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  • 00:00

    Planning to fail is failing to plan, especially when it comes to the increasingly complex
    Planning to fail is failing to plan, especially when it comes to the increasingly complex

  • 00:05

    and confusing world of social media.
    and confusing world of social media.

  • 00:06

    Should you post, tweet, pin, or lay it all out on the gram.
    Should you post, tweet, pin, or lay it all out on the gram.

  • 00:09

    And should you share original content, or curate others content, and how much, and how
    And should you share original content, or curate others content, and how much, and how

  • 00:13

    often?
    often?

  • 00:14

    Or is social media even the right choice for your business at all given the fact that it
    Or is social media even the right choice for your business at all given the fact that it

  • 00:17

    is going to take some time, energy, and effort to be heard in this increasingly crowded and
    is going to take some time, energy, and effort to be heard in this increasingly crowded and

  • 00:21

    noisy online world we all live in.
    noisy online world we all live in.

  • 00:23

    If you’ve ever found yourself struggling with these questions don’t worry, you’re
    If you’ve ever found yourself struggling with these questions don’t worry, you’re

  • 00:26

    not alone, which is why on this episode we’re going over how to create a 9 part social media
    not alone, which is why on this episode we’re going over how to create a 9 part social media

  • 00:31

    marketing plan so you can be sure you’re setting yourself and your business up for
    marketing plan so you can be sure you’re setting yourself and your business up for

  • 00:34

    success, right from the start.
    success, right from the start.

  • 00:40

    Hello and welcome, my name is Adam Erhart and you are watching the Modern Marketing
    Hello and welcome, my name is Adam Erhart and you are watching the Modern Marketing

  • 00:43

    Show.
    Show.

  • 00:44

    Where we take different marketing tactics, tools, tips and strategies and break them
    Where we take different marketing tactics, tools, tips and strategies and break them

  • 00:48

    down into bite sized actionable clips that you can use to immediately take your business
    down into bite sized actionable clips that you can use to immediately take your business

  • 00:51

    to the next level.
    to the next level.

  • 00:52

    So you’ve made the commitment to really start looking at social media as a genuine
    So you’ve made the commitment to really start looking at social media as a genuine

  • 00:56

    and valuable marketing tool and not just a place to share funny cat pictures and Taylor
    and valuable marketing tool and not just a place to share funny cat pictures and Taylor

  • 01:00

    Swift videos.
    Swift videos.

  • 01:01

    Which means you know social media is where your customers are, you’ve read the statistics
    Which means you know social media is where your customers are, you’ve read the statistics

  • 01:05

    and heard the case studies, and are ready to dive in and start benefiting from this
    and heard the case studies, and are ready to dive in and start benefiting from this

  • 01:09

    truly amazing marketing opportunity.
    truly amazing marketing opportunity.

  • 01:11

    Maybe you’ve signed up for a Facebook business page and have posted a few times here or there,
    Maybe you’ve signed up for a Facebook business page and have posted a few times here or there,

  • 01:16

    perhaps you’ve got a company Twitter account, you’re on LinkedIn, and you’ve placed
    perhaps you’ve got a company Twitter account, you’re on LinkedIn, and you’ve placed

  • 01:20

    links to your new social media platforms on your website so you can show your customers
    links to your new social media platforms on your website so you can show your customers

  • 01:24

    your business is relevant and applicable to them and their needs.
    your business is relevant and applicable to them and their needs.

  • 01:28

    But what next?
    But what next?

  • 01:29

    Well, as the saying goes, failing to plan is planning to fail.
    Well, as the saying goes, failing to plan is planning to fail.

  • 01:32

    So let’s make a plan.
    So let’s make a plan.

  • 01:33

    A social media marketing plan is like a mini-marketing plan.
    A social media marketing plan is like a mini-marketing plan.

  • 01:37

    Depending on whether or not you already have in place a company wide marketing plan in
    Depending on whether or not you already have in place a company wide marketing plan in

  • 01:40

    place will dictate the level and detail of your social media marketing plan.
    place will dictate the level and detail of your social media marketing plan.

  • 01:44

    But even if you’re starting from scratch, a social media marketing plan is a great place
    But even if you’re starting from scratch, a social media marketing plan is a great place

  • 01:48

    to start to ensure you’ve got your bases covered and time spent on social won’t be
    to start to ensure you’ve got your bases covered and time spent on social won’t be

  • 01:53

    time wasted.
    time wasted.

  • 01:56

    The first step is to identify what you’re already doing, and what platforms you’re
    The first step is to identify what you’re already doing, and what platforms you’re

  • 02:00

    on.
    on.

