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Improving customer service

9,235 views

BusinessQldGov

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

87%
  • 1:11 / 1:21

Speech Rate:

  • 189 wpm - Fast

Category:

  • News & Politics

Tags :

Intro:

Video Vocabulary

knowledgeable

/ˈnäləjəb(ə)l/

adjective

Having knowledge through education and experience.

joinery

/ˈjoinərē/

noun

wooden components of building, such as stairs, doors, and door and window frames.

bloodline

/ˈblədˌlīn/

noun

animal's set of ancestors.

project
noun verb

A planned piece of work for specific purpose. estimate on basis of present trends.

feedback

/ˈfēdˌbak/

noun

A response or opinion, about a service, etc..

product

/ˈprädəkt/

noun

End result of a process.

important

/imˈpôrtnt/

adjective

of great significance or value.

relationships

/rəˈlāSH(ə)nˌSHip/

noun other

way in which two or more people or things are connected. Romantic or loving friendships between two people.

contact
adjective noun verb

Touching or feeling something. state of touching. To get in touch with someone.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

oversees

/ˌōvərˈsē/

verb

supervise person.

standard

/ˈstandərd/

adjective noun

used or accepted as normal or average. level of quality or attainment.

customer

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

pitches

/piCH/

noun other verb

degree of highness or lowness of sound. Playing fields in sports, e.g. for soccer. To plunge or fall forward or headlong.

business

/ˈbiznəs/

noun

Matter that has to be dealt with; task; situation.

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