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Customer Service Management | Email Process and Client Enhancements

39,928 views

ServiceNow Support

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

81%
  • 5:21 / 6:32

Speech Rate:

  • 189 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Video Vocabulary

prepared

/prəˈperd/

adjective verb

made ready for use. To make something ready for use.

providing

/prəˈvīdiNG/

conjunction verb

on condition or understanding that. To make available; to supply for use.

experience

/ˌikˈspirēəns/

noun verb

Thing a person has done or that happened to them. To gain knowledge by doing things.

identified

/īˈden(t)əˌfī/

verb

To indicate who or what someone or something is.

defines

/dəˈfīn/

verb

To explain the meaning of words.

respond

/rəˈspänd/

noun verb

half-pillar or half-pier attached to wall to support arch. To answer something or someone.

complex
adjective noun verb

consisting of many different connected parts. Group of buildings all used for the same purpose. cause to form complex.

incoming

/ˈinˌkəmiNG/

adjective noun

Coming toward a place or position; arriving. income.

streamline

/ˈstrēmˌlīn/

adjective noun verb

(of fluid flow) free from turbulence. line along which flow of moving fluid is least turbulent. design with form that presents little resistance to flow of air or water.

assigned

/əˈsīn/

verb

To give someone a particular job to do.

consumer

/kənˈso͞omər/

noun

person who purchases goods and services.

content

/kənˈtent/

adjective noun verb

Being happy or satisfied. state of satisfaction. satisfy.

request

/rəˈkwest/

noun verb

Thing that has been asked for. To ask for, usually politely and formally.

company

/ˈkəmp(ə)nē/

noun verb

Guests, especially in your home. associate with.

configured

/kənˈfiɡyər/

verb

To construct or arrange in a certain way.

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