  • 02:01

    From here you can decide where you want to go.
    From here you can decide where you want to go.

  • 02:02

    Do you already have a few accounts set-up?
    Do you already have a few accounts set-up?

  • 02:04

    Do they have customized headers and branding?
    Do they have customized headers and branding?

  • 02:06

    Do you have any followers or “likes”?
    Do you have any followers or “likes”?

  • 02:08

    This is valuable to list out as it may cut down on work later – both in initial setup,
    This is valuable to list out as it may cut down on work later – both in initial setup,

  • 02:13

    and in the possible decision to abandon a platform or two as you really don’t need
    and in the possible decision to abandon a platform or two as you really don’t need

  • 02:16

    to be active on them all and the odds are good that only 1 or 2 social media channels
    to be active on them all and the odds are good that only 1 or 2 social media channels

  • 02:20

    are going to provide the best returns and biggest bang for your buck.
    are going to provide the best returns and biggest bang for your buck.

  • 02:24

    While it’s often a good idea to lead rather than follow, it’s still prudent to be aware
    While it’s often a good idea to lead rather than follow, it’s still prudent to be aware

  • 02:30

    of what the competition is doing.
    of what the competition is doing.

  • 02:32

    Making a list of competitors and their current social media usage can indicate 1 of 2 things.
    Making a list of competitors and their current social media usage can indicate 1 of 2 things.

  • 02:37

    First, if they’re doing it well, you can prove that customers really are interested
    First, if they’re doing it well, you can prove that customers really are interested

  • 02:40

    in these social media platforms.
    in these social media platforms.

  • 02:41

    Or, if they’re not doing it well, it gives you an opportunity to provide a service not
    Or, if they’re not doing it well, it gives you an opportunity to provide a service not

  • 02:45

    currently offered.
    currently offered.

  • 02:49

    Having goals is important to prevent 3 hour marathon Facebook sessions that provides little
    Having goals is important to prevent 3 hour marathon Facebook sessions that provides little

  • 02:53

    or no value.
    or no value.

  • 02:54

    Is your goal to increase brand awareness?
    Is your goal to increase brand awareness?

  • 02:55

    Drive traffic to your website?
    Drive traffic to your website?

  • 02:57

    Build social authority?
    Build social authority?

  • 02:58

    Each goal comes with it’s own set of specific tactics and time requirements.
    Each goal comes with it’s own set of specific tactics and time requirements.

  • 03:01

    It’s ok to play around on social media for fun, but as the saying goes, “never confuse
    It’s ok to play around on social media for fun, but as the saying goes, “never confuse

  • 03:06

    motion with progress.”
    motion with progress.”

  • 03:09

    Given the goals set in the previous step, how are you going to achieve these?
    Given the goals set in the previous step, how are you going to achieve these?

  • 03:12

    A few common social media strategies include: 1) Listening, using Google Alerts and a program
    A few common social media strategies include: 1) Listening, using Google Alerts and a program

  • 03:17

    called Mention to highlight when your brand or name is used online 2) Engaging Will you
    called Mention to highlight when your brand or name is used online 2) Engaging Will you

  • 03:22

    respond to comments, because you should, and seek to encourage participation?
    respond to comments, because you should, and seek to encourage participation?

  • 03:26

    And will you comment on others sites and pages?
    And will you comment on others sites and pages?

  • 03:28

    3) Influencing Does your brand have a position in the market place, or something it stands
    3) Influencing Does your brand have a position in the market place, or something it stands

  • 03:32

    for?
    for?

  • 03:33

    Do you have a particular view of your industry you could share?
    Do you have a particular view of your industry you could share?

  • 03:35

    4) Contributing.
    4) Contributing.

  • 03:36

    Contributing is content marketing at its finest.
    Contributing is content marketing at its finest.

  • 03:39

    This is where social media marketing really shines.
    This is where social media marketing really shines.

  • 03:42

    When you think of social media as a communication tool, and the means, rather than the end,
    When you think of social media as a communication tool, and the means, rather than the end,

  • 03:47

    it allows you to understand its true power in sharing content and value to your customers.
    it allows you to understand its true power in sharing content and value to your customers.

  • 03:53

    This is perhaps the single most important part of any social media marketing plan, and
    This is perhaps the single most important part of any social media marketing plan, and

  • 03:57

    quite frankly, any marketing strategy at all, because not clearly identifying your ideal
    quite frankly, any marketing strategy at all, because not clearly identifying your ideal

  • 04:01

    target market and potential customer means that you’re likely to miss the mark, and
    target market and potential customer means that you’re likely to miss the mark, and

  • 04:05

    maybe even miss the whole target.
    maybe even miss the whole target.

