Hi guys, David and David here from payetteforward.com, and in this video, we're going to tell you
what to do when your iPhone speaker is not working.
And this is one of the most common problems that happens when you're a tech in the Apple
Store and most of the time people come in with a problem and they assume that there's
something wrong with the actual Hardware of their iPhone, but that is not necessarily
the case.
So don't just assume that there's something wrong with your speaker need to have it replaced.
So you need to know how this all works the first thing that happens whenever your iPhone
plays a sound is the software has to register that that's happening.
The software is like the brains of the operation and then if the software says play the sound
then a signal gets sent to the hardware itself the hardware place the sound so the software
is what we always troubleshoot first, especially in the Apple Store because the software you
can probably fix that at home.
I'm sure that you can if you follow the instructions that we're going to go through if it does
turn out to be a hardware problem, then you may have to have your iPhone repaired.
But if you go to an Apple store, I guarantee you what they'll do is they'll try to fix
the software first and then they'll get The hardware stuff so it doesn't make any sense
for you not to do that totally and that's probably your watching this video.
So the first step, you know, we always check and this happens all the time to check the
silent ring switch.
Yep, just to make sure that its flipped to the front position.
So if you see orange it's in the silent position if toward the front of your iPhone all towards
the screen and then especially if you have a case on your iPhone, so a lot of people
have these big bulky cases, they may not even know that there was a switch in pretty much
every single time.
I put my case in my iPhone the ring silence which gets repositioned important to make
sure that that's you know, pull that forward try playing a sound again.
Yeah, if that doesn't work, we're gonna move on to the next step make sure the volume is
all the way up and that's pretty easy to do.
Just press that volume up button, right?
Hold it down.
It'll zip right up and as you can see volume is now all the way up on iPhone and so let's
also just demonstrate what it could say something's wrong if you're doing this and it says headphones
instead of yeah, then your iPhone Stuck in headphones mode and that's a separate issue
that we have a separate video for right and so we'll link that below and if you are seeing
headphones right there and it's stuck in the volume slider isn't working go watch that
video.
You're done with us here.
Yeah.
So moving on to the next step after you make sure that your iPhone is not stuck in headphones
mode.
We need to make sure that the sound on your iPhone isn't playing somewhere else in this
happens all the time.
So if you have a Bluetooth headset and you use it in the car, let's say your iPhone could
be connected to the headset.
Even if you're in the house.
Yep.
Similarly, if you have a Bluetooth speaker, if you're using Apple TV can be playing there
anywhere.
Your iPhone is connected wirelessly sure could be sending the sound there.
And if the volume is down your TV, let's say you have an Apple TV, you gotta hear it.
All right.
So make sure that your iPhone is disconnected from all external devices check real quick.
The easiest way to do it is to swipe up from the very bottom of the screen to open control
center.
If you have an iPhone X, you can swipe down from the upper right hand corner, then press
and I music and then in the upper right hand corner this little window, you'll see the
error the airplay button looks like a triangle in the three little circles circles tap on
that and that will give you a list of places where you can play sound from your iPhone.
And as you can see there's no check mark next to Apple TV or David's Apple TV, so sound
is not playing from there.
Yep.
It's only coming from my iPhone and make sure that iPhone is selected there just tap on
that and then go ahead and try to play sound again.
Yep.
So after that happens if your iPhone is still not playing sound yet speaker.
Yep, the speaker networking get the volume is all the way up headphones aren't connected.
It's time to restore your iPhone.
Yep, and restoring your iPhone takes all the software off your iPhone and puts it back
on and there's a special type of restore that we recommend if you restore a great video
on that will link it to it below but we'd recommend backing up your iPhone before you
do a dfu restore.
Just you don't course, right every time you restore your iPhone, you lose all of your
data and the dfu restore is important to do in this case.
The F in the DFU in that stands for firmware and the firmware is what can cause this problem
because firmware sort of the software that lives in between the software and the hardware.
So in between soft and hard, it's firm.
There you go.
We got to do the device firmware update.
We have the dfu restore and check out that video link below in the description.
So we've done the dfu restore speaker is still not working.
I phone what do I do now?
Time to get it repaired?
Okay iPhone is under warranty go to the Apple Store.
Yep.
It's probably something that they can fix for I don't want to say for free because if
it is damaged in any way if there's liquid damage, which is a common issue that causes
this problem.
It may not be covered.
Right but especially if your iPhone's under warranty or if you have a player plus it's
always a good idea to go there and if Apple isn't gonna help you out.
Try Puls - we really like Puls.
They're and demand iPhone repair service to you to your home or office fix your IPhone
send someone to you in less than 60 Minutes sometimes less than Apple.
Yeah lifetime warranty, which is better than Apples warranty and they do great.
Work so generally we recommend sticking with the bigger establishments because they guarantee
their work in a way that the smaller stores use right hand.
So that is what to do in your iPhone speaker is not working.
Thank you guys for watching this video leave a comment down below if you have any questions
and don't forget to subscribe to this channel for more iPhone videos.