in this video uncover how to find out if your potential guests are over or under
the age of 25 and where to find that information
because in the absence of previous reviews age can be a great predictor
of the type of guest that you're dealing with the problem is that this
information isn't right at your fingertips and stay
tuned to uncover the things that i must know about a potential guest
before all even consider hosting them and hint it might not be what you're
thinking welcome to another episode of airbnb
uncovered i'm matt the creator of airbnb
uncovered dot com and airbnb super host on this channel i
uncover some of the best kept hosting secrets
as well as share with you everything that i've ever learned after hosting
over 3 000 guests my tips and tricks and best
practices are all focused on helping new hosts earn
more revenue attract the best gas and achieve super
host status faster sometimes knowing which guests to
roll out the red carpet for and which ones to take a pass on can be
hard to determine especially if you're just starting out i
know for me when i first started i hummed and hawed over every guest that
didn't have a previous review i asked so many questions one of the
advantages to hosting on airbnb is that they collect a variety of
information about guests the problem is that this information is
spread out over a number of different places
and they're certainly not making it easy for us to find it
let's start off with what i need to know before i'll consider hosting a guest
the first is their past reviews the second
is whether or not they're over or under the age of 25
and the last one is where the guest's hometown is so where are they from
straight off the top the very very first thing i look for
is past reviews when reading past reviews from other hosts
pay attention to subtle hints many hosts shy
away from writing a brazen review for fear of offending their guests
so sometimes you've really got to read between the lines
and see if a guest is trying to tell you something
and if you're wondering how to write a review for a bad guest check out a video
i did on it a few months ago and you can watch it by clicking on the
little i in the top right hand corner the next
thing i want to know is how old the guest is
but sadly airbnb doesn't tell you this information exactly
instead they tell you whether or not the guest is
over or under the age of 25 and in my experience
this has been super helpful in determining whether the guest will be
respectful or not and finally a potential guest's hometown
is such a critical piece of information if guests are from your same hometown
you've really got to ask yourself if the guest is being truthful with
their reason for booking i mean why would someone book a place
that's 20 minutes from their house and i see it time and time again in
online forums where hosts are lamenting that they made an exception for a local
and came back to find a huge mess do you host
locals if you do how do you know they're going to follow all of your rules
comment below so we can all learn from each other
the last thing is to piece it all together like the pieces of a puzzle
and then figure out if you have a guess that you want to host or not
so let's look at it like a decision tree meaning that every piece of information
is going to lead us to a different outcome and we'll start with reviews
first check to see if the guest has any reviews
if so how many are there and are they good
or bad bad it is an instant no if they're good and there's more than
three good ones then it's an instant approve fewer than
two or no reviews i then move on to age
over 25 with a positive review then you likely have a good guest on your hand
under 25 with either no reviews or just two of them
then check to see where the guest is from if they're from within an hour's
drive from you then the guest could be questionable
if they're under 25 and they're from far away
then you might just have a good guest on your hand
to help you along i've created that decision tree
on paper and then you can save it to your computer
or phone and print it out to keep with you as you're reviewing potential guests
to get it head on over to my website and provide me with your name email
and location and i'll forward the decision tree right over to you for free
at this point you might be wondering where do you get all this information
from well the guest's hometown and their past
reviews are on their profile but the tricky part
is finding the age and you have to get that in the email
you receive from airbnb notifying you of a request and then you
scroll down just a little bit and it's in the more details about who's
coming section it's a little box but unfortunately the age information
isn't always available for all guests and that's that's a bummer but in those
cases you just have to ask a lot of questions and if you want to
see the exact questions that i use i put them in my ultimate guide to
attracting the best guests and avoiding the worst ones and you can
download that guide from my website and you can even copy paste the exact
questions i use into your own replies with guests
having guest information scattered all over can make things a bit frustrating
i know but knowing where to look is only half the battle
because then you have to decide if you want to host the guest or not
use that decision tree that i just talked about
to make the right decision to minimize your risk
and remember you can download that decision tree from my website for free
i hope that you enjoyed this week's video and that you learned something
if you did then please give this video a thumbs up and rate it highly
if you're asked every week i share a new tip
trick or best practice so subscribe to my channel and get them
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thanks again for watching and until next week bye for now
you