hi and welcome to our instructional video that is designed to make
you were smart a gambler my name is Steve Bourie
and on the author of the American casino guide number one bestselling book in the
US on the subject of casino gambling and travel
and the only book that comes with over one thousand dollars in casino coupons
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in this video I visit the 2014 Global Gaming Expo in Las Vegas
which is one of the world's largest trade shows for the casino gaming
industry
at this show which is held in late September each year
gaming manufacturers and suppliers from all over the world
spy their latest products and technologies a casino executives
it's a great show to attend because visitors can try out
often there was some machines before they're available to the general public
bus there are many celebrity appearances and other fun events
in this segment i speak with Ian Hughes who is the vice president of Global
Services said gali
gaming laboratories international which is the world's largest independent
testing facility for
electronic gaming machines GLI his contract and Bob State Nevada
to test of their gaming machines and I asked and about how that testing process
works
I'm here with Ian Hughes from GLI
game labs International which is the the world's largest testing facility
independent testing facility
that's just a theory test rather 400 jurisdictions around the world for
all talk to regulate a gang products as of:
if you doing a particular jurisdiction but let let's ask in the United States
how many states have their own testing labs added any future has a ring testing
lab says
cited New Jersey has our 11 Philadelphia generally
an older States and United States use an independent testing lab such is here and
study Nevada
that we do all the testing or rather study Nevada Gaming Control Board so we
test all the products at prior to them being deployed in the field ok see nice
are there others states in the US it where you test the
gaming machines yes which is for the majority the states across United States
Army's case to SK say
a pretty much every state in the United States would you say
with used your life for that listing side a majority senate Majority pop from
two or three alright so New Jersey has its own testing lab
how would how would your testing system be any different then
then say the state in New Jersey's testing lab at well I think they
approach the sign
and then all the states had I E that they re vigorous said requirements at
the manufacturers have to me
and so the technical requirements are sent to the sin the machines have to be
fair they have to have a random number generator
and its up to the lab with RBS style ever independent lab that the
manufacturers satisfy those requirements
that a light out alright so if a manufacturer has a new slot machine that
and they want to introduce you to the market I i imagine they go to you first
and you
you test the chips on the machines yeah that's right so
is a is a long process I am so if a machine has a
manufactures a new platform and the hardware the cabinet the by six a trip
and we will look at numbers thing so we make sure that it communicates directly
with the system
to make sure that the casino I can read the information that the Flyers getting
there at Playa points and all this talk two things
and where the key things as we look at the random number generator making sure
that the
machine is random that has I a chance its
high is what it's a place to buy the night sure that the prizes ok by the
creek time outside
it at three checks on the machine you getting hi the right number
credits if you put money into the machine
you getting their autumn and credits for that side basically that the machine
makes the rules
see protect the flyer protect the jurisdiction protect the market
and
the public has to have a high degree of confidence that the machines do what
they expect the day
are in a sudden now you work at the Gaming Commission and any to these
particular states
so once you get this report you would send a report to the actual Gaming
Commission
you know it it varies from state to state jurisdiction but generally that's
how it works and
if we find a fault during the testing let's say manufacturers in something
agli
an hour and she is fine that the machine didn't i the creek now
in the first thing is we let the manufacture not this hasn't even gone
into the field get
and in the manufacture with would rate is on record that
basis of way resubmit it back to the lab we would look at make sure that it
speaks
and then once everything meets the requirements we give report back to the
manufacturer
and sometimes use and report directly to the regulator sometimes a manufacturer
has to provide that with other information to the regulator the
regulators had a at which is the Gaming Control board's
have an online access to a database assistance so a lot of things and
electronic place so they can see in real time
they start things we light up security certificates to make sure that the
fishing software is strictly saw under this Act that's very technical process
but this article online information
10 now once a machine as
actually out in a casino I would imagine the
H H each machine has a senate-approved chips that can be in that particular
machine
