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Google Cloud and Avaya - Contact Center AI for Healthcare

1,809 views

Google Cloud

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

96%
  • 3:58 / 4:06

Speech Rate:

  • 152 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

outcomes

/ˈoutˌkəm/

noun other

way thing turns out. Some things that happen as a result, consequences.

providers

/prəˈvīdər/

noun other

person or thing that provides something. Companies or group that offer a particular service.

channels

/ˈCHanl/

noun other verb

sea area. TV or radio stations or its programs. To send (e.g. money) to a certain place or person.

information

/ˌinfərˈmāSH(ə)n/

noun

facts provided or learned.

extends

/ikˈstend/

verb

To reach from one point to another.

fictional

/ˈfikSH(ə)n(ə)l/

adjective

Including people and events that are not real.

surgery

/ˈsərj(ə)rē/

noun

A doctor's office; health clinic.

patient

/ˈpāSHənt/

adjective noun

able to accept or tolerate delays, problems, or suffering without becoming annoyed or anxious. Person who receives medical treatment or care.

continuous

/kənˈtinyo͞oəs/

adjective

Happening, existing, or performed without stops.

personalized

/ˈpərs(ə)nəˌlīzd/

adjective verb

designed or produced to meet someone's individual requirements. To make personal or more personal.

contact
adjective noun verb

Touching or feeling something. People who can give you information, introductions. To get in touch with someone.

experience

/ˌikˈspirēəns/

noun verb

Thing a person has done or that happened to them. encounter event or occurrence.

effective
adjective

Working efficiently to produce a desired result.

connect

/kəˈnekt/

verb

To transfer from one part of a trip to another.

available

/əˈvāləb(ə)l/

adjective

Present and able to be used.

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