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hello its Matt and welcome to
collaboration coach in this video I'm
going to show you how to allow guest
access to Microsoft teams this is
something that I get asked about most
often on the channel comments and it's
where people try to add guests to their
team but they see this message we can't
find any matches this is usually because
guest access is not switched on for
teams before we start should be clear
that guest access is something that you
switch on for everyone in your
organization so you need to be a team's
administrator to complete this tutorial
first of all let's look at how teams
reacts to inviting a guest when guest
access is turned on this is how it
should work so what I've got here is two
different teams organizations side by
side and I'm going to show you how it
looks in one when it's turned on and how
it looks in the other when guest access
is turned off to add a member I go to
the ellipsis next to the team name
choose manage team and then I press the
add member button
when I do that I can type the email
address of the guests that I want to
invite to my team
once I have typed the full email address
it will offer to add that email address
as a guest so I can now click on that
and then add that member which will then
send an invitation to that email address
inviting them to be a member of my team
now let's compare that to another
organization where guest access is
switched off
so now I've switched to my second
organization where guest access is
switched off so if I now type in the
email address that I want to invite
you'll see instead of the offer to
invite that email address I see
we didn't find any matches so what
change do we need to make to allow guest
access the change is made in the team's
admin Center and this next part needs to
be done by your team's administrator
in the teams I'd been sent to here and
I've gone to the org-wide settings and
the guest access page and you'll notice
that the allow guest access in teams
toggle is set to OFF so turn it on is a
simple toggle to on
you'll notice that there's some other
settings down here that you can
configure but they're not necessary at
this stage therefore fine-tuning what
access do you want to give but just to
allow guest access all you need to do is
switch that toggle to on I'll put a link
to the URL that your administrator can
go to to access this page in the
description once the administrator has
made that change they just need to
scroll down to the bottom of the page
hit the Save button and then that change
will take effect now notice at the top
here it says we've saved the settings
and it can take between 2 and 24 hours
for the change to take effect now in my
experience it doesn't usually take the
whole 24 hours it will usually take two
or more but it's unlikely it will take
24
so it's about two and a bit hours later
and I've gone back to teams and I'm
going to do the same action again so I'm
going to go to the manage team page from
the ellipsis here and then I'm going to
hit the add member button when I do that
it asked me to type an email address
that's the full email address of the
guests that I'd like to invite and this
time because guest access is turned on
we see the option to add the email
address as a guest if I choose that now
it will allow me to add it to the list
and then it will send an invitation to
that user inviting them to come and
collaborate within my team thanks so
much for watching
that's how you enable guest access to
Microsoft teams
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