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3 Keys to Creating an Exceptional Customer Experience

492 views

Michael McQueen

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

95%
  • 6:45 / 7:04

Speech Rate:

  • 204 wpm - Fast

Category:

  • Education

Tags :

Intro:

Video Vocabulary

service

/ˈsərvəs/

noun verb

Ceremony for religious purposes. To help or do work for someone, e.g. in a store.

ordered

/ˈôrdər/

verb

To put things in a sequence, e.g. a, b, c.

consumer

/kənˈso͞omər/

noun

Person who buys goods or services.

involved

/inˈvälvd/

adjective verb

difficult to understand. To have or be included as a part of something.

irritations

/ˌirəˈtāSH(ə)n/

noun other

state of feeling annoyed. Feelings or states of being annoyed or upset.

empowered

/əmˈpou(ə)r/

verb

give someone authority or power to do something.

suddenly

/ˈsədnlē/

adverb

In an unexpected or very quick manner.

conceivable

/kənˈsēvəb(ə)l/

adjective

Capable of being imagined.

putting

/po͝ot/

verb

place in particular position.

options

/ˈäpSH(ə)n/

noun other verb

thing chosen. Two or more of several choices. buy or sell option on.

customers

/ˈkəstəmər/

noun other

person who buys goods or services from shop or business. People who buy goods or services from a business.

friction

/ˈfrikSH(ə)n/

noun

resistance that one surface or object encounters when moving over another.

players

/ˈplāər/

noun other

person taking part in sport or game. People who play musical instruments.

realize

/ˈrē(ə)ˌlīz/

verb

become fully aware of something as fact.

example

/iɡˈzampəl/

noun verb

thing characteristic of its kind. be illustrated or exemplified.

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