Hi guys, David and David here, and in this video, we're going to explain what to do when
your iPhone keeps restarting.
When your iPhone keeps your restarting, one of two things is going on.
Either your iPhone is restarting every once in a while or it's restarting all the time.
So we're going to start with dealing with the basic issues that cause iPhones to restart
every once in a while and then we'll move on to the more complicated fixes.
And if you're in one of those scenarios where your iPhone is keeps you starting over and
over and over again, you might want to skip a little bit ahead in this video because the
first four steps aren't going to work for you.
But, step number one is to back up your iPhone if you can.
Right when your iPhone keeps restarting like this, it can be indicative of a pretty bad
software problem or a hardware problem.
So back it up while you still can.
Connect your iPhone to iTunes on your computer or do an iCloud backup.
Whatever works just back it up first.
Yep.
Our next step is to update your iPhone software.
How do we do that?
Well, let's open up the Settings app scroll down to General tab Software Update.
They'll check for an update.
I do have a software update available.
I won't download and install it now because then that'll turn my iPhone off, but tap Download
& Install.
It'll download the update, then install the update and hopefully they'll fix the problem.
This update also includes bug, fixes, and improvements.
Well, that is the problem.
That could be it right.
There you go.
So our third step is to make sure it's not an app that's actually causing the problem
and the way we can check this is by taking a look at the iPhone analytics on your iPhone.
So let's open the Settings app and then head to Privacy and then scroll all the way to
the bottom to Analytics and then take a look at Analytics Data.
This is a pretty technical list.
I want you just to scroll through this list and see if anyone app starts to appear over
and over and over again.
You don't really need to know much about it.
But if you see the same app just repeated and repeated and repeated there could be a
problem with that app.
So I noticed that the top of your David had some ESPN issues go back up there ESPN scores
widget, right?
That could be the problem right?
There could be.
a problem.
Generally these problems don't cause your iPhone to restart, you might be using an app
and then you're right back on your iPhone's home screen.
You're like what happened the app disappeared?
That's an app crash.
Yep, but occasionally it can happen.
So if you find an app that's causing a lot of problems on your iPhone.
I recommend deleting the app and reinstalling and downloading it from the App Store or just
to be safe.
Why don't you close out of all the apps on our iPhone right now just in case one of them
crashed to do that iPhone 8 or earlier, double-press the Home button.
iPhone X: swipe up from the bottom to the center of the screen.
iPhone 8 or earlier you're going to swipe right off the top of the screen.
iPhone X first press and hold until the minus button appears.
Then, swipe up.
Apps are closed.
Our next fix is going to be to Reset All Settings on your iPhone.
This is kind of a Magic Bullet that solves a lot of iPhone software problems and it's
a good in between step between just uninstalling an app.
Let's say and erasing everything on your iPhone and setting it up from scratch.
How do we do it?
Go to the Settings app, and then we're going to go to General scroll down to reset.
We're going to tap Reset All Settings.
Basically, it takes everything out of the Settings app.
So you are going to have to set up your wallpaper again for instance and reenter your Wi-Fi
password, but it's not going to delete any of your personal data from your iPhone.
Yep.
So you enter your passcode, tap Reset All Settings confirmation, your iPhone will turn
off reset turn back on.
Hopefully this solves the problem.
If it doesn't our next step is to eject and reinsert your sim card, right?
And so to do this, we're going to have to pop open the center and the side of your iPhone
using the SIM card ejector tool that we forgot to get it's right here.
Don't worry about it.
There it is.
All right.
So on the side of your iPhone, I like how you let me do this not that hard you can use
a paper clip.
So all we need is a little paper clip, but you can put this in the side of your iPhone,
press down out pops the SIM tray.
So your sim card contains your telephone number essentially.
It's what allows your iPhone to connect to your carrier.
If you take out your sim card and your iPhone stops restarting then it was a problem.
With your iPhone's connection to the carrier.
So sometimes just taking it out and putting it back in again will solve the problem if
it stops happening when you take it out but reappears once you put it back in however,
it's time to take a trip to your carrier and replace your sim card.
A lot of times that will solve the problem.
Yeah, if that doesn't work, don't worry.
We still have one more step and that is the DFU restore a DFU restore is the deepest type
of restore that you can do in an iPhone.
If a software problem is causing your iPhone to restart a DFU restore is going to fix that
problem.
So we have a great video above in a card and below in the description.
We have videos for the iPhone 7, 8, and X.
This is the go to fix for Apple text to bring it to an Apple Store before they'll decide
it's a hardware problem.
They'll try a DFU restore.
So try it yourself if it doesn't work and you still have this problem.
It probably is a hardware problem.
We have multiple repair options.
First of all, there is the Apple Store if you have AppleCare+ branded local Apple Store
schedule employment first though.
We also recommend Puls third-party repair company will send it to you fix for iPhone
on the spot.
So that's what to do if your iPhone keeps restarting.
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