Hi, a question we seem to get asked all the time
is how long is to take for plans comeback
from Dial Before You Dig.
Now, our common response is, its 48 hrs.
With the majority being automated these days
She getting back a lot faster than that
Today, it's a.. it's raining outside
I cant really do much out there
so I thought I'd set up a little video camera here
and film my self
Actually doing an online request
and this way you can see first hand
how long it really does for plans to comeback.
So stick with me, hopefully this plans shouldn't take too long
to come back and let's see how we go.
Okay, so let me just log on here, just give us 1 sec
now, this isn't a tutorial on how to use
the actual Dial Before You Dig website.
I'm assuming if you're watching this video
you have done the Dial Before You Dig request
in the past and you do know how to use the website.
So let just ah, okay, next
I think we should try a high street,
let's go High street, Belmont
There it is down there
Actually if we got the rules isn't right
There's should be a bit to stuff up there
So as I say this isn't a tutorial on how to log your request
If you haven't logged one before, go to their website
their address is www.1100.com.au
They've got some good user friendly guides
on how to put requests in
Okay, so this is the screen I want to show you
so, that area we just selected in Belmont
There are 9 utility companies that are registered
with Dial Before You Dig
So they're all going to send us an email now
to tell us what underground asset they have in that area
Okay, so we are now on outlook
and we can now start waiting for these emails
to start popping in
and you'll see is top right in corner, I added a stopwatch
The idea of that is that you'll see in real time
on how long of that is actually for these emails
to start coming in
there was a clock, a normal clock that you get
at the bottom of the computer
but it's a bit hard to see, so if you get
to look at the stopwatch to make it easy for you
Now, I'm not gonna do any trick,
video editing or
cutting or pasting and all of that.
What I am gonna do
Cause I don't you to sit here for 48 hrs
waiting for plans to comeback
What I am gonna do is speed up this clip
so i'm gonna just make it a little bit faster
and this way you'll see, you will still see it in real time
but the emails will just be a lot quicker
so just give me 1 minute
Okay good, I have been able to speed up this video clip
a lot faster than i expected.
Which is good for you, you don't have to sit
ever much longer and keep watching this
Okay, let's go through it
so, we put our requests in at 2:41 pm
you'll notice we've been 10 minutes at 2:51 pm.
We've got Telstra back,
we've got City Greater Geelong back,
we've got Vision Stream or Next Gen back,
we've got Optus and we've got Transact.
So not bad, 5 utility holders have sent us plans back
within 10 minutes
shortly after that, 2:59 pm we've got Powercor
and then NBN at 3:13pm.
So, they're all automated, they're all came back
very very fast
The only things we are waiting for right now
are Barwon Water and Tenix we do guess.
Now I don't need to say it but I will anyway
Just keep in mind this is only a guide
I'm not guaranteeing that every single request you do
you'll get plans back straight away.
This is only a guide for you.
But we do find 95% that of them are very consistent
and will generally get your plans back within a few hours
if not, a few minutes.
So real advantage that i can say
of these plans coming out so fast these days
compared to were they used to
is that there's really no need to risk being on a jobsite
without all the Dial Before You Dig plans.
So, just think about it, you can have a phone call
at 8 am to do an urgent job
but 12 o'clock that day you could be onsite
doing that with all the Dial Before You Dig Plans.
That was an unheard of easier.
Okay, so there's the last plan, Tenix
Let's pause there for a minute.
So what's that uhhh
just under 2 and half hours.
Just under 2 and half hours we've put our requests in
and got all the plans from Dial Before You Dig.
Not bad, not bad at all.
And that's about it, that's all I wanted really to show you.
I hope you enjoyed the video.
Like always, if you got any questions or
I can be of any assistance at all,
please don't hesitate to call me
This is been Ben from Geelong Cable Locations,
hope you're well, take care and bye for now.