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Negative customer reviews - how to deal with them

830 views

1st Formations

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (UK)

Speech Time:

95%
  • 11:57 / 12:28

Speech Rate:

  • 158 wpm - Fast

Category:

  • People & Blogs

Tags :

Intro:

Video Vocabulary

business

/ˈbiznəs/

noun

person's regular occupation etc..

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

marketing - marketing

/ˈmärkədiNG/

noun verb

action or business of promoting and selling products or services. To publicize products to get you to buy; advertise.

showing

/ˈSHōiNG/

noun verb

Occasion when something can be seen, e.g. a movie. To explain or teach how something is done.

willingness

/ˈwiliNGnəs/

noun

quality or state of being prepared to do something.

vitally

/ˈvīdəlē/

adverb

To a great degree of importance.

empathy

/ˈempəTHē/

noun

Understanding how other people feel/suffer.

company

/ˈkəmp(ə)nē/

noun verb

commercial business. associate with.

platform

/ˈplatfôrm/

noun

raised surface for standing on.

leading

/ˈlēdiNG/

adjective noun verb

most important. guidance. To show the way or guide others.

important

/imˈpôrtnt/

adjective

Having power or authority.

contact
adjective noun verb

Touching or feeling something. People who can give you information, introductions. communicate with.

offensive
adjective noun

Being physically unpleasant. A military attack.

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