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CALL CENTER Interview Questions & Answers! How to PASS a Call Centre Interview!

546,719 views

Intro:

Video Vocabulary

/ˈCHanl/

noun verb

TV or radio station or its programs. To direct energy or feelings into something.

/skôr/

verb

To achieve success with something.

/ˈtrāniNG/

noun verb

Act of educating someone to get better at. To point a certain way or toward something.

/ˈin(t)ərˌvyo͞o/

noun verb

Meeting to ask questions to get information. To formally ask questions about a given topic.

/kənˈtent/

adjective noun verb

Being happy or satisfied. state of satisfaction. satisfy.

/əˈprēSHēˌāt/

verb

To be thankful for; to value or admire.

/ˈansər/

noun other verb

thing said in response to another. Replies to a question someone asked. To reply to a question someone asks.

verb

transfer data to larger computer system.

/ˈevrēˌbädē/

pronoun

Every person; everyone.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. Friendly greeting to someone who has arrived. To accept or receive something happily and gladly.

/ˈpaSH(ə)nət/

adjective

having, showing, or caused by strong feelings or beliefs.

/səbˈskrīb/

verb

arrange to receive something regularly by paying in advance.

/t(y)o͞oˈtôrēəl/

adjective noun

relating to tutor or tutor's tuition. period of tuition given by university or college tutor.

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