Unknown: This is going to be instructing you on what kind of
things you need to think about when you're considering a change
of domain. Now, there may be many reasons why you want to
change your Google workspace account domain name, because the
domain name is really the root, it's the base of the account.
And what many business owners do is when they start a new
business, whether it's a side hustle or a new brand, they end
up starting a new Google workspace account, which is not
the right thing to do. Gone are the days where one Google
account was locked to one domain. And now that we actually
have the business plans, we have the ability to change domains.
But it's not just a matter of clicking the buttons and
actually following a wizard, because there are some things
that can go wrong if you attempt to change the domain yourself.
Now, the worst case scenario is that you lose emails,
potentially lose data. And we've seen people losing access to
their Google sites where they've stored all of their how tos and
systems and processes. And the other thing, that's also the
worst case scenario is that your emails actually aren't
delivered. And that means your customers can email you. And we
definitely don't want that embarrassment. Nor do we want to
miss out on the business by not being able to actually properly
receive emails. So let me take you through how we're going to
think about changing our domains. And then I'll share
with you all have the resources that you need, if you're
interested in doing it yourself. Now, when we're switching
between different domain names inside of G Suite, there's a
pretty simple process. Step one is we're going to add the
additional domain as an add on domain. And if you've watched
our previous videos, you would know that you just go to the
Google Admin and inside the Google Admin, you go ahead and
switch or you add sorry, a new add on domain. And once we've
added a new add on domain, you'll see that we actually have
different options here we can activate domains as domain
aliases, or if I add an add on domain, I will have a button
appear, which allows me to change this domain to a primary
domain. But I don't want you to do that just yet. Because
there's a process to go through of actually deciding how, when
and why you would change to a new domain. Now one of the most
important things is that when a business is going through a
rebrand, or when a business has maybe, you know, spun up a side
business, and you know, we covered some of the reasons why
you might use an add on versus an alias domain in the previous
video. But when you're spinning up a new business, there's
always this question of, should I have two accounts together? Or
should I have two Google workspace accounts completely
separate. And if you have to Google workspace accounts
completely separate, it has some advantages, there's a Chinese
wall between the two accounts, which means that if you have
different shareholders, or different business partners in
the second brand or the second business, then they are going to
be kept nice and completely separate. Because accounts that
share the same workspace account, if you have multiple
domains in one account. Basically, they're able to share
resources between each other pretty easily. And so if you
don't necessarily want business partners in one business, being
able to poke around in everything you've got going in
the other business, then you probably want to keep the two
accounts separate. But there is one big advantage in having both
domains under one account. And that is that you can actually
have shared staff or shared resources working across those
domains, it means that you can have one bucket of email with
multiple domains funneling in, and multiple email addresses
going out as well. And you may be able to save quite a lot on
costs for the multiple brands across your group across your
different businesses. Because if you're not paying for the extra
mailboxes, you're saving, you know, probably 20 bucks a month
per person. So for businesses that have a lot of staff that
are working across multiple brands, or let's call them
shared roles, then that may be advantageous to keep the two
together. Okay. So what happens in this scenario where you've
started with one, and you then want to switch to the other?
Well, some of the things that can go wrong is if you don't
have your DNS configured correctly, and you want to come
over and switch the new domain, then you can experience downtime
on your emails, which means that people are going to get bounce
backs from your emails, and your customers are not going to be
seeing your emails come through. Now, the challenge with that is
obviously it looks bad for business. But you might also
miss out on business as well, to make sure that you have your DNS
all configured correctly, you can actually go to the DNS
checker. And for that, you just head along to www.it genius.com
slash DNS. And this is a Google tool, which actually helps you
to check your DNS and confirm that everything is compliant. So
you drop in your domain name.
And you run a search there. And what that's going to do is
actually show exactly what's going on with your domain name.
It's going to check DKM it's going to check SPF, it's going
to check I don't think it checks demark but it checks just about
everything with your DNS. And if you're interested in a more in
depth video, on making sure that your DNS is set up correctly,
watch our video on our YouTube channel, which I'll post a link
to up in the corner. Now you can see here that we have a problem
with our DNS record here in that one of the Infusionsoft SPF
records has actually been depreciated. And so if you're
seeing those kind of errors when you run this report, then it
would make sense for an IT professional to jump in and fix
your DNS records, which you can jump on the link below, chat to
our team. And we'll give you some options to help out with
that. If you find that you need some help. So if you don't
configure your DNS correctly, by the time you change the primary
domain, your emails are going to go nowhere. That's the absolute
must that you make sure, you must make sure you get correct.
The next one is when you go to switch your primary domain
inside your G Suite or Google workspace account. What that
primary domain will do is change the alias of chat, changed the
alias of documents, and change the alias of basically every
user in your account. Now, that's fine, until you go to
sign back into eBay, or signed back into something else that
uses your Google account to log in like maybe a sauna.com. And
you find that because your Google email address has
changed, all of a sudden, your accounts no longer work. And so
there is a process of needing to go to each one of those
websites. And typically the process is to do a password
reset, you reset the password, then you log back into your
account using the old alias. And then with the old alias, you
reattach your Google account, or you change the registered email
address over to the new account. But not all vendors will work
that easily. And some will actually break things. Sometimes
if you're using an app like Zapier to connect different
cloud applications together and move data between cloud apps,
you can actually have some of those connections break, because
you've changed the email address. If you're using a
mobile phone and you're synchronizing your data to your
mobile phone, then you may also find that the data no longer
synchronizes using something like WhatsApp backup into your
Google Drive may no longer work on an Android phone, because
you've changed the primary email account. Now this is going to
happen across all of your staff. So you need to be prepared and
educate your team or what might happen when you actually make
that switch. So if you're interested in changing your
primary domain name, the first thing you want to get done is
make sure the DNS is correct. Number two, you want to make
sure that the users are ready and prepared to have to re log
into each website that they've connected their former Google
account to the old email address still works. And it still gets
delivered as long as you don't change any of your DNS settings.
But the actual link can become broken between the two accounts.
Now the third thing you need to make sure you do is actually
copy your Google Site over to the new domain. And there's a
little bit of a tricky process to that, you need to go into
your Google Site while you're still logged in as the old
domain and share it to the new domain, and then actually make a
copy of the Google site from the old domain over to the new
domain. If you're interested in a video on how to get that done,
you can join up to our concierge program. And we have a video
inside our Google Classroom to show you how to copy Google
Sites when you're preparing to change domain names to a
different domain on your Google workspace account. So I've
covered off the methodology, if you're interested in getting it
done, I would highly recommend you look at the Google
administration guide for domains before you attempt any of this.
And we have other resources on our channel, as well as videos
inside our Google classroom as well. So we've covered off
everything you need to know about how to change your primary
domain. Hopefully that wasn't too like technical for you guys,
I know this stuff gets a bit heavy. But I just want to make
sure that you guys kind of get thinking about how you can get
your domains configured correctly, because we all want
to save money by not having to have more Google licenses than
we need when it was five bucks a user in the old days, everything
was good, but now it's nearly $20 a user if you're on the
business plan, you know the cost is quite significantly more and
you want to make sure that you're being as savvy as
possible, without setup which I certainly understand myself.