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How to handle a complaint - Business English

7,629 views

Simple English Videos

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

89%
  • 7:25 / 8:18

Speech Rate:

  • 156 wpm - Fast

Category:

  • Education

Tags :

Intro:

Video Vocabulary

through

/THro͞o/

adjective adverb preposition

From one end or side of something to the other. expressing movement into one side and out of other side of opening etc.. moving in one side and out of other side of.

charged

/CHärjd/

adjective verb

Amount of money you pay for a service. To run quickly toward someone to attack them.

telephone

/ˈteləˌfōn/

noun verb

Machine used to talk to someone who is far away. To talk to someone using a phone.

automated

/ˈôdəˌmādəd/

adjective verb

operated by largely automatic equipment. To use machines to do tasks instead of people.

similar

/ˈsim(ə)lər/

adjective noun

Nearly the same; alike. person or thing similar to another.

customer

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

complaints

/kəmˈplānt/

noun other

act of complaining. Saying some things are wrong and should be changed.

umbrella

/ˌəmˈbrelə/

adjective noun

Including many smaller things of the same type. Thing you open over your head to keep rain off.

looking

/ˈlo͝okiNG/

adjective verb

having specified appearance. To appear to be when you look at them; seem.

understood

/ˌəndərˈstand/

verb

perceive intended meaning of.

delivered

/dəˈlivər/

verb

To keep a promise; do what you say you would.

ordered

/ˈôrdər/

verb

To give instructions to others to do what you want.

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