in this video i'm going to be sharing with you guys a quick way to reach out to ircc online how
to contact them online um and in order to do that let's say you're someone who wants to ask about
your application or you have a general question about a program or service you want to give new
information related to your application like maybe you want to change your address or something um
like it says here change your contact information or change add or remove a representative or just
to report a technical problem basically if you have something to update or change or questions
about your application this is uh where to do that so once i'll leave this link in the description
area below so if you're someone who is looking for a way to contact ircc then you can do that or
alternatively you can chat them online by clicking on this button once you click that it's going to
take you tell you virtual assistant if you already have an account you're going to be connected if
you don't have an account maybe it's going to tell you how to do that and then you follow the prompt
and go with that process right so let's continue with the process um that we started so the first
thing you do is you go all the way down and here it says tell us more you click on that
then it's gonna ask you have you submitted an application for permanent residence student
visitor worker if you say yes then it's going to ask you is your application being processed by an
office outside of canada if you also say yes then you're going to choose the visa office processing
your application let's say it's a ghana accra then you tick that then it's going to take you to the
web form alternatively if you did not um apply for any of this once and you choose have you submitted
an application for any of these and you choose no it's still going to take you to the web form right
so let's just say we haven't submitted any of those or let's say we have and we follow the
same process um no let's stick to this one then we go to the web form right once you click on
that it is super super super important to um note this it says you may use this form if you have
submitted it's a lot of information but at least let me give you guys a few of the first couple two
you have submitted an application or profile your application has exceeded normal processing time so
take the time to read all these information before you reach out to them if you do not need any of
this if any of this does not as an apply to you then there is no need submitting so pretty much
after reading all of this and you know that you really need to reach out to them then you scroll
down and then it's going to ask you type of application or inquiry so in the drop down menu
you can see there are so many types of things you can look into so for this demo we're going to use
temporary residence applied online so our type of application or inquiry continued so we use
temporary residence applied online study permit there is also uh the temporary residence applied
online visa visitor visa work permit so it has to be something that uh relates with your situation so
here you know as in provide the reason why you're reaching out so i just gave a little example which
is my application has exceeded normal processing times right you put that but you have the option
it says 1448 characters so you have the option to put as much information as you can so once you do
that then you are going to put the applicant information so based on the information here
i think pretty much they need the ones with the asterisks right so you put your family name your
giving names your email your date of birth your country your client id number which is your uci
if you do not remember that one you can put your application number your phone number if you want
then relationship to applicant so if you're the one trying to get this information yourself you
put applicant if you have a if it's a representative they use a representative you're
sponsoring someone you choose a sponsor and then if you choose applicant it's going to update it
naturally or normally for you and then you go all the way down where it says consent and disclaimer
and then once you do that you click on next and then once you click on next it's going to show you
case specific inquiry would you like to include a document with your submission if you want to
do that you choose yes once you choose yes you have the option to um upload choose a file and
you upload and then you hit submit if you have a file to update if you have a document rather to
upload but if you do not have any of that if you don't have a document to upload you just hit on
no and then once you hit on no it's gonna ask you just to help us protect your personal information
um it's gonna tell you the email and the date and then if it's good then you hit on next so
once you hit on this you're going to see what's going to happen and that's it case specific
inquiry confirmation success your inquiry has been submitted successfully submitted we'll get back
to you with answers to your questions as soon as possible if you have if your application is within
normal processing times you will not receive a reply from immigration refugee and citizenship
canada thank you and that is the easiest way on how to contact ircc online