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Improving customer service

9,235 views

BusinessQldGov

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

87%
  • 1:11 / 1:21

Speech Rate:

  • 189 wpm - Fast

Category:

  • News & Politics

Tags :

Intro:

Video Vocabulary

knowledgeable

/ˈnäləjəb(ə)l/

adjective

Having knowledge through education and experience.

joinery

/ˈjoinərē/

noun

Fine woodwork done by a woodworker.

bloodline

/ˈblədˌlīn/

noun

animal's set of ancestors.

project
noun verb

Group of homes built by government for poor people. To stick out past the edge of something.

feedback

/ˈfēdˌbak/

noun

information about reactions to product, person's performance, etc..

product

/ˈprädəkt/

noun

End result of a process.

important

/imˈpôrtnt/

adjective

of great significance or value.

relationships

/rəˈlāSH(ə)nˌSHip/

noun other

way in which two or more people or things are connected. Romantic or loving friendships between two people.

contact
adjective noun verb

Touching or feeling something. Communication with someone or something. communicate with.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

oversees

/ˌōvərˈsē/

verb

To check on or manage the work of others.

standard

/ˈstandərd/

adjective noun

(Of a language) being the most accepted in a place. Official unit of measuring something.

customer

/ˈkəstəmər/

noun

person who buys goods or services from shop or business.

pitches

/piCH/

noun other verb

degree of highness or lowness of sound. Attempts to sell/persuade someone of the value of. To suggest a product, idea to make someone buy.

business

/ˈbiznəs/

noun

Activity of working to make a profit.

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