- I always come to work and I say,
I'm gonna tell at least three colleagues something positive.
I love your jacket.
I love your shoes.
You did a great report yesterday.
And it just is an energy-setter.
(upbeat music)
As a CEO, my greatest challenge is focus.
I'm not necessarily an organized person.
I often say that when I see an Excel spreadsheet,
I get hives. (laughs)
But I've surrounded myself with a team
that loves Excel spreadsheets and loves organization,
and I think that's the best step I can really take,
because I don't want to lose my crazy, creative vibe.
But I need support and also being diligent
and organized and having like a 12-month plan.
So I think, surround yourself with great people.
You can't change your spirit, but you can bring
in expertise to balance it.
I think when giving feedback, as a CEO especially,
I'm really, really thoughtful about the fact
that I have to put my own weaknesses
and responsibilities first.
I try to take my ego out of the communication.
I think that's the most important thing.
It's not about me.
They're not thinking about me.
It's about a task or an issue, it's about the team,
and I think I am much more successful that way.
'Cause as a leader, your job is to educate,
to teach, and to guide.
So I always think that at least 50% of something
that has failed is my fault,
because I wasn't clear enough,
I wasn't communicating enough, and I lead with that.
And I find that that is both kind of a humble,
but also a vulnerable way to connect with people
in the workplace.
And it's not about blame, at the end of the day.
We're all in it together, and a lot
of that responsibility for me, to bring that spirit
of consensus and collaboration starts with me.
(upbeat music)