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Customer Service Training Tip - Step Outside Your Job Description

862 views

Marketing 360

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

97%
  • 4:23 / 4:31

Speech Rate:

  • 214 wpm - Fast

Category:

  • Howto & Style

Tags :

Intro:

Video Vocabulary

platform

/ˈplatfôrm/

noun

raised surface for standing on.

sometimes

/ˈsəmˌtīmz/

adverb

Only at certain times; occasionally.

through

/THro͞o/

adjective adverb preposition

From one end or side of something to the other. From the beginning of something until the end. Allowing you to pass between, or to.

outside
adjective adverb noun preposition

situated on or near outside. situated beyond boundaries of place. external side or surface. Beyond the limits or edges of some place, thing.

businesses

/ˈbiznəs/

noun other

commercial activity. Companies formed for making profit.

training

/ˈtrāniNG/

noun verb

Act of educating someone to get better at. To point a certain way or toward something.

different

/ˈdif(ə)rənt/

adjective

not same as another or each other.

strategies

/ˈstradəjē/

noun other

plan of action or policy designed to achieve major or overall aim. Careful plans or methods for achieving a goal.

service

/ˈsərvəs/

noun verb

Maintenance of machinery so it runs well, e.g. car. perform routine maintenance or repair work on.

business

/ˈbiznəs/

noun

Activity of working to make a profit.

customer

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

hopefully

/ˈhōpfəlē/

adverb

In a manner wishing something to happen.

marketing - marketing

/ˈmärkədiNG/

noun verb

action or business of promoting and selling products or services. To publicize products to get you to buy; advertise.

million

/ˈmilyən/

number

1,000,000.

somebody

/ˈsəmbədē/

noun pronoun

Important well-respected person. Person who is not known or named.

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