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Improving customer service

9,235 views

BusinessQldGov

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

87%
  • 1:11 / 1:21

Speech Rate:

  • 189 wpm - Fast

Category:

  • News & Politics

Tags :

Intro:

Video Vocabulary

knowledgeable

/ˈnäləjəb(ə)l/

adjective

intelligent and well informed.

joinery

/ˈjoinərē/

noun

wooden components of building, such as stairs, doors, and door and window frames.

bloodline

/ˈblədˌlīn/

noun

An animal's set of ancestors or pedigree, typically considered with regard to the desirable characteristics bred into it..

project
noun verb

Group of homes built by government for poor people. To predict what will happen in the future.

feedback

/ˈfēdˌbak/

noun

information about reactions to product, person's performance, etc..

product

/ˈprädəkt/

noun

(Math) the total from multiplying two numbers.

important

/imˈpôrtnt/

adjective

of great significance or value.

relationships

/rəˈlāSH(ə)nˌSHip/

noun other

way in which two or more people or things are connected. Ways in which people interact/live with each other.

contact
adjective noun verb

Touching or feeling something. state of touching. To get in touch with someone.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

oversees

/ˌōvərˈsē/

verb

supervise person.

standard

/ˈstandərd/

adjective noun

Being the accepted normal level of quality. Official unit of measuring something.

customer

/ˈkəstəmər/

noun

person who buys goods or services from shop or business.

pitches

/piCH/

noun other verb

degree of highness or lowness of sound. Playing fields in sports, e.g. for soccer. To attempt to sell something to someone.

business

/ˈbiznəs/

noun

person's regular occupation etc..

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