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How to speak effectively over the phone? - English lesson - Telephone skills

3,371,330 views

Learn English with Let's Talk - Free English Lessons

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

Speech Time:

94%
  • 6:50 / 7:14

Speech Rate:

  • 159 wpm - Fast

Category:

  • Entertainment

Tags :

Intro:

Video Vocabulary

unprofessional

/ˌənprəˈfeSH(ə)n(ə)l/

adjective

Not done properly as a qualified professional will.

because

/bēˈkəz/

conjunction

For a reason.

confidence

/ˈkänfədəns/

noun

Feeling that you can do well at something.

important

/imˈpôrtnt/

adjective

Having a big effect on (person, the future).

thought

/THôt/

noun verb

idea or opinion produced by thinking, or occurring suddenly in mind. To have an idea, opinion or belief about something.

essential

/əˈsen(t)SHəl/

adjective noun

important. necessary thing.

invisible

/inˈvizəb(ə)l/

adjective noun

Of money earned from services, instead of products. invisible exports and imports.

extremely

/ikˈstrēmlē/

adverb

In a way that is much more than usual or expected.

someone

/ˈsəmˌwən/

pronoun

Person who is not known or named.

talking

/ˈtôkiNG/

adjective noun verb

engaging in speech. action of talking. To make a formal speech about something.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. instance or manner of greeting someone. To greet someone who has just arrived.

maintains

/mānˈtān/

verb

To keep saying something a certain way.

communication

/kəˌmyo͞onəˈkāSH(ə)n/

noun

imparting or exchanging of information.

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