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How Contact Center AI Works: Google Cloud and Genesys

4,810 views

Google Cloud Tech

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

98%
  • 4:05 / 4:08

Speech Rate:

  • 154 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

imagine

/iˈmajən/

verb

To think creatively about; form mental picture of.

increase
noun verb

Fact of increasing; amount something grows by. To make or become larger in size or amount.

resolving

/rəˈzälv/

verb

To decide to try to do something.

intimidating

/inˈtimidādiNG/

adjective verb

having frightening, overawing, or threatening effect. To make someone feel afraid, by using threats.

unforced

/ˌənˈfôrst/

adjective

not produced by effort.

operational

/ˌäpəˈrāSH(ə)n(ə)l/

adjective

Working; able to function.

contact
adjective noun verb

Touching or feeling something. Communication with someone or something. To get in touch with someone.

immediate

/iˈmēdēət/

adjective

Done without delay; straight away.

conversation

/ˌkänvərˈsāSH(ə)n/

noun

Talking with other people; discussion or chat.

complex
adjective noun verb

consisting of many different connected parts. Psychological issue regarding self-image. cause to form complex.

accurate

/ˈakyərət/

adjective

With no mistake or error; Correct.

service

/ˈsərvəs/

noun verb

Work or help that is provided by a company. To maintain a piece of machinery so it runs well.

providing

/prəˈvīdiNG/

conjunction verb

on condition or understanding that. To make certain something will happen or be done.

technology

/tekˈnäləjē/

noun

Use or knowledge of science in industry etc..

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