[Inaudible].
[Inaudible].

We got a lot of questions from students on all sides about the acquisition.
We got a lot of questions from students on all sides about the acquisition.

And the cool thing is that they were pretty consistent across the board.
And the cool thing is that they were pretty consistent across the board.

No matter if they were students at Linux Academy originally, or students at,
No matter if they were students at Linux Academy originally, or students at,

ACG originally. Believe it or not, uh, the number one was, I have a membership,
ACG originally. Believe it or not, uh, the number one was, I have a membership,

to one of the platforms, so can I start having access to the other one?
to one of the platforms, so can I start having access to the other one?

That was the number one question that came through and very understandably so.
That was the number one question that came through and very understandably so.

Our response to that,
Our response to that,

it's really trying to show the work and the effort that goes into those seamless
it's really trying to show the work and the effort that goes into those seamless

experiences and again, a great learning experience.
experiences and again, a great learning experience.

And so it takes time to build that together. It takes time to get these courses,
And so it takes time to build that together. It takes time to get these courses,

uh, efficiently put together so they can access and it takes time to build
uh, efficiently put together so they can access and it takes time to build

everything on the backend.
everything on the backend.

It takes time to ensure that their data will pull over.
It takes time to ensure that their data will pull over.

And so being able to paint that picture, that it's coming, yes,
And so being able to paint that picture, that it's coming, yes,

we have done this acquisition,
we have done this acquisition,

but it takes time to ensure that you're going to be taken care of.
but it takes time to ensure that you're going to be taken care of.

And so we've had really good feedback from that. Um,
And so we've had really good feedback from that. Um,

and just being able to be transparent and talk to them like humans, um,
and just being able to be transparent and talk to them like humans, um,

about what's happening.
about what's happening.

Between things like authentication between things like activity tracking between
Between things like authentication between things like activity tracking between

things like, um, yeah, like video video migration and, and, you know,
things like, um, yeah, like video video migration and, and, you know,

trying to consolidate these subsystems that each,
trying to consolidate these subsystems that each,

each company and engineering team had.
each company and engineering team had.

I think it presents a lot of complexities that from the outside in,
I think it presents a lot of complexities that from the outside in,

you just don't see. We,
you just don't see. We,

we didn't come into this and say were just going to hustle for six months.
we didn't come into this and say were just going to hustle for six months.

We did, we did a lot of smart decisions. We did a lot of soft launches.
We did, we did a lot of smart decisions. We did a lot of soft launches.

We did a lot of things to make sure that the impact of everything being go,
We did a lot of things to make sure that the impact of everything being go,

was going to be mitigated all along the way.
was going to be mitigated all along the way.

And lots of little incremental pieces.
And lots of little incremental pieces.

Very special when we bring the two together.
Very special when we bring the two together.

We make the best decisions with the best data that we have at the time in terms
We make the best decisions with the best data that we have at the time in terms

of what we delivered to students. But if the ratings tell us,
of what we delivered to students. But if the ratings tell us,

otherwise we have to be prepared to pivot.
otherwise we have to be prepared to pivot.

The whole point of this acquisition is to be able to give our customers the best
The whole point of this acquisition is to be able to give our customers the best

of both products, the best of both worlds in one offering and one subscription.
of both products, the best of both worlds in one offering and one subscription.

It's very clear that both products were used for different reasons and for
It's very clear that both products were used for different reasons and for

different parts of a customer's journey.
different parts of a customer's journey.

So it's very important that customers knew that we're very mindful of that and
So it's very important that customers knew that we're very mindful of that and

respectful of that. And, uh,
respectful of that. And, uh,

the point is to bring both products together in a really positive and value add
the point is to bring both products together in a really positive and value add

way.
way.

Hello, Cloud Gurus. Today, we're going to be making one of these,
Hello, Cloud Gurus. Today, we're going to be making one of these,

which is an Amazon echo out of one of these, which is a raspberry PI. Hello,
which is an Amazon echo out of one of these, which is a raspberry PI. Hello,

Cloud Gurus, and welcome to AWS This Week.
Cloud Gurus, and welcome to AWS This Week.

The combined organization will now have more educators than Linux
The combined organization will now have more educators than Linux

Academy and A Cloud Guru separately.
Academy and A Cloud Guru separately.

Howdy Cloud Gurus and welcome to the premiere episode of Azure Service
Howdy Cloud Gurus and welcome to the premiere episode of Azure Service

Spotlight.
Spotlight.

Welcome to my AWS Certified Alexa Skill Builder Specialty Certification course.
Welcome to my AWS Certified Alexa Skill Builder Specialty Certification course.

