- We got an email from Fallon Poston,
who watches this show every night in Nashville
with her husband and their four-year-old daughter.
And they're struggling a little bit, and we want to help.
So I sent Jeannie and our crew to Tennessee to surprise her.
Jeannie is there now. Jeannie, hi.
- Hi, Ellen, how are you? - Is it cold?
Are you--are you cold?
- It's very cold here.
- Very cold? - Yes, yes.
- All right, I'll try to get you inside real soon.
I love that we're never gonna change this phone.
[line ringing]
- Right now, Ellen, it's ten degrees.
Ten degrees.
[exhales]
- Hello?
- Hello, is this Fallon?
- This is her.
- Fallon, this is Sharon.
I work on the property manager's department
in the office of your complex.
There's someone at the gate. They're trying to get through
to drop something off for you.
You expecting someone?
- Yeah, that's fine.
- Okay. They said they'd be...
you'd let them in or some--
apparently they're with "The Ellen DeGeneres Show."
- Okay...what? What?
What?
- Actually, this is Ellen. Hi.
- Aah!
- Hi, Fallon!
- Oh, my God!
It's Ellen!
[screaming]
- Hi. - Oh, my God!
[screaming]
Oh, my God! Oh, my God!
- Hi. - Is this a joke? This is--
- No. No, no, it's me.
And I heard a lot about you. And I heard--
- Oh, my God!
Oh, my God!
- I heard-- - Okay, okay.
- I heard that you sold everything that you owned
so that you could move to Nashville, right?
- [crying] Yes.
- Yeah, so...so...
- I can't believe you're calling me.
- I...I...I am.
We're talking.
And...
Here's the thing. Go to your front door
because it's very cold outside.
Go to your front door, please.
- Okay.
Okay.
- It's, like, ten degrees outside.
- Okay.
[screaming]
[applause]
- Get over here!
- Go on in, Jeannie. It's co--oh.
- How are you guys?
- Oh, my goodness. - Oh, no.
Here you go. Keep talking to Ellen.
She's still on the phone.
- Oh, my God!
- Hi. - Oh, my God!
- See, so Jeannie's there now.
So your husband Matt, and Zooey is your baby.
I know it hasn't been easy for you,
and you don't have a lot of savings.
You're shopping at Goodwill.
You want a second child, but you can't afford it.
And...I believe your family's been through a lot,
and you're amazing, and we want to invest in your future.
Our friends at Shutterfly want to help you with a fresh start.
They're gonna give you $10,000
to help you get started.
[applause]
- Oh, my God!
From Ellen DeGeneres.
[cheers and applause]
[cries]
- You hold it. - Thank you.
Thank you, thank you.
- Unbelievable.
[frantic speaking]
- You know what?
There's one more surprise.
I'm gonna have to blindfold you,
and we're gonna take you someplace to surprise you.
Well, Fallon, we--so, we gave you $10,000 from Shutterfly,
and we know that you had to sell your second car
to get out of debt. And--
- Thank you so much.
- Yeah, you're welcome.
And...so the car that you drive now,
the brakes, they froze 'cause it was freezing recently, right?
- Yeah, everything froze.
The locks froze and everything,
and Matt couldn't get in the car.
- How'd you get in?
- He had to... He had to...
He had to push the window down in the back
and climb in and out,
and climb all the way across the car to get in.
- Wow. Well, that's not great.
- And that was at work. I asked him if...
if anyone saw him, and he said luckily, no.
[laughter]
- Well, you've got a great attitude.
So you moved to Nashville
because you want your family to go further in life.
And I want you to take off your blindfold right now.
- Go ahead and take off your blindfold.
- Hi!
- Hi.
- Hi. - Do you know where you are?
- Do you know where you are? - No.
- No?
Turn around.
- No.
- Our friends at Ford want to give you this amazing Ford 150.
- [screams]
[cheers and applause]
- Ellen just gave you that car.
[indistinct shouting]
- That's a Ford F-150.
How cool is that?
- Thank you, Ellen! - Thank you so much.
- You are welcome.
- Thank you.
- I want to thank Sarah Hyland, Mario Lopez, tWitch, and--
- Wish we could hug you.
- Come here and hug me some day.
We'll bring you here, okay?
- All right.
- Sarah Hyland, Mario Lopez, tWitch, Allison,
thank you so much. Have a wonderful weekend.
Be kind to one another. Bye.
[upbeat music]
- Oh, my God!
- Get on in.
- It's the start of every day again.
[cheers and applause]
Thank you, Ellen!