Congratulations on your purchase of your brand-new Heartway S26 Verve here at
Out and About Healthcare we believe in empowering people on their journey to
independence with the latest mobility innovation. Thank you for joining the Out
and About family. Now that you have your brand new Verve it's time to open it.
We recommend cutting the box down the sides to make getting your scooter out easier.
Once the sides are cut pull the scooter from the box.
Carefully raise the Scooter in Styrofoam from the ground and stand it upright.
The Scooters wheels will touch the ground.
Have a firm hold on the scooter and gently slide it out from the Styrofoam casing.
loosen the screw on the tiller and pull it up, this will help avoid it getting
caught when you unfold it. Lay the scooter on the ground, press the button at the
front of the scooter to unfold it.
Unfold the backrest and raise the armrests. Your key will be on your
handlebar the key works as close proximity so make sure you have it with
you when you turn on your scooter. In the box
you will have received the charger. To charge your scooter connect the cable
to the battery box the charging port is located on the side of your Verve. plug
in the XLR charger. We recommend purchasing an outlet surge
protector for your Verve.This will help protect it from damage in the event of a
sudden surge of power. Plug the charger into a standard wall outlet. If the battery
indicator shows red you will need to leave it to charge. It's recommended you
recharge overnight after daily usage.
Do not let your battery drop to zero.
If the battery indicator shows green the battery is fully charged. It is important
to keep an eye on your battery indicator as there is a visual representation of
your charge. On green your battery is full charged, on yellow start considering
charging it, on red you have a low battery and will need to charge your
scooter. Once your scooter is charged it will not overcharge if left connected
the ampage from the charger will almost be zero your scooter will be fine
if left on charge overnight.
Your verve has an impressive crystal LED display panel that has the time, a speed
indicator and a battery gauge. It can also show you the temperature in Celsius
and Fahrenheit, a trip display, headlights, forwards and backwards movement and error
codes. On the left side of your display you have your power button, horn,
headlights, mode and set button to change the setting on your verve press the mode
button to toggle between the time, temperature and trip display. To adjust
the time press mode and set simultaneously. To set the minutes press
the set button.
To set 24-hour time press the headlight button, when you finish press mode.
To change between Celsius and Fahrenheit navigate to the temperature display
press set to change between Celsius and Fahrenheit. To switch your headlights on
and off press the headlight button.
The headlight icon will show on your display if your headlights are on. To switch your laser
lights on and off press mode and headlights simultaneously. In the event
of an error your Verve will show you an error message. The number it shows you
will give you an idea as to what the problem may be please refer to the
manual for more information.
to activate free wheel mode turn your scooter off and locate the lever at the
back of your scooter. Move the lever up to activate free wheel mode. This
means you will be able to push your Verve manually. To switch it off simply
push the lever down again. Your scooter will not work in free wheel mode, make sure the
lever is down before attempting to operate the scooter. If you activate
free wheel mode when your scooter is on you will need to switch your scooter off
and restart it this will re-engage the brakes. In the event of travel you may
need to remove your battery. if you have plans to travel we recommend purchasing
an additional cable for your Verve this is so you can fold your Verve and still
remove the battery. Your batteries are located below your seat, to release the batteries
turn the key to the unlock position and carefully pull the battery out. Connect
the cable to the Scooter
and then connect the cable to the other side of the battery.
Now you'll be able to fold your scooter up.
once folded disconnect the battery. We recommend leaving the cable connected to
your scooter. To unfold your scooter reconnect the battery unfold your
scooter reinsert the battery and lock it into position with the key. To fold your
scooter fold the chair and armrest down push the button at the front of your
Scooter and it will automatically fold down
if you have any questions with your new Verve be sure to refer to the manual or
contact Out About Healthcare on 1300 366 545