We want every educator to be genuine, to be themselves,
We want every educator to be genuine, to be themselves,

but we're also giving them some advice and some tips and hints to really bring
but we're also giving them some advice and some tips and hints to really bring

out that energy, that humor,
out that energy, that humor,

the kind of the engaging storytelling that we know our students love.
the kind of the engaging storytelling that we know our students love.

We want to help all of our Training Architects inject their personality into it.
We want to help all of our Training Architects inject their personality into it.

Um,
Um,

now that doesn't mean that I want everybody to tell silly dad jokes like I like
now that doesn't mean that I want everybody to tell silly dad jokes like I like

to do at times, but it does mean that if you have a certain. Like,
to do at times, but it does mean that if you have a certain. Like,

if you love to go hiking, why not incorporate a hiking theme into your,
if you love to go hiking, why not incorporate a hiking theme into your,

your course material?
your course material?

Why not have that as part of your personality so that people come to the
Why not have that as part of your personality so that people come to the

platform, both for the content,
platform, both for the content,

but also because they want to see that next course by that presenter or that,
but also because they want to see that next course by that presenter or that,

that Training Architect.
that Training Architect.

Timezones, goodness gracious in the content team.
Timezones, goodness gracious in the content team.

We have eight time zones represented throughout the world and there's really no
We have eight time zones represented throughout the world and there's really no

good single overlapping timeframe where we can all collaborate
good single overlapping timeframe where we can all collaborate

and meet. It's really hard to get everybody included at the same time,
and meet. It's really hard to get everybody included at the same time,

somebody is going to be up at 6 o'clock or somebody is going to be up at 10:00
somebody is going to be up at 6 o'clock or somebody is going to be up at 10:00

PM. It's just one of those things.
PM. It's just one of those things.

So the timezone challenges can be pretty significant,
So the timezone challenges can be pretty significant,

especially if we as we have to band together quite quickly to start creating and
especially if we as we have to band together quite quickly to start creating and

delivering great content for our community. So how we achieve our goals.
delivering great content for our community. So how we achieve our goals.

I think we do this in three different ways.
I think we do this in three different ways.

And the first of all is setting up really strong, solid asynchronous, tooling,
And the first of all is setting up really strong, solid asynchronous, tooling,

and systems. So that at any one point in time,
and systems. So that at any one point in time,

any team member just knows where something is at.
any team member just knows where something is at.

Second of all is I think injecting a lot of flexibility in the way that we work.
Second of all is I think injecting a lot of flexibility in the way that we work.

So that might mean, for example, if you are in Australia,
So that might mean, for example, if you are in Australia,

that you might start your, work day, a little bit earlier and wrap up earlier.
that you might start your, work day, a little bit earlier and wrap up earlier.

And lastly,
And lastly,

it's just about having a lot of patience and grace and understanding for each
it's just about having a lot of patience and grace and understanding for each

other and knowing that yes, things may slip from time to time,
other and knowing that yes, things may slip from time to time,

but that it's okay.
but that it's okay.

And that we're all in this together and that we can find a way forward.
And that we're all in this together and that we can find a way forward.

I have a co-lead essentially, that is in America. He's actually in New York,
I have a co-lead essentially, that is in America. He's actually in New York,

which is kind of a bit tricky because of the massive time difference between
which is kind of a bit tricky because of the massive time difference between

Australia and New York. I think it's like 11 hours. We did stand downs.
Australia and New York. I think it's like 11 hours. We did stand downs.

So when the Australian teams finished up for the day,
So when the Australian teams finished up for the day,

where we all left all within our current work, and then the U S teams,
where we all left all within our current work, and then the U S teams,

when they wake up in the morning,
when they wake up in the morning,

they would be able to read those stand downs and know what to work on next.
they would be able to read those stand downs and know what to work on next.

This is not your typical 9-5 job. And, you know,
This is not your typical 9-5 job. And, you know,

that's largely driven by the fact that we are not only a global business.
that's largely driven by the fact that we are not only a global business.

We are also in the middle of an integration and so that obviously is,
We are also in the middle of an integration and so that obviously is,

it's hard work. And, um, you know,
it's hard work. And, um, you know,

there has to be a flexibility to sometimes work funky hours.
there has to be a flexibility to sometimes work funky hours.

And when the day's done,
And when the day's done,

turn the computer off and go home and spend time with your family and take care
turn the computer off and go home and spend time with your family and take care

of yourself. And when you're doing that, as you're doing that,
of yourself. And when you're doing that, as you're doing that,

the other timezone is just waking up and getting the day going.
the other timezone is just waking up and getting the day going.

