Hello there. My name is Richard McMunn from the police recruitment website, How2Become.com.
And in this tutorial, I'm going to help you to pass your police officer interview by focussing
on answers that are relevant to the interview questions based around the competency of PUBLIC
SERVICE. Now, this video forms part of a FOUR VIDEO SERIES and the remaining three videos
on YouTube can be found in the description below this video. I have placed the links
to the other videos in there for you. Please do make sure you watch this and then check
out the other three videos, because they will certainly help you to pass the police officer
selection process interview! Now, there are four typical police officer competencies and
values that are: INTEGRITY, which I've covered in another video, PUBLIC SERVICE, which is
going to be covered in this one, IMPARTIALITY and also TRANSPARENCY. I cannot stress enough
how important it is to make sure that, in your preparation for the police officer selection
process, you demonstrate your ability to meet the requirements of each competency in everything
you do! So, if we look at the competency of public service, this competency is linked
to the values of respect and selflessness. All police officers must act in the best interests
of the community they are serving. And as a police officer, you will be required to
always work towards the best possible outcomes for society and carry out your duties responsibly
and professionally at all times, which is what we would expect police officers to do
as members of society. You will need to work in the best interests of the public and provide
outstanding service in everything you do, both by working with other police colleagues
and also with wider organisational stakeholders, such as the fire service, the local authority,
the ambulance service, etc. So let's now take a look at a number of example. Police officer
interview questions that are focussed on the core competency of public service. I will
give you a number of sample interview questions that I recommend you prepare for. I will give
you an answer for one of the questions, and I will tell you where you can download the
remainder of them. So the first question we want to look at is: Tell me about a time when
you considered how someone else wanted to be treated whilst interacting with them? This
is a challenging interview question to answer. Tell me about a time when you considered how
someone else wanted to be treated whilst interacting with them? Here is my sample answer for you.
“I was working in an office in a previous role and a new member of the team joined who
was from a different background to myself. My supervisor asked me to show her around
the office and also teach her the requirements of the role for the first 14 days of her employment.
Her English was excellent. So I started off asking her if there was anything I needed
to consider whilst communicating with her, and also whether or not she had any specific
needs. She informed me she was dyslexic and that she would need more time to learn everything
I was showing her during that 14 day period. I immediately took this into account and I
reassured her I would not only take my time when explaining everything, but that she should
tell me if I was going too fast or if she needed me to explain anything else in a clearer
manner. This approach worked really well, and at the end of the 14 day period, my colleague
knew exactly what she needed to do, and I also reassured her that I was there to support
her in her role moving forward.” So, that's a really good answer! It uses the process
of situation, task action result, the STAR technique, and that is a great way to structure
your answers to the competency police officer interview questions. Let's take a look at
a few more and then I'll tell you where you can download the full set. When have you worked
as part of a team to complete a difficult task? That forms part of public service. Describe
a time when you treated someone fairly, regardless of their situation or their circumstances?
Explain a time when you gave credit to someone in a team situation? Explain a situation you
are in where you tailored your style of communication to be respectful to others? Tell me about
a time when you had to adapt your style of communication to get your message across?
When have you worked as part of a team to complete a difficult task? Describe a time
when you provided excellent service? If you want to download the answers to all of those
questions and my full set of four competency interview questions and answers: transparency,
impartiality, integrity. And public service… If you click the link in the top right hand
corner of the video, it takes you through to this page here on my website, How2Become.com.
There's more information and tips on there for you. If you scroll down to the bottom,
you can download the full set for just £17 plus vat, which in my opinion is an exceptional
investment in your career preparation. I hope you have enjoyed that? Don't forget to SUBSCRIBE
and hit the LIKE button. By liking the video, that tells me you enjoy the content and I
will then dedicate more time to creating it for you. Thank you for watching. And I wish
you the best for passing your police officer selection process interview. Have a great
day.