  • 04:06

    This is because when it comes to clearly identifying your ideal customer many of your target market
    This is because when it comes to clearly identifying your ideal customer many of your target market

  • 04:11

    may not be on the social media platforms or channels you think or that you want to use,
    may not be on the social media platforms or channels you think or that you want to use,

  • 04:15

    which means investing time, money, or energy there is pretty much a complete waste of resources.
    which means investing time, money, or energy there is pretty much a complete waste of resources.

  • 04:20

    Knowing the details about your target market and the key statistics around which social
    Knowing the details about your target market and the key statistics around which social

  • 04:24

    media platforms they tend to use can help determine what to post, where to post, when,
    media platforms they tend to use can help determine what to post, where to post, when,

  • 04:29

    and how.
    and how.

  • 04:32

    When most people think social media, they think Facebook, maybe Instagram or Twitter,
    When most people think social media, they think Facebook, maybe Instagram or Twitter,

  • 04:36

    and possibly Pinterest.
    and possibly Pinterest.

  • 04:38

    The truth is there are a ton of other related tools available under the header of social
    The truth is there are a ton of other related tools available under the header of social

  • 04:41

    media that may, or may not, be suitable for your needs
    media that may, or may not, be suitable for your needs

  • 04:44

    These include, blogs, podcasts, webinars, video, photo sharing, discussion boards and
    These include, blogs, podcasts, webinars, video, photo sharing, discussion boards and

  • 04:49

    forums, Q&A sites like Quora, mobile apps, and location marketing.
    forums, Q&A sites like Quora, mobile apps, and location marketing.

  • 04:53

    But here’s the good news, you don’t need to use them all!
    But here’s the good news, you don’t need to use them all!

  • 04:56

    In fact, you’re probably best to select only 1 or maybe 2 to start, and focus on doing
    In fact, you’re probably best to select only 1 or maybe 2 to start, and focus on doing

  • 05:01

    them well.
    them well.

  • 05:02

    Determining which ones depend on your business, goals, and of course, your target market.
    Determining which ones depend on your business, goals, and of course, your target market.

  • 05:06

    Also, will you create content, because you really should, and if so, what are you going
    Also, will you create content, because you really should, and if so, what are you going

  • 05:10

    to create content about?
    to create content about?

  • 05:11

    Or are you simply planning to share content on your social media platforms.
    Or are you simply planning to share content on your social media platforms.

  • 05:16

    So if that’s the plan, where will you get it from, and what topics do you want to focus
    So if that’s the plan, where will you get it from, and what topics do you want to focus

  • 05:19

    on?
    on?

  • 05:20

    These are all things to consider when forming your social media marketing plan.
    These are all things to consider when forming your social media marketing plan.

  • 05:25

    As Peter Drucker said, “what gets measured, gets managed” so this is a good opportunity
    As Peter Drucker said, “what gets measured, gets managed” so this is a good opportunity

  • 05:30

    to look back at our goals, see how we’re doing, and most importantly, see if we’re
    to look back at our goals, see how we’re doing, and most importantly, see if we’re

  • 05:34

    making any progress.
    making any progress.

  • 05:35

    Which is why a key part of having a social media marketing plan is to measure your performance
    Which is why a key part of having a social media marketing plan is to measure your performance

  • 05:39

    and see how things are actually working out.
    and see how things are actually working out.

  • 05:41

    The best and easiest way to do this is with something called a KPI, or key performance
    The best and easiest way to do this is with something called a KPI, or key performance

  • 05:45

    indicator.
    indicator.

  • 05:46

    KPI’s are a marketing term that allow us to really identify what’s important, and
    KPI’s are a marketing term that allow us to really identify what’s important, and

  • 05:50

    then measure that.
    then measure that.

  • 05:51

    They key with KPI’s however is not to get overwhelmed by measuring everything under
    They key with KPI’s however is not to get overwhelmed by measuring everything under

  • 05:55

    the sun, but instead to keep it simple and focus on only the most important metrics,
    the sun, but instead to keep it simple and focus on only the most important metrics,

  • 06:00

    the ones that are relevant to your goals, and the ones that actually show improvement.
    the ones that are relevant to your goals, and the ones that actually show improvement.

  • 06:03

    Having a social media marketing budget is an important part of the social media marketing
    Having a social media marketing budget is an important part of the social media marketing

  • 06:09

    plan because contrary to popular belief, social media in a business context isn’t free.
    plan because contrary to popular belief, social media in a business context isn’t free.

