Does your Samsung screen turn off during calls and does not turn on?
We can help you.
Smartphones have made our life easier and simpler in a lot of ways.
We can no longer imagine a life without them.
However, with the increasing number of apps and features, they tend to be buggy at times,
if not maintained properly.
One of the recent problems that Samsung users face is that their phone screen won't turn
on while on a call.
You may need to access the contacts, or want to end the call, just to realize that you
are unable to do so, as you do not have access to the screen.
This can happen due to a number of reasons.
The caller app might have accumulated a lot of cache, and has stopped responding.
The system cache might also be the reason.
This might also be due to a corrupted system or a system component.
Whatever the reasons might be, there are solutions to this problem.
You can fix your Samsung screen issue using UltFone Android System Repair.
This professional Android system recovery software will solve more than 150 Android
system issues by reinstalling a new Android firmware package to your phone without data
loss.
Download Android system repair for free from UltFone website to fix your Samsung screen
not responding in 3 steps.
Step 1: Launch the software and connect your device
to the computer via USB.
On the main interface, click on “Repair Android System” and press the “Repair
Now” button to begin the process.
Step 2: Select the correct device information to proceed.
Make sure you enter the right information, or you may brick your phone.
Once the information is selected, click on Next.
Step 3: The software will automatically start downloading
the right firmware package for your device.
Once the download is complete, click on “Repair Now”.
It automatically starts installing the downloaded firmware.
Once the process is complete the phone will restart and the problem is most likely fixed
by now.
If your screen suddenly stops working during a call, this is the first thing
that you should try.
To force restart, press the Power and the Volume Down buttons together
until the phone turns off.
And that's it.
If the problem comes back, go to the next step.
You can try clearing the caller app cache to see if the problem is solved.
Go to Settings, Apps, and select the Phone app.
Click on Storage and then click on the Clear Cache button.
This should fix the touch screen issue.
Clearing the system cache might also solve the problem if clearing the caller app cache
has no effect.
Enter the Recovery mode and navigate to the wipe cache partition option using the volume
buttons and confirm your choice with the power button.
The touch doesn’t work in this mode.
Finally, reboot your system from the reboot system now option.
This will likely fix the screen issue.
If none of the other methods work, then the only step left is to factory reset your Samsung
device.
To proceed with the factory reset, enter the Recovery mode by pressing the necessary key
combinations.
Once in the Recovery mode, navigate to the wipe data/factory reset option and confirm
your choice.
Finally, reboot your system from the reboot system now option.
This will restart your phone and fix the touch screen issue.
So, in this video, we shared how to fix your touch screen not working during call on your
Samsung phone.
UltFone Android System Repair is the best solution to fix your Samsung and Android system
problems without losing any data.
That's all for this video.
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See you next time.