There's an analogy out there this isn't the story part this is the analogy part where you
know you got the car you got the steering wheel and let's hope you're the driver okay because
you're not always the driver right but you got the steering wheel then you got a battery and
that battery better be working right it's like 500 bucks or 4 500 bucks right the battery of the car
then you got this like four dollar wire right and the battery's dead the car doesn't start but if
the battery is perfectly new in working condition if that four dollar wire isn't connected properly
car doesn't start right okay now you got to determine which one are you are you the driver
the battery or the or the wire that's for another day but all that you're dead in the water now a
lot of times you go into these interviews and i actually don't think you're dead in the water
because i taught you a lot about interviewing and i gave you the engine and how to answer the
questions and how to answer this and how to answer that and how to ask this and how to ask that
right i've given you kind of the bread and butter so i was thinking about how do i tell them what
this this interviewing tip is so that they remember it and never forget it and i want to talk
to you about my dryer so back in november uh the dryer wasn't the clothes were they weren't drying
so there was no heat so i called the dryer guys the guy comes over he says yeah
you got these two little pieces here these are pretty important i need to replace them
it's no problem how much that can cost me 190 bucks okay i got the service call i got the
parts i got the labor okay no problem you put them in okay january rolls around january 8th
there's a smell in my laundry room like i blew the motor in the dryer
dead right dead smell my wife's looking at me she's like you're nuts buy a new one of these
things come on these are from 2009 they were here with the house before we moved in i'm like
call the guys come back because we're still within the 90 days so that they come out it's a free call
free service call let's check what's wrong tell the guy he says motor's blown this thing's dead
good news got one on the truck i'll put it in no problem how much is that
well you don't have to pay for a service call 180 dollars five you put that thing in
all right now february 8th rolls around it's last week i was probably doing a workshop with you guys
and i noticed i take stuff out of out of the laundry room and like you know i'm wearing a
lot of sweatpants and pajama bottoms these days because it's a covet thing and it and like the
waistband with the elastic it's like kind of wet i'm like the dryer works it's humming it's wet a
couple days later another load same kind of thing i said i got to get the laundry guys back here
but i hear this clicking in the laundry something something's like you're crazy go and buy a new one
it's like honey you want me to spend a thousand dollars on this i like listen the motor works
right the solenoid whatever the hell else these guys replaced that works this sounds to me like
something's not communicating between this thing and that thing or whatever i mean look the thing's
only got 20 parts right most of it's a case then there's a drum there's a couple knobs a timer
some chords things whatever right how many pieces can this be so i tell you what bet you
the valentine's dinner whatever's wrong it's some little part little wire little little
sensor little whatever and it's it it's creating a problem with communication between what has to
happen and lighten this up and the bliss and that and the clothes don't dry all right you're nuts
call the guy out guy comes back he's uh hey sir comes over he's got this little box it's plastic
yeah he says well see this little thing it's corroded here and so it's trying to send a
signal to light you know to light the gas or whatever so to throw the heat sometimes
it works sometimes it doesn't because that's why sometimes the clothes dry and sometimes they don't
go i told my wife i bet that part cost less than 50 bucks but you the valentine's dinner
i said how much that part cost guys it's 41 dollars i said but i got a 10 coupon this is 31
right okay this is your wire this is what you're not doing and you're miscommunicating in the
interview you are leaving doubt at the end okay i want you to remember my silly laundry
story and andy's got a waistband that's still wet on his sweatpants bottom because
you went through i already taught you i gave you the engine i gave you the motor i gave you all the
other stuff i told you how to answer the questions but what happened you miscommunicated or they
miscommunicated and at the end of the interview you left them with doubt or you didn't know you
miscommunicated you didn't know the wire wasn't touching you didn't know the piece was corroded
because you didn't ask them do you have any reservations about hiring me and if you don't know
this trick on page 79 in the closing time chapter i go through in nauseating detail how to do this
but basically you want to give them a chance to express to you that you guys miscommunicated the
wires were crossed and those reservations come in one of three forms they asked you something
you told them something and they didn't interpret it the way you wanted them to you miscommunicated
okay if that happens you can clean it up or you didn't even have a chance to talk to each other
about it they didn't ask you a question and you didn't know to answer it in which case now you
know it and you can clarify that right communicate or they have a reservation it is a reservation and
at least now you can try to dampen it with i might not have that skill but i have this one over here
right kind of thing do not walk out unless all the wires are touching you got heat in the dryer
okay this remember this okay do you have any reservations about hiring me and i'm not talking
about like you need to do a 15-minute phone screen with the hr person and then you ask ask her this
no you gotta you gotta you gotta work your way into the process but don't leave doubt clean it up
you