that's exactly right yes so so now what happens
out how this the Gaming Control Board f's
do they do periodic inspections to make sure that the proper chips are in these
machines
you know they do so there's a couple things festival
the casino operator themselves might be radically inspect the machines
and
and as a couple different ways to do that they can remove the software
putting into I independent machine such as a cut the trauma Shane orgy like
they're fine machine
and what that does is it there five signature on the software and make sure
that that matches acidification report to make sure that the
software in operation is actually the Free Software the machines or psychic to
an online system
and sup any software changes the system
all identify that and in the machines themselves when you start up the machine
it does the sickness checks I
is a number of different ways and as you said the casino the rate that respect is
the Gaming Control board's
also spin there it's in their inspections stop and I would add their
father suffer themselves
now do you know what would be involved FAA
if in a particular state if they found a %uh
the wrongs chip on it on a machine say was approved for one machine
and it was accidentally put on a different machine and can something like
that happen you know
a it can happen and is obviously processes in place to ensure that does
not happen
at different jurisdictions have different approaches to it at the casino
could receive a fine
and in terms of a violation said I could receive a violation notice
and depending on how bad it is if it's a
basis of with its obsolete and it had be
updated but it was still previously approved it may not be so as bad as
at the software that was never approved in the first place are really does
depend on what it eats
in and now one thing that you had mentioned was that
somebody's are are online that that the machines are checked online
but now I is I talk about server based gaming
or are you talking about individual much this is my understanding that
server-based gaming is not really that widespread yet and and efficacy no
wonder the chain to chip in after going to manually pulled out but another one
that's set you know that that's changing and
more the software is downloadable within the casino environment but you're right
when I mean
online I meant more badass in
being you monitoring system so I within the casino
all the machines talk back to a central system which is
posted within the casino and that online communication means that if I take a
ticket or couch it to a machine I can cash that mean
I put my players card into the machine all that information is within the
network I'm not talking about online
such as you can or interactive gaming or within their casino network
a day to you also work with state Gaming agencies I do server-based gaming
absolutely yes and said the vice gaming is at becoming
and more popular and it gives up right is
that more ability to change software out on of us devices
side we at we do a lot of work on the online and will work on that damn Lytle
said the vice gaming as well
now on our side we had we get a lot of people who
don't play these machines and they make comments and the biggest comet we get
all the time
as people sample I went in there and I lost my money and I try to explain that
you know waiting on a casino you're supposed to lose our money but but they
get upset and I say
all other machines this casino there are only paid 50 the only I'm sure they're
only
set to pay back 15 percent I only said the pay back $20 per cent now
firstly I'm writing about casinos for a long time slot machines
I've never seen a chip set to less than diving eighty-two percent was a
Lois i've seen did you have any comments as for the people who think they go in
there these machines are set only get back fifteen percent of the money they
take it
right well there the minimum retained a five percentage
XY talking about is sick by each night and so you're right nice jurisdiction
was set the minimum retain
Desai thought the same so 9 machine
can have a high-tech percentage below that amount different states in
different jurisdictions
have a different meaning and that all the machines have to pry at or about
that minimum
and that's a big battle requirements that we do in addition to that
the of a writer has the march to the machines
and identify after 10 high percentages Eva flying below the
the minimum retained and if it is then you know it has to be replaced all
25 at you notice that such as goin sure that the minimum reserve white shirt a
I one last question for now and I'm sure our viewers are interested in this handy
when on a slot machine
a well you know it's it's completely random it's completely random so I
you know if you play them long enough I guess you gonna get a win but as you
said that mean amor channel 5 percentage is always
is it was gonna be there so I don't know how to win a slot machine and Nick
someone an idiot and
at have to fight Federal Plaza make sure that
you know there was nothing he could exporters of machine like that the case
in Hughes from gaming lab international GL I thank you very much for your time
today
thanks very much kiss don't forget that you can see more of our educational
gaming videos on our YouTube channel
was go to YouTube dot com slash American casino guide