Oh hello there, Welcome to the Palms Casino Resort!
My name is Pierre and I am the Head Concierge.
I have the privilege of checking you in to our wonderful resort today.
Please let me escort you to our VIP lounge, where you can enjoy a cocktail while I take
care of getting you checked in to your suite.
I trust that you had a pleasant trip from the airport?
You did?
Excellent!
Having a private chauffeur waiting to pick you up in a luxury car is certainly better
than waiting for an Uber, isn’t it?
Don’t forget, you have the use of your personal chauffeur and car 24 hours a day throughout
your entire stay.
So don’t hesitate to contact me should you need to arrange transportation, anytime, day
or night.
Now, you just make yourself comfortable and enjoy the art here in our stunning VIP lounge
while I fetch a tablet so that I can complete your check-in.
Let me just look up your reservation details.
[Concierge becomes noticeably more alert] Ah, yes, I see that you are booked in our
Empathy Suite, Sir.
What excellent taste you have.
It is without a doubt our most exclusive and exquisite suite, reserved for our most important
guests.
I am confident that your stay in the Empathy Suite will be quite a unique experience.
I trust that you heard that it was named one of Time Magazine’s Greatest Places of 2019?
No?
Well, I’m sure you’ll understand why just as soon as you see it.
Now, before we head on up to your suite, let’s just make sure that we have your correct information
on file and take care of some minor matters, such as … ahem … payment?
Just to confirm, the nightly rate for this suite is one-hundred-thousand US dollars,
and of course there is a minimum 2 night stay in the Empathy suite.
Shall we go ahead and charge that to the credit card on file?
Yes?
Excellent, thank you sir.
I’m sure you’ll find that this suite is worth every penny.
Now let me ask you, is this your first time staying with us?
It is?
Wonderful!
The Palms is truly a one of a kind resort, and I can assure you that your stay will be
most memorable.
You must let me give you a private tour of the resort, and of course, show you our extensive
contemporary art collection.
It’s no trouble at all!
In fact, I insist.
Besides, it will give your butler time to prepare your suite for you.
[Chuckles] Oh yes, your suite comes with 24-hour private butler service, in addition to your
private chauffeur.
And of course, I am always at your service.
What’s that?
You didn’t know there was a difference between a butler and a concierge?
[Slightly offended] I assure you, a concierge is quite different from a butler.
My role as concierge...Head Concierge, that is...is to manage your entire experience during
your stay, both inside and outside the hotel.
I can be relied upon to provide recommendations, make reservations, secure tickets to events
and arrange exclusive experiences for you.
I take great pride in making sure that my guests have exactly the experience they want,
and deserve, while in Las Vegas.
So please, don’t hesitate to call on me for anything you might need, anything at all.
The role of your butler, on the other hand, is to cater to your every whim while you are
inside your suite.
Think of your butler as a trusted personal assistant.
He will take care of your luggage, including unpacking and repacking, pressing your clothes
and arranging dry cleaning and laundry services.
Your butler can also arrange room service and in-room dining, and he will serve you
food and drinks while you relax in your suite.
You can use our resort’s handy app to let your butler know what you need, anytime, 24-hours
a day.
Would you like me to help you download it from the app store?
No?
No problem, I’m sure you can figure it out on your own later.
Now, shall we get on with our tour?
Excellent!
It starts right here, in the VIP lounge, where I’m sure you noticed this incredible art
installation by famous street artists REVOK.
And I’m sure you noticed one of our most famous pieces out in front of the hotel - Twin
Turbo by Benedict Radcliffe is a life-sized wire model of a luxury car, permanently parked
in our valet area.
Yes, I know, it’s quite impressive, but these pieces are really only the beginning
of our collection.
The Palms resort is a real treasure trove of contemporary art, and our collection is
worth millions of dollars.
If you look carefully you may even spot one of our priceless Banksy’s, or even a Warhol
on loan from the owner’s private collection!
