[Sarah:] Hey, Alan...
[Alan:] Yeah?
[Sarah:] Hey, if you could get 20 account reviews done by the end of the month, that would be great.
[Alan:] Alright, Sarah, I'll keep that in mind. [Sarah:] Thanks!
[Sarah:] Hey Alan, what's the status of those account reviews?
[Alan:] Oh, I got two of those done for you.
[ Laughter ]
[Sarah:] Why doesn't he follow directions? [Alan:] Why does she always get so mad at me?
[Alan:] How many times has this happened to you?
[Sarah:] We're here to help!
[Sarah:] If you could get 20 account reviews done by the end of the month, that would be great.
[Alan:] Sarah, what went wrong there?
[Sarah:] Vagueness leads to misunderstandings, while specificity leads to success.
So Alan, what could we have done differently? [Alan:] Been more specific.
Be specific and ask for what you want. Or as I like to say, BSaAFWYW!
[Sarah:] Easy to say, easy to remember!
[Alan:] BSaAFWYW [Sarah:] BSaAFWYW
[Together:] BSaAFWYW
[Alan:] Instead of saying something like, "If you could do X, that would be great..."
say, "Will you please do X, by a deadline?"
[Sarah:] Then I'll respond either "yes" or "no" because I'm clear about the expectations.
Here's your challenge: The next time you have to assign a task, remember...
[Alan:] BSaAFWYW
[Sarah:] Be specific... [Alan:] And ask for what you want.
[Sarah:] And remember... [Together:] Play fully brave!