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7 CUSTOMER EXPERIENCE INTERVIEW QUESTIONS & ANSWERS! (How to PASS a Customer Service Interview!)

68,629 views

Intro:

Video Vocabulary

/ˈhelpiNG/

noun verb

portion of food served to one person at one time. To act to enable a person to do something; assist.

/ˈnaCH(ə)rəlē/

adverb

Without the aid of someone or something.

/ˈkəstəmər/

noun

Someone who buys goods or services from a business.

/bəˈɡiniNG/

adjective noun verb

new or inexperienced. point at which something begins. To do the first part of an action; to start.

/THro͞o/

adjective adverb preposition

From one end or side of something to the other. expressing movement into one side and out of other side of opening etc.. By a particular way or process; by the use of.

/ˈpäzədiv/

adjective noun

Showing that a chemical is present in a test. positive quality.

/ˈpou(ə)rfəl/

adjective adverb

having great power or strength. very.

/səˈfiSHənt/

adjective

Having or providing enough when needed.

/ˈkwesCH(ə)n/

noun other verb

sentence worded or expressed so as to elicit information. Issues or problems you are dealing with. To have or express concerns or uncertainty.

/ˈklikiNG/

adjective verb

making short, sharp sound. To work well with someone or something.

/əˈplī/

verb

To make something work in a certain situation.

/ˈin(t)ərˌvyo͞o/

noun verb

Meeting to ask questions to get information. To formally ask questions about a given topic.

/səbˈskrībər/

noun other

person who receives publication regularly by paying in advance. People who pay a (monthly) fee to get services.

welcome - welcome

/ˈwelkəm/

adjective exclamation noun verb

Being what was wanted or needed. used to greet someone in polite or friendly way. Friendly greeting to someone who has arrived. To greet someone who has just arrived.

/ˌikˈspirēəns/

noun verb

An event at which you learned something. encounter event or occurrence.

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