how to troubleshoot a bidet seat that won't spray
is your bidet giving you trouble
perhaps is not functioning after some time of use or you just bought your
bidet and it doesn't seem to work properly regardless of the situation the
following video will set you on the right path to getting your bidet
troubles resolved
this guide will help you troubleshoot an electronic bidet
seat that won't spray has an intermittently working remote control or
simply does not function anymore
before starting your troubleshooting you will
want to have a few things handy paper towels or a few sheets of toilet paper a
small cup or Bowl to block the water stream replacement batteries for your
remote control step 1 unplug the bidet seat for 30 seconds and then replug the
first thing we want to start with is a hard reset unplugging the bidet seat for
about 30 seconds and then reap lugging will restart the unit including the
internal mechanisms
similar to a computer a simple reset will sometimes
solve small issues with bidet seats where components may have become out of
sync over time
if a hard reset solves your issue
great
if not then proceed to step 2
if your bidet appears to be off and the
seats normal power indicator lights are not on
despite being plugged in
you'll want to make sure that the GFCI outlet or the
electrical circuit is not tripped test the outlet using a phone charger or lamp
to make sure the outlet is getting power if you've confirmed that the outlet is
working but the bidet seat won't power on you'll want to contact the
manufacturer for further assistance
if the outlet is not working you'll need to
reset the outlet or circuit before you continue troubleshooting
step two trigger
the bidets occupied seat sensor
all bidet seats have some sort of occupied
seat sensor this prevents the seat from spraying while no one is seated to make
testing easier we're going to trick the seat sensor into thinking someone is
seated most bidet seats on the market use a skin sensor in the four to five
o'clock area of the seat some models have a sensor in a different area and
some have their own unique method like an infrared sensor
Toto wash let's use a weight sensor
if your bidet seat has a skin sensor we can
trigger it using a wet piece of paper to simulate skin contact
first take a folded paper towel or a few sheets of toilet paper and get them nice
and wet under your sink
now standing in front of the toilet and looking down at
the seat imagine a clock face overlaying the seat place the dampened paper in the
four to five o'clock region of the seat at this point you should hear a bit of
water release from the nozzle and drip into the bowl this is a good sign as the
nozzle has just cleaned itself and usually means the sensor is triggered
some models have an indicator light that shows the sensor is triggered if you
have a total washlet or other bidet model that uses a weighted seat sensor
will have to trigger it using another method with the seat down press your
hand down on the seat near the left rear hinge you should feel a click
you'll need to press here and hold it down in order to trigger the seat sensor
step 3
test the remote before we start replace the batteries in your remote control
with fresh name-brand batteries
with the occupied seat sensor triggered stand in
front of the toilet take the remote control in your hands not mounted and
point it at the seats receiver if your bidet has a side control panel instead
of a remote use those buttons for this test try to activate the warm air dryer
on the remote control if this works press stop next proceed with trying the
rear wash function before you press the wash button prepare to cover the nozzle
with a cup or simply a free hand we don't want you getting sprayed in the
face if the wash function works proceed by trying out other features like nozzle
position and pressure adjustments to make certain your seat is fully
functioning then you can stop the wash if the functions are not working repeat
these same steps once more while seated on the seat to ensure that the skin
sensor is triggered during this part of the test we want to make sure your
remote is pointing at your seats ir sensor take the remote control and point
it in an exaggerated fashion over your right shoulder directly at the ir
receiver the signal from the remote control needs to be able to bounce off
walls in the ceiling in order to reach the receiver certain
situations like when a toilet is within a separate water closet room or if the
user has a wider body will give the bidet seat trouble in receiving the
signal if the remote control only works during this test and not during your
normal operation it likely needs to be repositioned from its current mounted
position if these steps do not work proceed to step 4
step 4
test the auxiliary buttons the next step is to determine whether you are having a
remote issue or a seat issue most bidet seats that are controlled by a remote
control have a small panel of basic wash functions located on the seat itself it
may be located on one of the sides of the seat or at the top with the occupied
seat sensor triggered try pushing the rear wash button on the auxiliary
control panel not the remote if the units praise then this may be indicative
that the remote control itself is the issue if the bidet will not spray try
this step once more but this time sit on the seat if the auxilary buttons do not
function even while seated then there may be a more complicated internal
problem if the auxilary buttons do not function even while seated move on to
step 5 make sure the bidet seat is properly mounted but day seats attached
to your toilet bowl via a mounting bracket the seat slides into this
bracket and locks in place if it is not 100% fully locked into this bracket it
will not function properly try pulling the seat forward toward the front of the
toilet does it move if so it's not locked in is the back of a bidet
touching your toilet tank if so it may not be fully locked in to troubleshoot
this let's slide the bidet seat completely off the bracket first press
and hold the seat release button and slide the bidet seat forward a few
inches with the occupied seat sensor triggered try pushing the rear wash
button on the auxilary control panel if the unit sprays great looks like we
found the cause try to slide the bidet seat back into the bracket making sure
it fully locks into place if the back of the bidet seat hits your toilet tank you
will need to reposition the bracket a little more forward on your toilet bowl
loosen the bolts adjust the bracket and then retighten if the bidet seat is
still not responding or working contact us our team here at bidet King is more
than happy to help you with your issues simply call us at one eight eight eight
888-310-4511 or email us at support at bidet King .com
and we will happily assist you further