  • 06:13

    There are costs involved with the time to set everything up, plan, and implement, as
    There are costs involved with the time to set everything up, plan, and implement, as

  • 06:17

    well as advanced options like monitoring, content creation, sharing, and increasingly
    well as advanced options like monitoring, content creation, sharing, and increasingly

  • 06:22

    important, promotion.
    important, promotion.

  • 06:23

    Which is why every year more and more companies move a greater amount of their budget into
    Which is why every year more and more companies move a greater amount of their budget into

  • 06:27

    social media, and they’re doing this for a reason.
    social media, and they’re doing this for a reason.

  • 06:29

    The sweet spot to start realizing returns on social media marketing tends to occur for
    The sweet spot to start realizing returns on social media marketing tends to occur for

  • 06:33

    most smaller businesses around the 7-14 hour per week range.
    most smaller businesses around the 7-14 hour per week range.

  • 06:38

    Depending on what you’re doing now this may sound like an awfully large number.
    Depending on what you’re doing now this may sound like an awfully large number.

  • 06:41

    After all, what small business owner has an extra 7-14 hours a week to dedicate just to
    After all, what small business owner has an extra 7-14 hours a week to dedicate just to

  • 06:45

    social media?
    social media?

  • 06:46

    Fortunately, there are a host of tools and resources available to help make this number
    Fortunately, there are a host of tools and resources available to help make this number

  • 06:50

    a little more attainable including scheduling tools like hootsuite, sprout social, and edgar,
    a little more attainable including scheduling tools like hootsuite, sprout social, and edgar,

  • 06:55

    as well as design tools like canva, and a number of royalty free online photo sites
    as well as design tools like canva, and a number of royalty free online photo sites

  • 06:59

    to help you find just the right image for the job.
    to help you find just the right image for the job.

  • 07:02

    And of course you can always hire a contractor, freelancer, or social media agency to help
    And of course you can always hire a contractor, freelancer, or social media agency to help

  • 07:06

    take some of the load off.
    take some of the load off.

  • 07:08

    But make no mistake, allocating a certain part of your budget to social media marketing
    But make no mistake, allocating a certain part of your budget to social media marketing

  • 07:11

    is money well spent provided that the plan you’re following is well thought out, structured,
    is money well spent provided that the plan you’re following is well thought out, structured,

  • 07:16

    and inline with your business goals and objectives.
    and inline with your business goals and objectives.

  • 07:20

    Calculating a quantitative return on investment with social media can be a difficult task
    Calculating a quantitative return on investment with social media can be a difficult task

  • 07:24

    due to its largely qualitative results.
    due to its largely qualitative results.

  • 07:26

    It’s challenging after all to put an exact dollar amount on improved brand perception,
    It’s challenging after all to put an exact dollar amount on improved brand perception,

  • 07:30

    increased brand awareness, or the number of customers reached or impressions gained through
    increased brand awareness, or the number of customers reached or impressions gained through

  • 07:34

    exposure from social media.
    exposure from social media.

  • 07:36

    That said, you can, and most definitely should track it!
    That said, you can, and most definitely should track it!

  • 07:39

    A good place to start is tracking pre-social media sales and post-social media sales.
    A good place to start is tracking pre-social media sales and post-social media sales.

  • 07:44

    These are somewhat broad and general but still a valid approach, especially if you haven’t
    These are somewhat broad and general but still a valid approach, especially if you haven’t

  • 07:48

    made too many other changes in your business.
    made too many other changes in your business.

  • 07:50

    Also keep in mind your cost of customer acquisition and lifetime value of a customer.
    Also keep in mind your cost of customer acquisition and lifetime value of a customer.

  • 07:54

    Is it becoming cheaper and easier to acquire new customers?
    Is it becoming cheaper and easier to acquire new customers?

  • 07:57

    And are they staying longer, spending more, and telling more of their friends and family
    And are they staying longer, spending more, and telling more of their friends and family

  • 08:01

    about you?
    about you?

  • 08:02

    If so, you’re on the right track with your social media marketing plan.
    If so, you’re on the right track with your social media marketing plan.

  • 08:05

    At the end of the day a good social media marketing plan is well worth the investment.
    At the end of the day a good social media marketing plan is well worth the investment.

  • 08:09

    Social media isn’t going away anytime soon, and has delivered some pretty incredible results
    Social media isn’t going away anytime soon, and has delivered some pretty incredible results

  • 08:14

    for companies ranging from solopreneurs and small mom n’ pop shops all the way up to
    for companies ranging from solopreneurs and small mom n’ pop shops all the way up to

  • 08:18

    billion dollar enterprises.
    billion dollar enterprises.