And they've got a million Slack messages going, and they're sending emails.
And they've got a million Slack messages going, and they're sending emails.

It's hard. It's really hard to do to keep that balance and not go, "Oh,
It's hard. It's really hard to do to keep that balance and not go, "Oh,

what are you talking about?" "Oh, what are you talking about?".
what are you talking about?" "Oh, what are you talking about?".

We had planned a lot more for March and April to bring more people face to
We had planned a lot more for March and April to bring more people face to

face over those months.
face over those months.

And that was completely derailed by the COVID-19 pandemic.
And that was completely derailed by the COVID-19 pandemic.

[Inaudible].
[Inaudible].

When I think about what it meant for our customers specifically in this
When I think about what it meant for our customers specifically in this

scenario. It wasn't just about bringing, you know,
scenario. It wasn't just about bringing, you know,

two content catalogs together, and two platforms together,
two content catalogs together, and two platforms together,

but it was also about doing it in an environment where this was even more
but it was also about doing it in an environment where this was even more

important that they had access to online education.
important that they had access to online education.

That they could accelerate their move to the cloud.
That they could accelerate their move to the cloud.

And so I think it created an additional sense of urgency around the
And so I think it created an additional sense of urgency around the

mission that we were trying to accomplish for our customers,
mission that we were trying to accomplish for our customers,

whether those were our large enterprise businesses or our individual
whether those were our large enterprise businesses or our individual

subscribers, who, you know, were finding themselves in many,
subscribers, who, you know, were finding themselves in many,

many places, uh, you know, looking for a new career.
many places, uh, you know, looking for a new career.

We basically had to overnight ask our, half the company,
We basically had to overnight ask our, half the company,

not all of our, not all of our employees,
not all of our, not all of our employees,

because about 75% of Linux Academy's team was already remote. Um,
because about 75% of Linux Academy's team was already remote. Um,

but we had to have the whole,
but we had to have the whole,

other half of the company learn overnight how to work from home sometimes with
other half of the company learn overnight how to work from home sometimes with

their spouse or their partner in the house or their flatmates,
their spouse or their partner in the house or their flatmates,

sometimes even their kids. And that has been massively disruptive.
sometimes even their kids. And that has been massively disruptive.

There's no getting around that.
There's no getting around that.

But what I think the whole leadership team has been really proud of is
But what I think the whole leadership team has been really proud of is

how our employees have actually managed that transition.
how our employees have actually managed that transition.

I think for the most part,
I think for the most part,

people have been able to make that transition from being in office,
people have been able to make that transition from being in office,

to working from home.
to working from home.

Now it's not like half the team is remote while the other half is in an office
Now it's not like half the team is remote while the other half is in an office

and someone's missing out on some sort of experience,
and someone's missing out on some sort of experience,

or someone's not used to it. It's like,
or someone's not used to it. It's like,

we're all kind of just forced to figure it out together.
we're all kind of just forced to figure it out together.

So I don't think it's a bad thing.
So I don't think it's a bad thing.

So what's happened is it's kind of had to force everyone to learn a new
So what's happened is it's kind of had to force everyone to learn a new

communication style, um, and be flexible, much faster. Um,
communication style, um, and be flexible, much faster. Um,

it's forced people to get to know one another in different ways and be creative.
it's forced people to get to know one another in different ways and be creative.

Um, and I think it's just kind of forced everyone to be more empathetic,
Um, and I think it's just kind of forced everyone to be more empathetic,

faster as well, right? Because now we all are dealing with this. Uh,
faster as well, right? Because now we all are dealing with this. Uh,

we understand the struggles of having to figure out timelines and data
we understand the struggles of having to figure out timelines and data

integrations and team structures and everything remote.
integrations and team structures and everything remote.

Being able to stay home and stay focused, um, has really, I think,
Being able to stay home and stay focused, um, has really, I think,

helped more than it's hurt.
helped more than it's hurt.

You are very lucky because you're about to get our combined
You are very lucky because you're about to get our combined

catalog of Linux Academy and A Cloud Guru courses together.
catalog of Linux Academy and A Cloud Guru courses together.

This is what we do. This is what we live and breathe,
This is what we do. This is what we live and breathe,

and we're here to be your guide.
and we're here to be your guide.

It's not us, they. They are legacy LA, legacy ACG.
It's not us, they. They are legacy LA, legacy ACG.

Like we are just all one team.
Like we are just all one team.