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Workforce Optimization for ITSM | Overview

360 views

ServiceNow Support

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

76%
  • 4:29 / 5:52

Speech Rate:

  • 160 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

staffing

/staf/

verb

provide (organization, business, etc.) with staff.

including

/inˈklo͞odiNG/

preposition verb

Being part of a group. To make someone, something part of a group.

members

/ˈmembər/

noun other

person, animal, etc. belonging to group. People or things belonging to a group or team.

messages

/ˈmesij/

noun other verb

verbal written or recorded communication. Pieces of information that are told/given to someone. To communicate using text.

advanced

/ədˈvanst/

adjective verb

Very old. To move forward in a certain direction.

optimization

/ˌäptəməˈzāSHən/

noun

Efforts to make as effective as possible.

changes

/CHānj/

noun other verb

act or process bringing change. Acts of making or becoming something else. To exchange one set of clothes for another.

service

/ˈsərvəs/

noun verb

Work that a person does to assist others. To maintain a piece of machinery so it runs well.

process

/ˈpräˌses/

noun verb

Dealing with official forms in the way required. To prepare by treating something in a certain way.

scheduling

/ˈskejəl/

noun verb

Act of arranging times for events. arrange or plan event to take place at particular time.

managers

/ˈmanijər/

noun other

person in charge of staff or organization. People who controls and runs a business or group.

management

/ˈmanijmənt/

noun

People who are in control of a business or group.

metrics

/ˈmetriks/

noun other

use or study of poetic meters. a set of numbers or statistics used for measuring something, especially results that show how well a business, school, computer program, etc. is doing.

morning

/ˈmôrniNG/

adverb exclamation noun

every morning. good morning. Early part of the day before 12 p.m.

ongoing

/ˈänˌɡōiNG/

adjective

continuing.

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