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Customer Service Management | Email Process and Client Enhancements

39,928 views

ServiceNow Support

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

81%
  • 5:21 / 6:32

Speech Rate:

  • 189 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

prepared

/prəˈperd/

adjective verb

Being ready. To make something ready for use.

providing

/prəˈvīdiNG/

conjunction verb

on condition or understanding that. To make certain something will happen or be done.

experience

/ˌikˈspirēəns/

noun verb

Thing a person has done or that happened to them. To gain knowledge by doing things.

identified

/īˈden(t)əˌfī/

verb

To indicate who or what someone or something is.

defines

/dəˈfīn/

verb

describe nature or meaning of.

respond

/rəˈspänd/

noun verb

half-pillar or half-pier attached to wall to support arch. To have a good reaction to e.g. medical treatment.

complex
adjective noun verb

Not being simple; having many parts or aspects. Psychological issue regarding self-image. cause to form complex.

incoming

/ˈinˌkəmiNG/

adjective noun

in process of coming in. income.

streamline

/ˈstrēmˌlīn/

adjective noun verb

(of fluid flow) free from turbulence. line along which flow of moving fluid is least turbulent. design with form that presents little resistance to flow of air or water.

assigned

/əˈsīn/

verb

To give someone a particular job to do.

consumer

/kənˈso͞omər/

noun

person who purchases goods and services.

content

/kənˈtent/

adjective noun verb

happy and peaceful. Information in something, e.g. book or computer. satisfy.

request

/rəˈkwest/

noun verb

Thing that has been asked for. To ask for, usually politely and formally.

company

/ˈkəmp(ə)nē/

noun verb

Being with another person rather than alone. associate with.

configured

/kənˈfiɡyər/

verb

arrange or put together in particular form or configuration.

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