This video, we're going to review
and compare two AI chat widgets for your website.
These will auto respond based on ChatGPT and the information from your website.
Now, I'm going to compare these.
Both are on Lifetime deal and one is Chatbase and the other one is Orimon.
Now, they are both similar and different at the same time.
And in my perspective,
chatbase is extremely easy to set up and grab information from your side.
And Orimon, on the other hand,
has more features like live chat and more team members thing.
So I'm going to show you both on this video and let's go check them out.
As I mentioned, both of these are on a lifetime deal.
Chatbase starts off at $29 for the lifetime deal,
but you don't get customized branding and the limits I'll show you in a bit.
On the other hand, you got Orimon, which starts off at $49.
And for those $49, you can remove the branding.
Now, let's go check out the limits for Chatbase.
Now, Chatbase is going to read your
website information based on the links that you provide.
Now, it's super easy because you can add the site map.
And from the site map,
you can decide if you want to read posts, pages, blogs, WooComments, etc.
And it's going to grab that information and start reading it.
And for that, you're going to have 1,000 message credits per month.
So it's going to respond 1,000 messages,
and you can add up to 10 chat bots and 2 million characters per chat bot.
The 2 million characters are the ones that are going to read from these websites.
So that's how it's going to limit you.
Now, 2 million is quite a lot, but it's going to depend if your site is
super big and you want to have all that information available for the chat bot.
On the other hand, you have license here too, which jumps to $159.
You can remove the branding and you get 6
million characters and 5,000 messages per month.
So consider that.
And on the other hand, you got Rmon.
Let's go check out the limits.
And for these that are a little bit more simple.
What it does, it does 2,000 intelligent messages per month.
So that's twice as the $29 deal over there.
You get one member seat, so no team members on this.
And it tracks LinkedIn and website scraping one time per month.
So if you get updates and you update deals
or pages, etc, you're going to have to wait a month to update that information.
So on my personal perspective, I wouldn't grab this.
I would jump into plan two or three for this.
Plus you get more team members,
more intelligent messages per month, and that's a really good option.
Now, something I forgot to mention on chat base is you can add your own API key.
What does that mean?
When you hit the 5,000 limit, well, it's going to kick in the open AI
and you're going to obviously continue responding to messages.
So that's a really great feature.
Now, in terms of functionality, I've added them both here.
On the right, we have Orimon and on the left we have Chatbase.
Let me click on that.
And like I said, both of these are super easy to set up.
But when it comes to reading
the information that you need and set up, my personal perspective goes to Chatbase.
And I'll show you why before I test these out.
On chat base, this is how you're going to set it up.
Once you create a bot in My Chat bots,
you are going to have obviously a demo chat bot to test it out.
But then you have the settings.
And in the settings, you can actually edit the base response.
You can't do that on Rmon.
For me, this is really important and critical because in this base prompt,
I can go in further and tell it what the base prompt is.
For example, this is a website for marketing,
and the main brand is Vimeo Media, and you're going to respond to this, etc.
And keep all of this, all right?
That really helps out because it's not
going to go crazy responding to things like, for example, on a chat bot,
if you ask for something like, how do I connect my home appliance?
It's going to respond to it if we don't fix the base prompt.
So this gives you the option to do it.
And then you have the option for temperature.
Now the temperature would be, for example, zero would be like,
don't go crazy responding things, just respond things that you actually know.
Now my personal perspective, I like this,
just give it a little touch of originality.
Then you can collect customer emails,
visibility public, selected domains, rate limiting, and then the chat interface.
How do you want it to initial message,
suggested messages, the theme light or dark, upload the icon, display it.
Basic on colors, you can select your own.
I wish I had gradients for that.
Chat bubble, remove chat icon, and align to left or right.
Again, I wish to have more options for this.
That's all I have for that.
And initial message after three seconds.
It's going to pop up to get you to click on it.
That's for the initial set up.
I'll show you where to add the information after this.
Now, on the other hand, we have Orimon.
Okay, so Orimon, once you tell it the LinkedIn link or your
website link, it's going to know what it's about and it's going to grab automatically
the icon, the title, and it's going to read the website.
Kind of read it because on my test,
I've noticed that it didn't read a lot of pages because I've asked information
based on my page and it didn't work as good as I thought.
Okay, now to set this up, you can go into bot appearance.
Okay, and you can set up again, bot knowledge, the header,
trigger icons, welcome messages, the fall back message, and the lead form.
You can enable name, email, and phone number or just go ahead and disable it.
You have the option to view it here on the right.
When it comes to the actual bot knowledge, let me start off with chat base with this.
I'm going to go into the Manage Source.
Like I said, when it comes to Orimon, you can add the link
from LinkedIn or your website and it's going to pull the information.
You can set a little bit more up.
I'll show you that in a bit.
Now, for chat base, you have several options available.
You can actually upload a PDF
with the information of your services, your prices, etc.
It's going to read that information.
