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Negative customer reviews - how to deal with them

830 views

1st Formations

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (UK)

Speech Time:

95%
  • 11:57 / 12:28

Speech Rate:

  • 158 wpm - Fast

Category:

  • People & Blogs

Tags :

Intro:

Video Vocabulary

business

/ˈbiznəs/

noun

Activity of working to make a profit.

friends

/frend/

noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

marketing - marketing

/ˈmärkədiNG/

noun verb

action or business of promoting and selling products or services. To publicize products to get you to buy; advertise.

showing

/ˈSHōiNG/

noun verb

Occasion when something can be seen, e.g. a movie. To let someone see something; display.

willingness

/ˈwiliNGnəs/

noun

quality or state of being prepared to do something.

vitally

/ˈvīdəlē/

adverb

To a great degree of importance.

empathy

/ˈempəTHē/

noun

Understanding how other people feel/suffer.

company

/ˈkəmp(ə)nē/

noun verb

Being with another person rather than alone. associate with.

platform

/ˈplatfôrm/

noun

Flat, raised structure that people stand on.

leading

/ˈlēdiNG/

adjective noun verb

Playing the main part in a play or movie. guidance. To show the way or guide others.

important

/imˈpôrtnt/

adjective

of great significance or value.

contact
adjective noun verb

Touching or feeling something. state of touching. To get in touch with someone.

offensive
adjective noun

Attacking or intended to attack. attacking military campaign.

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