  • 08:19

    But like most things the key is to start where you are and with what you have, but start
    But like most things the key is to start where you are and with what you have, but start

  • 08:24

    today.
    today.

  • 08:25

    You don’t need a multi-million dollar advertising budget to take advantage of these tools.
    You don’t need a multi-million dollar advertising budget to take advantage of these tools.

  • 08:29

    A well planned and thought out campaign can deliver a significant return on investment
    A well planned and thought out campaign can deliver a significant return on investment

  • 08:33

    to those businesses and entrepreneurs who are willing, to just be a little social.
    to those businesses and entrepreneurs who are willing, to just be a little social.

  • 08:37

    So thanks so much for watching.
    So thanks so much for watching.

  • 08:38

    If you enjoyed this episode be sure to subscribe to the channel, give it a thumbs up, and if
    If you enjoyed this episode be sure to subscribe to the channel, give it a thumbs up, and if

  • 08:42

    you have any questions, comments or suggestions for a future video, be sure to leave them
    you have any questions, comments or suggestions for a future video, be sure to leave them

  • 08:46

    in the comments section below.
    in the comments section below.

  • 08:47

    If you’d like more content like this, then head over to AdamErhart.com and sign up for
    If you’d like more content like this, then head over to AdamErhart.com and sign up for

  • 08:50

    the Modern Marketing Newsletter because this is where I share my best tips, tricks, and
    the Modern Marketing Newsletter because this is where I share my best tips, tricks, and

  • 08:54

    strategies that I don’t share anywhere else.
    strategies that I don’t share anywhere else.

  • 08:55

    Take care for now, and I’ll catch you next time on The Modern Marketing Show
    Take care for now, and I’ll catch you next time on The Modern Marketing Show

All adverb
increasingly
/inˈkrēsiNGlē/

word

to increasing extent

Social Media Marketing Plan

15,852 views

Intro:

Planning to fail is failing to plan, especially when it comes to the increasingly complex
and confusing world of social media.. Should you post, tweet, pin, or lay it all out on the gram.
And should you share original content, or curate others content, and how much, and how
often?. Or is social media even the right choice for your business at all given the fact that it
is going to take some time, energy, and effort to be heard in this increasingly crowded and
noisy online world we all live in.. If you’ve ever found yourself struggling with these questions don’t worry, you’re
not alone, which is why on this episode we’re going over how to create a 9 part social media
marketing plan so you can be sure you’re setting yourself and your business up for
success, right from the start.. Hello and welcome, my name is Adam Erhart and you are watching the Modern Marketing
Show.. Where we take different marketing tactics, tools, tips and strategies and break them
down into bite sized actionable clips that you can use to immediately take your business
to the next level.. So you’ve made the commitment to really start looking at social media as a genuine
and valuable marketing tool and not just a place to share funny cat pictures and Taylor
Swift videos..

Video Vocabulary

/iˈspeSHəlē/

adverb

used to single out one person or thing over all others.

/ˈfāsbo͝ok/

intransitive verb verb

Spend time using the social media application Facebook.. use Facebook.

/ˈkəmp(ə)nē/

noun verb

Being with another person rather than alone. associate with.

/ˈdif(ə)rənt/

adjective

not same as another or each other.

/kənˈfyo͞oziNG/

adjective verb

Being hard to understand. To make something unclear or hard to understand.

/ˈpik(t)SHər/

noun other verb

painting or drawing. Mental images of what some things are or looks like. represent in picture.

/ˈakSH(ə)nəb(ə)l/

adjective

giving sufficient reason to take legal action.

/ˈvaly(o͞o)əb(ə)l/

adjective noun

Being worth a lot of money. thing that is of great worth,.

/wäCH/

verb

look at or observe attentively over period of time.

/ˈplaniNG/

noun verb

process of making plans for something. To make a detailed set of actions to do something.

/ˈfāliNG/

noun preposition verb

weakness. in absence of. To not achieve a goal, or to go wrong.

/inˈkrēsiNGlē/

adverb

to increasing extent.

/ˈkwesCH(ə)n/

noun other verb

sentence worded or expressed so as to elicit information. Issues or problems you are dealing with. To ask for or try to get information.

/ˈkəstəmər/

noun other

person who buys goods or services from shop or business. People who buy goods or services from a business.

/ˈbiznəs/

noun

A company formed for making profit.