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Negative customer reviews - how to deal with them

830 views

1st Formations

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (UK)

Speech Time:

95%
  • 11:57 / 12:28

Speech Rate:

  • 158 wpm - Fast

Category:

  • People & Blogs

Tags :

Intro:

Video Vocabulary

business

/ˈbiznəs/

noun

Activity of working to make a profit.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

marketing - marketing

/ˈmärkədiNG/

noun verb

The act of selling services or goods. To publicize products to get you to buy; advertise.

showing

/ˈSHōiNG/

noun verb

action of showing something, or fact of being shown. To lead someone somewhere; point them to something.

willingness

/ˈwiliNGnəs/

noun

quality or state of being prepared to do something.

vitally

/ˈvīdəlē/

adverb

in way that is absolutely necessary or essential.

empathy

/ˈempəTHē/

noun

ability to understand and share feelings of another.

company

/ˈkəmp(ə)nē/

noun verb

commercial business. associate with.

platform

/ˈplatfôrm/

noun

Area from which you board a train at a station.

leading

/ˈlēdiNG/

adjective noun verb

most important. guidance. To show the way or guide others.

important

/imˈpôrtnt/

adjective

of great significance or value.

contact
adjective noun verb

Touching or feeling something. Communication with someone or something. To get in touch with someone.

offensive
adjective noun

Being physically unpleasant. attacking military campaign.

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