hello hello hello everybody my name is steve ford
welcome to your english lesson today we've got a great lesson to help all of you who
need more english when you're in a video conference call so are you ready let's go
frozen blurry your camera's off can you turn on your camera
sorry i didn't catch that come again
your mics on mute can you unmute your mic can you turn up your mic turn down your mic
i'm getting some feedback so many people nowadays are using video conferencing
whether it's this software or that software and many times some things can go wrong during
a video conference call and i'm here to help you so that you can use the right
words at the right time when you're in that call one of the first things that we have is when we
have video problems so for example if you see somebody's camera doing this then you can say
your camera's frozen this can be for a number of reasons usually it's the internet connection
it's a little slow it's lagging behind or it can also be that the person's laptop is just too
old another common thing to happen during video conferencing is that maybe you can see the person
but it's like they're underwater and we say that your camera or your image is blurry blurry so that
might be a new word for you but it makes total sense to native speakers if you say your camera's
blurry another common problem is that the person's camera is not turned on your camera's not on
an opposite problem and a little story i heard this from somebody is that there was a big meeting
very formal and this one woman she didn't realize that her camera was already on she was kissing
very passionately her husband and everybody in the conference was like hey hey your camera's on
we can see everything so you want to be careful if your camera's on or if your camera's off
the audio there are many things that can go wrong with the audio in a video conference call
the first one of course is when somebody hasn't actually turned on their mic and they need to do
that or it could be that their mic is muted so if you're asking someone you could say can you unmute
your mic another common one is you're breaking up well breaking up breaking up with my boyfriend my
girlfriend no no this breaking up means that the sound is not continuous that it's cutting
and i really recommend you use this one we use it all the time as native speakers all you need
to say you're breaking up of course it could be the volume of the person's microphone and you
could say i can barely hear you i can almost not hear you and probably you're going to want to ask
the person can you please turn up your mic turn up increase the volume great phrasal verb can
you please turn up your mic now if the mic's too loud and i've had this happen especially
with those headset mics i remember that i had one meeting attendee who always like for two months he
kept the microphone right near his nose and during our conferences you could hear this breathing like
and you know i i asked the guy i say hey your microphone's too close
i can hear everything that's going on with you can you please put your microphone down a bit
another common one it's a pet peeve of many people who are the meeting organizer
is when there is feedback or echo so that's when i say something something
what was that and the worst for me is when i laugh so i'm like and then i hear it again
i hate that i don't know about you but that's a huge pet peeve i have i don't
want to hear myself laughing twice so you could ask the person do you mind using your headset
another one that commonly happens has more to do with the person who is speaking
it's them and we could say for example that if a person is speaking too quietly can you hear
me then you could say please speak more loudly there's a nice way of saying that you could say
could you please speak up speak up that means to speak more loudly could you please speak up
sometimes people speak too quickly sometimes they have a little bit of an accent and when you mix
those two together it can be a recipe for disaster nobody understands what they're saying so what you
can ask the person is come again can you run that by me again sorry i didn't catch that all of those
are very nice ways to say to the person i don't understand a word you're saying okay everybody
so we're going to listen to a dialogue using all of this vocabulary so we can see
how it works in action hi john it's jerry here oh hey jerry i wanted to go over those numbers
from our last meeting okay but just to let you know i'm i'm using wi-fi at the hotel
okay so let's just see how it goes did you well the first thing i wanted to
no i'm sorry jerry you're you're frozen come again no worries i think it's the hotel wi-fi
but what i wanted to say was that the numbers aren't exactly what i we thought they were
no jerry now you're breaking up and your camera is blurry too
jerry jerry jerry i think that your mic's on mute can you unmute your mic
oh there we go yeah i i actually what i did was i
unplugged the headset any better so i think this is the right thing that we have to do
no now jerry i'm getting a lot of feedback i can hear everything that i'm saying twice oh but it's
fine for me i know i know but i'm hearing everything yeah yeah that's not gonna work
jerry jerry oh i think we got cut off okay everybody i hope that you enjoyed this short
and sweet lesson about target vocabulary that you can use for video conferencing you can practice
it as much as possible because native speakers use this all the time and if you would like to
subscribe to my channel you can do that here you can watch more videos here you can follow
me on my social networks i will also be putting a quiz up on my website so that you can practice
some of this vocabulary to remember it and i hope to see you in our next english lesson bye for now