hi and welcome back to my channel I'm Matt the creator of Airbnbuncovered.com
and Airbnb super host on this channel I uncover some of the best kept
hosting secrets as well as share with you everything that I've ever learned
after hosting over three thousand guess it's the channel where new hosts come to
learn how to become great hosts even super hosts this week's episode is the
first of a three-part series all about how to avoid the worst guess and attract
the best ones it's based on my proven two-step method that I use every day
with my guess I believe that it has saved me from hosting literally hundreds
of undesirable guess over the years it's how I've attracted reservations from
some of the best guests on Airbnb and I'm talking about guests with well over
a hundred five-star reviews if those are the guests that you want to be hosting I
detail my entire method in the ultimate guide to avoiding the worst guess which
is posted on my website and I'll link to it in the description down below
avoiding the worst guess and attracting the best one involves three major parts
the first is your hosting stats and we're going to talk about that today the
next part is to create a strong set of House Rules
which will be the topic for next week's episode and the last part is having
strategies in place to deal with inquiries and requests from guests that
you do not want to host and we'll go over that in two weeks time so let's get
into today's topic basic hosting stats we we've got to understand how your
listing is appearing to guess when they're searching for a place to stay
and I'll show you what actions that you can take today to improve your
visibility so that your listing is front and center for guests and we'll start
with the answer to a basic question why do some listings appear first when a
guests is searching for accommodation while others never seem to get past the
third the fourth or maybe even the tenth page of search results well the quick
answer to this is your hosting stats Airbnb collects a number of statistics
about how you operate as a host they then use these statistics to determine
where you're going to rank when a user searches for a place to stay if you have
high hosting statistics then you're going to place high and search and if
you have low hosting statistics then you're going to rank somewhere on the
third or the fourth or maybe the tenth page depending on how competitive your
local area is as I said there are many hosting statistics and I'll get into
more of them in a future video but for right now it's important to know about
two key hosting statistics the first is your acceptance rate and the second is
your response time so we look at acceptance rate that one's pretty simple
it's how many requests you accept versus how many you decline and you might be
thinking this is so not fair because you're only getting requests from guests
that you don't want to host and that is where the two-step method comes in the
other key metric is response time and Airbnb is measuring how quickly you
respond to inquiries and requests when it's an inquiry ie you see decline or
pre-approve all you have to do in this situation is respond to a guest and the
response time is measured on the first reply it doesn't matter how quickly you
get back to guests after the first reply ii type in inquiry the
response time is calculated when you click accept or decline so in this
situation you can't just write back to the guest you actually have to click
accept or decline and you definitely do not want to let these expire so at this
point you might be saying Matt how do I find my hosting statistics and all you
have to do to find them is be logged in to Airbnb under the hosting mode then
click Progress opportunities scroll down just a little bit and here you will see
your hosting stats now you'll probably notice that one of the most important
hosting stats is missing and that is your response time to get to your
response time you click listing then preview listing and you scroll to the
bottom oops that's the load first scroll to the bottom keep scrolling scroll
scroll and right here at the very bottom you see your response rate and time a
hundred percent within an hour and that's what you're striving for quickly
before we sign off let's recap this week's episode we've answered the
question of why some listings appear at the top of search while others don't I
showed you why it's so important to reply to guess as quickly as possible
and then I showed you exactly how to monitor your key hosting stats on Airbnb
come back next week when I'll uncover why host rules are
so important all too often I see listings without a single additional
house rule listed there's a space on Airbnb to add your own rules so be sure
to make use of that space I'm gonna share with you what I think are some of
the must-haves house rules but for this week let's just focus on replying to
guess as quickly as possible and monitor your hosting stats if you're diligent
with your replies you're quickly going to see your hosting stats improve and
consequently your search ranking is going to move up as well if you haven't
already please subscribe to my channel be sure to click on the notification
bell so that you're alerted when I post a new video if you enjoyed this video
and I hope you did please give it a thumbs up thanks again for watching and
I'll see you next week when we talk about everything House Rules