It doesn’t matter what business, market, or industry you’re in, your business needs
a website.
But not just any website will do.
After all, your businesses website is often your customers first point of contact with
your brand and is the central hub for all your digital marketing activities.
It’s also a controlled and owned piece of digital real estate which makes it extra special
in today’s sea of rented and borrowed attention that comes along with using social media.
So why then are so many websites just so bad?
And how can you make sure you’re not making the same mistakes?
Hello and welcome, my name is Adam Erhart and you are watching the Modern Marketing
Show.
Where we take different marketing tactics, tools, tips and strategies and break them
down into bite sized actionable clips that you can use to immediately take your business
to the next level.
There’s no place like home.
Your websites homepage that is.
Because as great as social media is, it’s no place to build a business on.
Sure it can, and absolutely should contribute to your businesses marketing strategy, but
relying on Facebook, YouTube, Twitter, or LinkedIn as your primary marketing tools is
much like handing over the keys to the kingdom, as the social networks are free to do what
they want, when they want, with who they want, as they’ve shown us over and over again
in the last few years.
And then there’s the money and profit side of the equation - and I’m convinced that
if business owners and entrepreneurs truly knew just how much money their websites were
losing them every single week we’d have a lot more, and a lot nicer websites out there.
But the sad reality is that like many other pieces of the marketing puzzle, websites seem
to get pushed to the bottom of the priority list, and are only ever invested in when something
breaks, or the information on them is so outdated and useless that something simple must be
done.
So to help you avoid this here are 7 elements to an effective website so your site can get
back to doing what it was meant to do all along – make you money.
There’s no impression quite like the first impression.
Which is why your websites first impression on your customers needs to be a good one.
The best way to do this is to keep it clean, keep it simple, and ensure it positively reflects
your brand.
Nothing screams amateur hour like an ugly site that’s hard to use, hard to navigate,
and hard to enjoy.
Less is always more and design matters, so don’t be afraid to spend a little extra
time or a little extra money ensuring you’re putting your best digital foot forward.
One of the key principles in effective web design is in always remembering that the “back”
button is only a click away.
This is why you want to ensure you immediately answer your visitors question of “am I in
the right place” by placing a clear and compelling tagline in a prominent place ideally
front and centre when someone first visits your site.
Keep it clear, and keep it simple, and above all don’t confuse your visitors with fancy
talk or jargon.
Your tagline is not the place to be overly creative.
Your website should have one primary goal and have everything designed to support that
key objective.
Overloading visitors with too many options is never a good thing and results in less
action being taken, not more.
So decide what your best sales conversion mechanism is and then build from there.
Want more phone calls?
Then make it easy and obvious to call.
Want people to watch a video?
Then put it front and center above the fold.
Want email signups?
Then offer a compelling lead magnet and ensure your signup box has an easy to see call-to-action
button that stands out and commands attention.
You know what you do, and you know it inside and out.
Your visitor on the other hand likely only has a fraction of the knowledge about your
product or service and so are teetering on the edge of overwhelm every step of the way.
For this reason you want to ensure your product or service pages are short, simple, and easy
to understand.
If you pretend you’re explaining them to a 12 year old you normally won’t go too
far wrong.
Also, if you have a massive variety of products or services be sure to combine them into relevant
categories, rather than listing the 99 different ways you can help someone.
Over half of all web browsing is done from a device other than a desktop computer.
For this reason you need to be sure that your site looks just as good on a tablet, a smart
phone, or a TV.
This tips pretty simple, but incredibly important.
If your website isn’t responsive to different screen sizes, it needs to be, and it needs
to be now.
Otherwise you’re losing money and losing customers.
Your website should make things as easy as possible for your visitors.
The less they have to search, decipher, and think, the better.
Not because they’re not smart, but because they’re busy and it’s your job to simplify
things for them.
You are the expert after all.
This is why the best websites are often the cleanest, most simple, and easy to understand.
So take a minute to do the thinking for your visitor.
What information would they want?
What would be the best way to deliver it to them?
And how can you deliver the best, fastest, and easiest solution for them?
One of the most powerful forces in the world of marketing is that of social proof.
Essentially, social proof involves showing your potential customers or clients how other
people just like them have acted, and provides them with guidance and context for how they
should act as well.
This can be done through the use of things like testimonials, reviews, endorsements,
case studies, and even building up a large social media following which shows – at
least on the surface – that your business is something worth paying attention to.
Text is great.
And it’s important, not only for those of your visitors who prefer reading, but also
for search engines who still like seeing relevant keywords and themes in your websites text.
But too much text is likely hurting your user experience, and therefore, your conversions
and sales.
This is why whenever possible be sure to include a video to replace at least some of your websites
text.
Videos are beneficial in a multitude of ways including humanizing your brand, building
unprecedented levels of trust, convincing and converting on the fence or undecided customers,
and creating authority in your market.
Videos can also be dual purposed and placed on video sharing sites like YouTube for extra
coverage and brand awareness.
At the end of the day the key to designing a successful website is remembering that it’s
not about you, it’s about your customers.
When you put their needs, their experience, and their desires first, and ensure you’re
following the tips and guidelines we just talked about you really can’t go too far
wrong.
If you’re looking for help implementing these tips and strategies then I highly recommend
checking out sirenconsultingfirm.com/web who specialize in everything we just talked about.
So thanks so much for watching.
If you enjoyed this episode be sure to subscribe to the channel, give it a thumbs up, and if
you have any questions, comments or suggestions for a future video, be sure to leave them
in the comments section below.
If you’d like more content like this, then be sure to download your free copy of “The
One Page Marketing Plan” by visiting adamerhart.com/plan which will not only give you a great free
resource but will also give you insider access to my best tips, tricks, and strategies that
I don’t share anywhere else.
Take care for now, and I’ll catch you next time on The Modern Marketing Show.