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Nalina Athyantha: Now work.com allows leaders to enable fast decision making,
to guide the re-entry process into the workplace.
And reimagine your organization in this new world.
Now for employees like me,
my journey back to the office will start with a regular wellness check.
Now, this is all built on Salesforce surveys, and
a regular wellness check enables every employee to assess their health status.
And attest to their wellness easily on their mobile device from home.
Now these templates are completely customizable,
to adhere to any country's laws and regulations.
So here, we can see that the wellness check questions from organizations like
the World Health Organization are here to capture the right and
appropriate information.
So we can understand if an employee is well enough to return to work
while respecting employee privacy.
Now this is very important because we want to make sure that we're adhering to
every single rule and regulation from various countries.
Now once I submit my survey, we got the information updated into
the command center where an operations manager can confirm my qualifications.
Now this data is stored securely in the platform and can be leveraged by shift
management to ensure that we can help schedule qualified employees.
So when I'm cleared to return to the office, I get a notification from
Salesforce mobile to select when I want to come into the office.
Now this all feels real, right?
So now I can see my colleagues in person very soon.
Now I can simply identify which shifts out of the available times
I can come in during the week.
And this provides flexibility for employees who are caring for children, and
family members, or balancing other obligations.
But it's not just my input, but it's input from all of my employees, and all
of my colleagues to ensure that critical coverage and projects are prioritized.
So we have the right balance, the various teams in the office all at once.
So here we're looking at the Shift Management console where this
all comes together.
Now the Shift Management console is powered by
the Lightning Field Service Management and Scheduling Optimization Engine.
Now that's a bit of a mouthful, but what that means is an operations manager
can view the available employees by department or function.
And manually schedule shifts, and
then quickly optimize schedules in a few clicks using schedule optimization.
So by coordinating employees shift times and scheduling them to arrive in staggered
intervals, we can ensure that we're adhering to social distancing guidelines.
Now the operations manager can make manual changes and re optimize as needed.
And we can even get more granular looking at the building, the floor, and
even down to the individual desk where employees are scheduling shifts.
Now here we're looking at a screen where we have fast forwarded later
into the week.
Now I can see when I can arrive into the office.
I can see all of my arrival windows and I can quickly tap to confirm, or
edit the timelines as needed based on what works for me.
Now many of us recall or the morning rush going into the office.
For me, I usually had a frappe coffee in one hand,
a gym bag in the other while trying to squeeze in to the first lift available.
But today we look at crowds a bit differently.
Now this arrival window ensures that we limit the number of people
entering the building lobbies and lifts at one time.
So we can respect social distancing guidelines.
Now once confirmed, I get a boarding pass like here.
Now it's summertime and
I'm a little sad that this boarding pass is not to go to make a note.
But in this new world, leaving my room for
my workplace will feel pretty close to a vacation.
So let's jump into the command center.
Now the command center is actually the view that any operations executive can
see, to ensure that we can navigate safely going back into the office.
So whether you're in a global organization or
only have one location, this command center can flex to your needs.
So this is a reactive dashboards.
So we see on the right we have an operations feed
that's providing a holistic view of steps taken during the pandemic.
To provide visibility across the company,
allowing you to take action based on the latest steps.
Now we're bringing the power of Tableau right here into the command center as well
with trusted, relevant COVID-19 data at a country, region or local level.
So you can make decisions based on both employee and
public health trends, and data.
Now you can even see my Trailhead's trail tracker in the command center.
So you can verify all returning employees have received the appropriate training
ahead of coming into the office.
Because we all know that people are the most valuable resource of any company.
So with work.comm and
my Trailhead, you can create fun, easy training modules for your employees.
Whether that's guidance on new procedures that will be implemented when
they return to work.
Or re-skilling for roles and functions as we enter this next normal.
Now in Trailhead,
employees can see all of their assignments and learnings front and center.
In this case we see a work.com model, and
here's how we can get readjusted to coming back into the office.
Now companies can leverage templates like this to easily adjust getting back
to the office.
And these are really easy to navigate.
So they're really simple,
do it yourself modules where you can read through these lessons.
I'm a very fast reader.
So I'm going to go through this very quickly, complete the quiz.
And just like that, after completing the quiz,
I am prepared to return back to my office.
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