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How Contact Center AI Works: Google Cloud and Genesys

4,810 views

Google Cloud Tech

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

98%
  • 4:05 / 4:08

Speech Rate:

  • 154 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

imagine

/iˈmajən/

verb

To think creatively about; form mental picture of.

increase
noun verb

Fact of increasing; amount something grows by. become or make greater in size or degree.

resolving

/rəˈzälv/

verb

settle or find solution to.

intimidating

/inˈtimidādiNG/

adjective verb

Causing others to feel afraid or insecure. To make someone feel afraid, by using threats.

unforced

/ˌənˈfôrst/

adjective

Without being forced to; accidental.

operational

/ˌäpəˈrāSH(ə)n(ə)l/

adjective

Being in working condition and ready to be used.

contact
adjective noun verb

Touching or feeling something. Communication with someone or something. communicate with.

immediate

/iˈmēdēət/

adjective

Being the very next to or just after.

conversation

/ˌkänvərˈsāSH(ə)n/

noun

talk between people.

complex
adjective noun verb

Not being simple; having many parts or aspects. Group of buildings all used for the same purpose. cause to form complex.

accurate

/ˈakyərət/

adjective

correct in all details.

service

/ˈsərvəs/

noun verb

action of helping or doing work for someone. To help or do work for someone, e.g. in a store.

providing

/prəˈvīdiNG/

conjunction verb

on condition or understanding that. To make available; to supply for use.

technology

/tekˈnäləjē/

noun

Use or knowledge of science in industry etc..

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