/

noun

information about reactions to product, person's performance, etc..

product

/ˈprädəkt/

noun

End result of a process.

important

/imˈpôrtnt/

adjective

Having power or authority.

relationships

/rəˈlāSH(ə)nˌSHip/

noun other

way in which two or more people or things are connected. Romantic or loving friendships between two people.

contact
adjective noun verb

Touching or feeling something. Touching or feeling something. communicate with.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

oversees

/ˌōvərˈsē/

verb

supervise person.

standard

/ˈstandərd/

adjective noun

Being the accepted normal level of quality. level of quality or attainment.

customer

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

pitches

/piCH/

noun other verb

degree of highness or lowness of sound. Playing fields in sports, e.g. for soccer. To set up a camp or tent for a length of time.

business

/ˈbiznəs/

noun

Activity of working to make a profit.

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