I can add that.
Plus I can go into text and I can add chat bot name and add more information via
text, like what plans they have, what questions, etc.
And all of that. That's really great.
Then we can also add website.
You can crawl the website, fetch links right here from the whole
website, or my favorite, which would be site map.
So on site map, what I did right here, I only wanted to train the pages.
So it's like the homepage, the contact page, the privacy policy, etc.
And I don't want it to repost on my website.
Why? Because I want to take care of my limits.
Maybe I don't need to explain things about
post, but I do need to explain things about my company.
And just by adding the site map, boom, it read it.
Now, if I want to add manually some pages, I can do so here.
That's how easy it is. Okay?
If I add more, I can retrain the bot.
Now, aside from adding the website, I can also add some questions and answers.
So if I know that I get typical questions like, How do I set up my custom domain?
What is the price for this?
Do you have free plans?
Well, I have the question here and I have the response here.
Question, response.
Add these, boom, boom, retrain the chat bot.
That's how you're going to train it with this.
That is extremely super easy to set up
to get your bot working with actual information.
Okay, on the other hand, we have Orimon.
So Orimon, like I said, it reads the information from your website.
So in this case, this is the website, taskmaster.
N ed.
You got your careers and then you have these additional options.
You got the About Company.
Again, you can go a little bit extended here.
You can get other critical company
information so it knows what to respond with that.
Careers, help support contact, and then you can add a lock here.
So if you have a product added here, the price and description.
On the other hand, you can just go ahead
and add the product page and you're good to go.
You can add some frequently asked
questions just like you saw with the other one.
So you got your question and the answer.
In that case, this is great.
Another way that you can set up an Orimon is by training it.
So once you start capturing information,
you can train it and correct it when you are getting these messages.
That's something that you can't do on chat
base, but obviously you can work and add
questions and answers for this and do that workaround.
That's for the training.
Like I said, once you get both of these set up, you can start working on them.
In this case, let me add information here.
And then...
Oh, that's email.
So I'll add my email, I'll submit it and I can start the chatbot.
So in this case, I can ask it something.
For example, what services do you offer? Here we go.
That's going to respond over here and I'm going to do this over here also.
Now, these are different sites.
The one is for my SaaS Master and the other one is for my marketing.
Here we go.
We offer a variety of services, including blah, blah, blah.
Here's my email to continue. Here we go.
Over here, we got the option.
Now, something I've noticed is that it's slower on Orimon when it wants to respond.
So consider that.
Like I said, when we can fix the base
prompt, we can let it know that it won't go crazy talking about something else.
We have the option to customize it.
For example, I haven't customized it right now, so I'm going to ask it something
weird, something that has nothing to do with the side.
Okay, so I'm going to ask it how to fix
the light bulb, and I'm going to do this over here.
Now, here we go.
Oh, wow.
So this time it grabbed it, but it did go crazy a little bit.
But since we have the option to fix the prompt, you can avoid this at all.
But it did avoid it right now.
Over here, it doesn't know the answer.
It's super rigid, but it can get a little
bit carried off because we don't have the option to fix the prompt.
I mean, it's a simple fix.
They can probably implement that really quickly and there'll be a pair on that.
Now, when it comes to differences.
Now, on one hand, you have this. It's a chat bot.
You don't have a live chat, you don't have team members, and that's about it.
You have a super easy way to implement the AI chat responder for your website.
I think it's pretty cool in that sense because if you add your support pages
and all that, it's going to respond to everything that you need for that sense.
So for example,
how to customize the website, how to edit this, how to change the colors.
And if you have that information there, it's going to respond.
That's awesome.
But on the other hand, on Orimon, if you want to have a live chat, you can,
my chats, you can assign them, you can unassign.
You have team members, you got their training, you got lead capture.
Well, you have contacts over there also.
Your feedback and channels that you can add.
Well, channels is just like embedding them over there.
But there's a big difference in that sense.
So if you are looking for something super
easy to set up and respond right away questions that will help you reduce your
support questions, my go to would be chat base.
It's going to be super easy to set up and grab the information that you need.
On the other hand,
if you are going to need live chat and team members, go for this.
But if you want to use it just solely for the AI response, I wouldn't grab this.
I would go for chat base.
Now, like I said, each one of these in their time period
could develop something that would be interesting or on pair or even better.
I mean, Orimon can take the examples
of chat base and make it better and the other way around.
Chatbase can be better than Orimon if it grabs all that information.
So it's going to depend at the end of the day who has the best development
here and make something better of this product.
If I had to choose, I would go with chat base.
I like it more.
I like the way that it's super easy to add the information.
And it's a bit more expensive once you go
with removing the branding, having the open AI information.
That's something you don't have on.
So I would go for this in my point of view.
But if you need live chat, then definitely go for Aruem on.
If you want to grab these deals and you like this video,
I recommend that you check out my links in the description to grab them.
Well, that's a wrap.