hello everyone I'm Alex with Wondershare Repairit and today I'm here to help you out with
a list of workable solutions on how to deal with the very frustration issue of a black video screen
on your windows 10 pc or laptop when either playing a video or just using a device on its own
now before we begin make sure you watch to the end of this video so you can tell me
which solution worked best for you by leaving a comment in the comment section below and of
course make sure you subscribe to the channel and hit the bell notification icon as well
so you'll be kept up to date with all the latest helpful videos from Wondershare Repairit
how disappointing is it when you go to use your laptop or personal computer and are met with just
a black screen or maybe when trying to play a video and again all you see is a video black
screen well do not worry because i understand your frustrations which is why i'm here today
to help you out with some easy fix solutions for both these issues but before we go into
each individual method let's take a quick look at the possible reasons as to why your windows
10 computer could be showing a black screen what causes a black screen on your pc or laptop this
could be problematic graphic drivers a faulty window update a display adapter has malfunctioned
inappropriate installation or upgrade of windows a loose cable connection between your pc and monitor
but what causes a black screen when playing a video
well this could be one of the following reasons a video file transfer error a video codec issue
the video file has not been downloaded properly or the video file has not been copied correctly
that's right any one of those reasons could be why you're experiencing a black screen
on your pc or laptop so now let's begin the quick and easy step-by-step guide on how to fix
these problems starting off with what to do when your monitor constantly goes to a black screen
if you have frequently encountered a black screen we need to change your current graphics driver
to do this right click on this pc then click manage and go to device manager
now right click on display adapter and you want to select the option to uninstall the current
graphics driver before finally restarting the pc once windows has restarted it will then search
download and install a new driver which will hopefully resolve your black screen issues
now a black screen problem is not always a sign of a hardware issue in fact it can be a
software error as well but luckily I have another quick fix which will hopefully solve this problem
using only your keyboard and don't forget by the way to give this video a fantastic
thumbs up and if you haven't already make sure you subscribe to the channel as well
but now onto this quick fix solution using only keyboard shortcuts
first of all let's force your screen to wake up and restart the graphic drivers
to do this on your keyboard press ctrl shift windows key and the b key all at the same time
once this is completed back on your keyboard press windows and the letter p this should then bring up
the following screen and unavailable options now being shown makes your pc screen only is selected
with your display now detected this will hopefully solve the issue of you only seeing a black screen
on your windows 10 pc or laptop sometimes however a previous windows update that has
become corrupted could be why you're experiencing black screen problems now of course this is very
rare but just in case let's go through the method of deleting any previous windows updates that
have become corrupted just in case they are the reason why you're experiencing a black screen
to do this first click on this pc and then select the drive which windows is installed on
in this case it is the c drive open the windows folder and scroll down to software distribution
open this folder by double-clicking on it before finally opening downloads everything
in this folder must then be deleted before finally you can restart your pc
and thus with all those methods tried and tested
I hope that has put an end to your black screen issues so now let's move on to what
to do when you're experiencing a black screen whilst trying to play a video in windows 10
several computer problems including well-known browsers can be problematic
for website loading issues including the black screen video error as well learning
errors can happen due to malware cache data cookies and of course memory issues
but luckily here are several methods for you to solve it
like our first original method to deal with a black screen monitor
the same principle can be applied here also first you need to right click on this pc go to manage
and then click on device manager now right click on display adapter
and what you want to do is to uninstall the current graphics driver and then restart your pc
like before once your pc or laptop has restarted windows will automatically search download and
install a new graphics driver hopefully putting an end to any black screen video
issues that you're experiencing when either browsing the web or playing a video file
the existence of conflicting apps on your windows computer could be the main reason why you're
experiencing a black video screen when trying to play a video but once more don't worry because
there are several methods on how to resolve this the first step is to press the windows and R key
this will bring up a dialog box where you can type M S C o n f i g or m s and select ok a new box or
window should appear where you want to select the boost tab now take a look at the option for
a safe boot and make sure this is not selected if it is currently selected make sure you uncheck
it and then click apply once this task has been completed you can now restart your computer and
hopefully enjoy your video but don't worry if this has not solved your issue because now in our next
method we're going to take a little look at how to uninstall and then reinstall windows media player
in rare cases method 2 does solve the problem
however unknowingly you may have malware infected on your current media player
which is also damaging your pc so now let's follow the next few steps on how to fix it
in your windows 10 search bar in the bottom left hand corner of the screen type windows features
then select the option turn windows features on or off once the window features box is open you
will need to scroll down to either windows media player or media features and uncheck both boxes
and then like with most of our previous methods you will need to restart your pc
once windows has rebooted you then need to follow the exact same steps once more
but this time instead of unchecking media features and windows media player
you want to select them both and then once more restart your computer
this method will not only uninstall windows media player but also remove any malware that is
attached to it and then once you have reinstalled it not only will you have a fresh media player
but also no more issues of experiencing a black screen video when trying to play a video file
browsing the internet with an out of date browser can lead to video playback issues whilst watching
them on the web so now let's follow the next simple steps on how to update your browser and
hopefully eliminate any playback issues both in google chrome and firefox for google chrome users
first open a web page and then click on the three dots in the far top right corner
then scroll down to help and then click on about google chrome this will show you whether you have
the latest google chrome web browser installed on your computer or whether you need to update
when it comes to firefox the process is pretty much the same once again open up
a webpage in firefox then click on the top three lines in the far right-hand corner
scroll down and click on help before finally scrolling down and clicking on about firefox
like with google chrome not only will this show you the software version you are currently
using in firefox but also automatically download and install any required updates
when using any web browser there are an abundance of web browser extensions however did you know
one of these extensions could be the reason why you're experiencing a black screen video
so how do we disable them well with these simple easy steps for this example we're going to use
google chrome so once more open up a web page and in the address bar at the top type the following
c h r o m e colon forward slash forward slash extensions and this will bring up
all the current extensions installed in your web browser if you only want to disable them
click on the blue slide button and if you is to penalty remove them then click remove
sometimes however when trying to play a particular video file on your laptop or personal computer it
just doesn't work now you could try re-downloading the file but unfortunately in most cases you are
still met with a black video screen so how can we fix this well in times like this I would recommend
a video repair software Wondershare Repairit is one of the best video repair softwares in the
world for repairing video files in different formats such as mov mp4 m4v m2ts mkv mts
3gp avi and flv so using Wondershare Repairit let's now fix a corrupted video file the first
step is to go to theWondershare Repairit website and download the software once the software has
downloaded and been installed you then open it up and click the add button to add your damaged video
when the video has been quickly added next there are some simple one-click operations
with the video file selected click the repair button and wait a few seconds for the repair
to complete then click the save button and choose where you'd like your video to be saved
so now that your video file has been repaired and saved to your desired location you can now sit
back relax and enjoy it to its full potential all thanks to Wondershare Repairit but how quick and
simple was that so if you've got any problems when playing videos such as a corrupted video file on
your pc or laptop then definitely try Wondershare Repairit as not only will it give you a quick and
easy experience but most importantly it will fix your corrupted video file too but now we
have reached the end of the video and I hope my solutions have helped you out when it comes to
dealing with black video screen issues but make sure you tell me which method worked best for you
by leaving a comment in the comment section below and I'll be back very soon with some more helpful
videos but until next time make sure you subscribe to the channel and I'll see you all very soon