Of course, our benevolent owner believes that art should be shared, so he generously incorporated
many installations by famous contemporary artists throughout the resort so that our
guests can experience the power of art first hand.
In fact, our in-house curator, Tal Cooperman, once told me that our owners “thought we
should give people a chance to see stuff that is more niche”.
Isn’t that noble of them?
Ahh, here is one of those installations, now.
This is “Till Death Do Us Part” by Joshua Vides, a Guatamalen-American artist, and it
is a life-sized black and white pop-art chapel!
The 800-square-foot space is fully functional - that’s right, at the Palms, couples can
actually get married in a piece of modern art!
How’s that for life imitating art...or is it art imitating life?
Hmm...
Anyways, moving on, let’s head down to the mezzanine area and check out some of the resort’s
many world-class amenities.
I’ll tell you a bit more about the resort and its history on the way.
The Palms first opened back in 2000 and it has been one of the hippest venues in Vegas
ever since.
Did you know that the original Real World: Las Vegas was taped here?
That’s right, the suite that the cast lived in was located right here at the Palms.
Now guests can actually stay in the Real World suite - if they can afford to spend 10-thousand-dollars
a night, that is [chuckles].
Last year our new owners spent almost a billion dollars renovating the entire resort.
Every single one of our thousand-plus rooms were updated, including all of our luxury
suites.
The Empathy suite, where you’ll be staying, is just one of our fully-renovated deluxe
Fantasy Suites.
We also have the Kingpin Suite, which has its own bowling alley, and the Hardwood Suite,
which features its very own basketball court - the original owners of the resort also owned
an NBA team.
Of course, none of these suites come close to the Empathy Suite when it comes to luxury
and exclusivity, as you’ll soon see.
Ah, now we’re passing by the entrance to the renowned Pearl Theatre, our famous two-thousand-five-hundred
seat event centre that has been home to many legendary acts over the years, including the
likes of Bob Dylan and Billy Idol.
We’ve even hosted UFC fights and the NHL Awards, and there’s also an on-site recording
studio - stars like Jay-Z and Beyonce, Britney Spears and Lady Gaga have all recorded here.
And of course, The Pearl is home to another piece from our art collection - the eye-catching
billboard itself was designed by Philipe Pantone, an Argentinian-Spanish street artist.
Through here is our resort’s 70,000 square foot luxury dayclub featuring 2 main pools.
During the renovations our owners installed the new seasonal glass dome overhead which
allows us to keep the pools open year-round.
As a guest in the Empathy Suite, you also have access to any of the 16 private cabana
pools in the day spa.
Yes, they are quite luxurious, but just wait until you see the private pool in your suite!
The day club also has a state of the art fitness centre complete with celebrity trainers, and
our newly-opened luxury spa.
But of course you have your own private gym in your suite, complete with private massage
rooms and a relaxing salt room, and I would be more than happy to arrange any spa services
you might want in the privacy and comfort of your suite.
If you’re looking for the party scene, the Palms has the very best scene in Vegas.
As a guest in the Empathy Suite, you are of course welcome to attend any of the most exclusive
A-List events at our famous nightclub, which has hosted famous DJs like Skrillex.
This area of the resort is also home to some of our best restaurants.
Your room includes a 10-thousand dollar resort credit, which you can use at any one of our
top-rated restaurants or nightclubs.
We are proud to partner with celebrity chefs like Bobby Flay and Michael Symon to bring
our guests an incredible dining experience.
Chef Flay’s seafood restaurant Shark is home to this stunning art installation above
the bar called “The Unknown” - it’s a real, full-grown 13-foot taxidermied tiger
shark suspended in formaldehyde.
Isn’t it divine?
The artist is Damien Hirst - I’m sure you’ve heard of him.
No?
Oh, well, I’m surprised - he’s quite famous and controversial.
