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WHAT MAKES AN EXCELLENT CUSTOMER SERVICE? | CABIN CREW INTERVIEW Tutorial by Misskaykrizz

8,710 views

Intro:

Video Vocabulary

/ˈkəstəmər/

noun

person who buys goods or services from shop or business.

/rəˈmembər/

verb

To give someone a gift, e.g. birthday, wedding.

/iˈspeSHəlē/

adverb

used to single out one person or thing over all others.

/ˈlərnəd/

adjective verb

having acquired much knowledge through study. To get knowledge or skills by study or experience.

/prəˈvīd/

verb

supply.

/bēˈkəz/

conjunction

For a reason.

/ˈansər/

verb

say or write in response.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. Friendly greeting to someone who has arrived. greet someone arriving in polite or friendly way.

/ˌəndərˈstand/

verb

To know the meaning of language, what someone says.

/ˈsəmbədē/

noun pronoun

Important well-respected person. some person.

/ˈkwälədē/

noun

High level of worth or excellence.

/ˌikˈspirēənst/

adjective verb

having gained knowledge or skill in particular field over time. To gain knowledge by doing things.

/kənˈsidər/

verb

To think carefully about something.

/ˌ(h)werˈin/

adverb

in which.

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