Are you ready guys? And you're not going to like this.
You've done everything here. You've swept the floor.
You've cleaned the toilets. You've poured the drink.
I want to give you tonight the gift of delegation.
Hmm. Okay.
You have not been given responsibility.
Tonight you're running this place.
You're gonna watch your son run this bar tonight.
Yes.
He's gonna stumble, isn't he?
You're not gonna get up and interrupt him.
- Okay. - You're gonna make a note,
and you'll talk about it later
- and train him later. - Okay.
This is your opportunity
to step back and learn to trust.
And this is your opportunity to step forward
and prove to your mother that you can do this.
What do you think?
I think it's wonderful.
I brought in one of my cooks tonight
who's worked with Tiff and I in the past.
He's gonna help out for tonight
so that you can be on the floor.
- Awesome. - Okay, let's go to work.
I wanted the manager role for this bar.
I believe I deserve it. I'm upset that Travis has it.
I'm interested to see how it goes tonight.
- Who is gonna be working service well? - I am.
- Travis: Jen. - Jen is gonna be--
- Do you feel okay about that? - I'm all right.
- I'm okay. - Okay.
Travis: How is my chef back here?
- Fantastic. - Are we good?
- Yeah, no problem. - Are we almost ready?
- Oh, we ready. - We ready.
- Bring it on. - You got it.
Travis: So, going into the stress test tonight,
it's gonna be stressful,
you know, me being a manager.
I feel good, but nervous,
and all I can do is hope for the best.
Hey, everybody, how we doing tonight?
( cheering )
Welcome to G.I. Jodi's!
We're open for business. Come on in!
Well.
I will do the Denver Tequila Cooler, please.
Denver Tequila Cooler.
One, two-- what's up?
One, two, three, four, five, six.
Jen: Ice.
It's upside-down.
You're giving me anxiety.
Okay.
Um, what is it called again?
Two pastramis, sauce on side.
- Two more rib eyes. - Two more rib eyes.
When I came here for recon, food quality wasn't an issue.
The issue is orders in, orders out.
Runners!
That's what Travis has to watch.
The food will be good.
The issue is, does it get out quickly,
does it get to the right table, and is the order complete?
This is the steak rib eye.
Wow.
- Woman: Go, girl! - ( cheering )
There you go. Beautiful, beautiful.
Absolutely beautiful.
Oh, ( bleep ), what did I do?
I poured it in there. Damn it!
( bleep )
- Nine, ten, eleven. - What do you think?
She is fantastic.
The quality of her drinks is amazing.
People are loving them,
but there's not enough of them going out.
So, we don't have the production capacity.
So, this is a physical problem
- not a human problem. - I think so.
Although, I think she's the stronger bartender,
and Jen seems to be struggling in the service well.
- Let's take a look at that. - Okay.
- Have these gone out or not? - No, these have not.
- Okay, we gotta know that. - She's in the process of making--
So you gotta tear 'em if they go out.
- Make a little tear, do something. - Okay.
Get us organized, and let me throw one other thing at you.
- This is your service bar, right? - Yes.
- It's backed up? - Yes.
- Where's your best bartender? - Over there.
- Should you switch them? Okay, make a management move. - Yes. All right.
- All right. - Get this under control.
Put your resources where you need them.
- Switch! Ashley! - Yes?
- I need you over here. - Okay.
Make a switch, guys.
We gotta put our assets down here.
- Okay. - Ah, ( bleep ).
- Jen is a terrible bartender. - Right.
- So what can we do about this? - Um, I'm gonna hop in.
Why don't you tell her to run food and you become bartender then?
- Jen. - Tell her to run food.
- You wanna run food? - Something must be done here.
- Okay. What is this? - Finish those.
Where is this? Where is--
They're going to here. They're two tequilas.
- So, let's talk for a minute. - Okay.
So, Jen is terrible.
- She can't do it. - She's slow. Yeah.
She's not only slow, she can't pour it into the right cup even.
She's just-- she's not good.
Look at him. Jumping in, taking over.
I need ice.
I know, I need a bucket.
Runners!
Oh, my God, that bell.
And this is what I have to-- I hate this position.
It's stupid, ( bleep ) all of this.
That felt a little hostile.
- Jen, listen to me. - Yes.
You failed as a bartender. Don't fail in attitude.
- Okay? - Okay.
If you have a bad attitude, fix it or leave.
- I'm nervous. - Well, smile.
Nervous is not a reason
to make people think you have a bad attitude.
So either smile and get it together, okay, or don't.
- Okay. - Okay, but I'm not going to accept the bad attitude
when everybody else is trying so hard.
Okay.
I can understand when an employee fails
or stumbles because of a physical issue
or a knowledge issue, but a bad attitude doesn't fly.
If Jen doesn't turn her attitude, she's gone.