Hello everyone. And welcome to my channel. My name is Maria and on, my channel,
I create videos around everything nursing. I have a handful of lifestyle
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It's such a fantastic resource. Let's just start. What is care?
Care is basically the nature of what we do. We help to care for our patients.
We help to care for members of the wider public.
And it's important that when we do care for patients,
we're caring for them in a way that they would like we're caring for them in a
way that is dignified.
Going back to a previous point in terms of caring for patients in a way that
they would like how you would care for patient A is very different from how you
care for patient B. Why?
Because it is not a one size fits all I know sometimes in hospitals it might
feel like that. And I guess in some cases, unfortunately it is, but care.
Isn't a one size fits all.
What we are trying to do is create personalized care plans for people because
when care plans are personalized,
we know that it is more effective for that particular patient care.
Doesn't only mean delivering high quality care.
It means consistently delivering high quality care,
we can look at ages whether the patient is 2 whether the patient is 37,
whether the patient is 59 or whether the patient is 101,
we want to make sure that we consistently deliver high quality care.
And one way that we can do that is if we are non-judgemental as nurses,
age is a very easy number to look at when I'm trying to
explain consistently delivering high quality care.
We also want to see high quality care across the different fields
nursing, whether it's mental health nursing, whether it's, um,
adult nursing, learning disability, pediatric nursing,
we want to make sure that we deliver high quality care.
Whether the patient is a black patient, whether the patient is a white patient,
we want to make sure that we deliver high quality care,
whether the patient has taken drugs several times in the past,
whether the patient, you know, has self-inflicted injuries, whether the patient,
you know, never complied with their medication in the past,
whether the patient was born in a UK or born in a different country,
whether the patient makes a million pounds a year,
or if they make 10 pounds more or if they make zero money a year
We want to make sure that the care that we are delivering to patients is
consistent. If we look at the culture of care as a whole,
and we look at the kind of unwanted variation in health care,
we know that care and quality. One of them, the next C is compassion.
That involves empathy,
sympathizing with people and just basically being kind and being nice to people,
not just your patients, but also being nice to the people that you work with.
Because I think sometimes people forget that like, yeah,
you can be nice to patients,
but if you're being horrible to people that you're working with, then like,
come on, like there's no need everybody's working.
And together that also means treating people with respect and treating your
patients as humans. Patients are humans.
They're not diseases referring to patients as the diabetic one or the one with
lung cancer or the person in bed, one E or the patient in bay D.
It also involves being kind and empathizing with what people are going through.
Sometimes I look at patients and I'm thinking like, wow,
when I read that past medical history,
when I just look at all the Cannulas and all the lines and all the drains and
everything that got attached to them, I'm thinking like, wow,
like if I had the life that you had, if I had the experiences,
if I experienced what you experienced, if I was in your shoes,
how would I react?
And most of the time is like for what you've been through and for what you are currently
going through, like, you're actually doing a fantastic job.
Like you're actually doing a fantastic, fantastic job.
I know sometimes they may be stropy Sometimes they roll their eyes,
but it's like, really like, if it was any one of us, you know,
it's very easy for us to say, Oh, the patient was being rude or, you know,
the patient's being difficult. What is a difficult patient?
When you're put in a situation where you've got people prodding and poking you
where you can't even live a normal quality of life,
like how would you expect anyone to behave? How, how, how,
and at the same time,
I do want to say that it doesn't mean that you should tolerate abuse,
best believe if you swear at me and I've told you not to,
and you continue basically, but I will do a Datix on you.
It doesn't mean compassion in nursing practice. It doesn't mean tolerating,
you know, XXX from anyone.
It doesn't mean that it doesn't mean tolerating XXX from patients.
It doesn't mean tolerating X, X, X from the people that you're working with.
Be nice, but don't be a mug. When I think of competence for me,
I feel like competence is probably the easiest one to understand just because
it's in every single profession and competence,
the first thing that comes to mind is, you know,
knowing what it is that you're doing,
that means attending the university lectures as a nursing student,
as registered nurse, it means that,
you know what it is that you're doing for your patients. For example,
I do have a video talking about what was I talking about?
I was talking about the 10 rights of drug communication,
the 10 rights of drug administration that comes under the scheme that comes
under the headline of competence, knowing what you're doing, knowing what is,
and what isn't the best treatment options for your patients.
And also being able to relay that to a level
of English or a method of communication that they will
understand and tailoring that to your patient.
I do want to quickly say that obviously, because of how I, the video,
it may come across that, you know, each C exists on its own. No, they don't.
They're all intertwined. They all work together.
We're bringing it back to communication is making sure that we relay information
to the patients. But like I said,
relay that to them in a way that they can understand it also means gaining
informed consent. It also means not making assumptions.
Don't assume that just because they did it one day,
they're going to want to do it another day communication.
In nursing practice also involves, you know, also includes, sorry, um,
documentation.
