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Learn English for Call Centers and Customer Service Jobs

1,444,829 views

Intro:

Video Vocabulary

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

/THro͞o/

adjective adverb preposition

From one end or side of something to the other. From the beginning of something until the end. moving in one side and out of other side of.

/ˈ(h)weT͟Hər/

conjunction

expressing doubt or choice between alternatives.

/ˈsərvəs/

noun verb

Ceremony for religious purposes. perform routine maintenance or repair work on.

/iˈspeSHəlē/

adverb

More than usual; extremely.

/ˈansər/

noun other verb

thing said in response to another. Solutions to a problem or test question. say or write in response.

/himˈself/

pronoun

The same (male) person who did the action.

/ˈdīəˌläɡ/

noun verb

Conversation between two or more individuals. take part in dialogue.

/emˈploiē/

noun

person employed for wages.

/ˈlis(ə)n/

verb

give attention to sound.

/ˈôrēˌənt/

verb

align relative to compass points.

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