Anyway...if you’re looking for something a little more low-key, Mabel’s BBQ by Chef
Symon is the perfect place to grab a late-night burger or a nightcap in the attached speakeasy.
There’s also Scotch80 Prime steakhouse and scotch bar and Send Noodles, a gourmet Ramen
restaurant that features yet another highlight of our collection, two murals painted on site
by Tiawanese-American artist James Jean.
And of course, no Las Vegas resort would be complete without a casino!
Obviously that’s where you’ll be spending most of your time, since our Empathy Suite
is only available to million-dollar high-rollers like yourself.
Naturally, the casino floor features a number of show-stopping contemporary art installations
from our collection.
With more than fifteen-hundred slot machines, a sports-betting bar with over a thousand
feet of TV screens, and table games like poker, black jack and roulette, our casino has something
for everyone.
And of course we have our exclusive high-limit room, where you can expect personal table
service, higher-limit slots, and a more intimate gaming experience.
I’m sure this is where you’ll be spending most of your time, when you’re not enjoying
your suite, of course.
Speaking of your suite, I’m sure you’re just dying to see it after I’ve been talking
about it non-stop.
If you’ll follow me, I’ll show you to your private elevator.
Yes, of course, your suite includes a secure, private elevator which will take you directly
from the casino floor up to your suite.
Ah, here we are, the Empathy Suite!
The first thing you’ll notice as you step off the elevator is another incredible shark
installation by Mr. Hirst.
Didn’t I mention?
Damien Hirst designed this entire suite, including the eye-catching butterfly and pill motif
[pronounced “moe-teef”] all over the floors, ceilings, walls and windows.
The suite features 5 more custom art installations by the artist.
Isn’t that just so unique?
Anyway, moving on...The suite is actually spread out over 2 stories, and takes up an
entire floor of our hotel with an impressive 9,000 square feet of living space.
There are two gorgeous master bedrooms upstairs, both with California king-sized beds and views
of the strip through the floor to ceiling windows.
Both en-suite bathrooms and the guest bath on the main level all feature floor to ceiling
gray marble.
Back out in the main space, the suite features a huge entertaining area where you can host
up to 50 guests.
The Italian leather furniture in the living room was custom designed by the artist, Damien
Hirst.
The attached media lounge and games room features video games and a full-size pool table, also
custom designed by Hirst.
But the highlight of this space is definitely the 13 seat curved bar.
There’s another of Hirst’s custom art installations hanging above the bar.
It’s called “Here For A Good Time, Not a Long Time” - it’s the skeleton of a
Marlin fish next to a taxidermied one.
Really insightful, don’t you think?...
But Hirst truly outdid himself with his vision for the bar top itself - look, it’s filled
with medical waste!
What a statement!
Now if you’ll follow me out onto the balcony, I’ll show you this suite’s piece-de-resistance
. This one-of-a-kind space features your own private pool.
If you notice, the pool is actually cantilevered out over the edge of the building, providing
you with the most stunning views of the Las Vegas strip that money can buy.
I’m sure you can’t wait to lounge in luxury out here, soaking up the million-dollar views.
Well, that concludes our tour.
I’m sure you’re more interested in getting back down to the casino than you are in hearing
more about contemporary art…
I’ll just leave you to get settled, then...ahem...
Oh, sir, you are too kind.
Really, it was my pleasure.
Please, don’t hesitate to let me know if there’s anything else I can do for you during
your stay, anything at all.
Enjoy your stay!
We hope you enjoyed imagining what it would be like to stay in the world’s most expensive
hotel room.
What did you think of the suite?
Do you think it’s worth the money?
Would you stay there?
Let us know in the comments!
If you enjoyed this peak into the life of luxury, you’ll definitely want to check
another one of our interesting videos, called The Most Expensive Things In The World.
Don’t worry, unlike at the Empathy Suite, you don’t have to be a high-roller to check
it out!
As always, thanks for watching, and don’t forget to like, share and subscribe.