And that is something that I know that me and myself need to work on.
And you know, I probably some of you guys also need to work on as well.
It also means documentation, making sure that you're documenting, um,
the relevant information at a timely and also at a
in an appropriate manner. Don't just look at health care individually.
I always say it's health and social care health
and social care.
We have to make sure that we try our best to maintain the communication between
both departments and in a sense, see, as a whole,
because I'm sure a lot of you guys who are maybe already nursing students,
or when do you become a nursing student guaranteed. You will come across.
So many patients who have had a fall at home.
They were on the floor for like three days,
no one called no one came to visit to see how they were.
It was only because the postman looked for the letterbox and saw an old lady or
an old man on the floor and called the ambulance or the police now,
you know, patient has been taken to the hospital. Patients recovered, you know,
all of that stuff.
That acute complaint is the acute problem that they've had has been dealt with.
They're fine. They're no longer dehydrated all their electrolytes are fine.
You know, the patient's ready to go home, but are they ready to go home?
Can't go home because their home hasn't been adapted.
Now it is no longer a health issue. It is a social issue.
And now the patient's in hospital for like an extra week an extra two weeks
an extra three weeks because of the social issue. So yeah,
it's making sure that we try our best to keep health and
social care together. Previously,
a lot of people saw them as two separate things,
but they're not two separate things. Keep them as closely together as we can.
And you know, some people are, I'm sure someone's going to argue, Oh,
but I'm just a student now. So I'm just a registered nurse. How, how,
how do I try and combine health and social care together? And one way could be,
you know, making sure that we're doing appropriate assessments on patients.
For example, if a patient really is an assistance of two please,
don't say that they're an assistance one,
if a patient walks with a Zimmer frame,
but they don't have those in a frame with them,
making sure that we're involving the relevant people early on having the courage
could, it could be something as simple as actually the patient really isn't an
assistance of one. They're actually like an assistance or two or three,
having the courage for your own practice could be like, Oh,
actually I'm not that confident with doing X, Y,
and Z. I'm not confident with administer in this IV medication because X,
Y, and Z, I need some help. That's what courage means.
It doesn't just mean advocating for
our patients and the people that you're working with,
it also means advocating for yourself.
And I feel like I also feel that to be courageous in nursing practice,
you also have to be a reflective individual.
Don't wait for your three year revalidation.
Don't wait for that reflective nursing essay.
Before you actually start thinking about, you know, this is where I'm at now.
This is where I want to be. This is where I was in the past.
And this is how I'm going to make the changes.
Don't wait for somebody else to tell you to be reflective. We should, you know,
be reflective individuals at the end of the nursing shift think, wow,
Am I happy with myself? Am I not happy with myself?
Why? What's one thing that I would have changed about that shift and why what's
one thing that I would have added to the shift and why what's one thing that me,
myself, I could have improved upon and why things like presentations at school.
That also means being courageous.
If you've got a presentation and you're so scared that you don't go up and
present like that as a courageous. Cause if you can't do a presentation at work,
then how are you going to approach your ward manager and saying, Hey,
can I have some annual leave? How are you going to approach your doctor and say,
Hey, that prescription is completely wrong. Can you change it?
How are you going to approach the health and social care team and say, Hey, um,
the assessment that the previous nurse has done is out of date, can I date it?
You need to be courageous in your nursing practice. The final c
that we are going to talk about is being committed,
being committed to your patients throughout the shift,
whether it is eight o'clock in the morning or eight o'clock in the evening.
I know it's really hard if you're doing 13 hour shifts,
but being committed throughout the entirety of the shift,
that is something that I have myself has recognized, um, commitment.
Also being, being committed to your nursing practice, not calling in sick,
because I don't know. You just can't be asked to go.
Work its so annoying when people do that.
Because when you call in sick for silly reasons,
because the team doesn't know whether the reason is legitimate or not,
they just have to take your word for it.
But when you're calling in sick and you could have actually gone to work,
it has an impact on the other members of the team. But at the same time,
like I said, being committed to your patients,
being committed to people you work with, but also being committed to yourself.
You don't want to over work.
You're turning up to your shift on time is a sign of commitment. Think about it.
If you've got a nurse who is always late,
like she's always 20 minutes late for her shift,
people are gonna start questioning your commitment. Like, why are you here?
If you're always 20 minutes late consistently for no good reason.
And then when you walk in, you've got a cup of coffee and croissant in your hand,
commitment also involves things like doing your mandatory e-learning.
If you've got any mandatory,
e-learning you then try our best to make sure you get it on time. So, yeah,
that's some examples of commitment. I'd really appreciate it.
If you gave this video a like, and also if you subscribe to my channel,
if you want me to do, you know, another followup video to this,
what I look at each 6C
individually and give you examples of what that looks like at every level of
nursing, then make sure you give this video a thumbs up,
comment that in the comments box below, and I'll see you guys in my next video.
Bye.