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Learn English for Call Centers and Customer Service Jobs

1,444,829 views

Intro:

Video Vocabulary

/ˈkəstəmər/

noun

person who buys goods or services from shop or business.

/THro͞o/

adjective adverb preposition

continuing or valid to final destination. expressing movement into one side and out of other side of opening etc.. moving in one side and out of other side of.

/ˈ(h)weT͟Hər/

conjunction

expressing doubt or choice between alternatives.

/ˈsərvəs/

noun verb

Job that is performed by members of the military. perform routine maintenance or repair work on.

/iˈspeSHəlē/

adverb

More than usual; extremely.

/ˈansər/

noun other verb

thing said in response to another. Solutions to a problem or test question. To solve a test question or a problem.

/himˈself/

pronoun

used as object of verb to refer to male person previously mentioned as subject of clause.

/ˈdīəˌläɡ/

noun verb

conversation in book or play. take part in dialogue.

/emˈploiē/

noun

Person who works for someone else for payment.

/ˈlis(ə)n/

verb

To use your ears to hear and understand things.

/ˈôrēˌənt/

verb

To give information about something to newcomers.

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